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Posted

Dear kind folks:

 

I can't get into many of my folders, receiving a runtime error message with

the window being closed by my PC each time I try to access them. I have

Windows XP if that makes a difference. Just now I was trying to open the

Fonts folder in order to delete some of the fonts there that I don't use and

each time I tried to open it I received the following error message prior to

the system forcing the window to close each time I tried to open the folder:

 

"Runtime Error!" on the first line, then, on the second line the message is

"Program; C\WINDOWS\explorer.exe." On the third line it reads, "abnormal

program termination." At the very top of the message pop-up box is the

following: "Microsoft Visual C++ Runtime Error."

 

If anyone knows what this means and how to fix it, please send an e-mail to

baglady_solo@yahoo.com to let me know when the remedy is placed here in this

forum or where I may find it if it already is available somewhere. Or please

e-mail the instructions directly to me, please! Thanks in advance.

 

BagLady

"BagLady" wrote:

> Dear kind folks:

>

> I can't get into many of my folders, receiving a runtime error message with

> the window being closed by my PC each time I try to access them. I have

> Windows XP if that makes a difference. Just now I was trying to open the

> Fonts folder in order to delete some of the fonts there that I don't use and

> each time I tried to open it I received the following error message prior to

> the system forcing the window to close each time I tried to open the folder:

>

> "Runtime Error!" on the first line, then, on the second line the message is

> "Program; C\WINDOWS\explorer.exe." On the third line it reads, "abnormal

> program termination." At the very top of the message pop-up box is the

> following: "Microsoft Visual C++ Runtime Error."

>

> If anyone knows what this means and how to fix it, please send an e-mail to

> ba^glady_SPAMsoloNO@yahoo.com to let me know when the remedy is placed here in this

> forum or where I may find it if it already is available somewhere. Or please

> e-mail the instructions directly to me, please! Thanks in advance.

>

> BagLady

 

Any third-party toolbar installed?.

https://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=822452&SiteID=1

1... First, try to clean up your caches, Internet files and delete cookies

by doing this:

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Taps:

General | Security | Privacy | Content | Connections | Programs |

Advanced

Under General Tab clear your History, Internet Files and Cookies.

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

 

2... You need to be sure your system is clean from malware and Viruses by

scanning for them

Scan for malwares from here:

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Download Avast Cleaner from here:

http://www.avast.com/eng/avast-virus-cleaner.html

Then download these tools to see the running processes in real-time and you

can search them to make sure they are Legit.

"Process Explorer for Windows v10.21"

http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx

 

"AutoRuns for Windows v8.61 By Mark Russinovich and Bryce Cogswell"

http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

=How to perform a clean boot procedure to prevent background programs from

interfering with a game or a program that you currently use

http://support.microsoft.com/kb/331796

http://groups.google.co.uk/groups?q=runtime+error+C%5CWINDOWS%5Cexplorer.exe&hl=en&um=1&sa=X&oi=groups&ct=title

HTH.

Let us know.

Regards,

nass

----------

http://www.nasstec.co.uk

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