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Why can't I update XP anymore?

Guest nomail1983@hotmail.com
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Posted

I can no longer update XP. Any idea what might be wrong?

 

When I go to Windows Update (http://www.update.microsoft.com/

windowsupdate/v6/default.aspx?ln=en-us), click on Express, it tries to

validate my Windows system. That fails. Why!?

 

It gives me the option to try an "alternate validation". That

works(!). But when it throws me back to the window and I click on

Express again, it again tries to validate my Windows system the

original way, which fails again.

 

Things I have tried.... Disabled Norton Internet Security. Reset IE6

Security and Advanced options to their defaults (medium level

security). In IE6, cleared history and deleted cookies and files

(including offline content). Added http://www.update.microsoft.com,

update.microsoft.com and windowsupdate.microsoft.com to Trusted Sites

(all http://...). Restarted the system after all of those changes.

Accessed Windows Update via Start >> Programs to ensure that there is

only the one IE6 instance running.

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    On Jul 6, 9:13 pm, I wrote:

    > Things I have tried....

     

    I neglected to mention a couple of things.

     

    First, I also tried running Norton AntiVirus. None found.

     

    Second, I have XP Pro 2002 SP2 last updated a year ago,

    apparently :-(.

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    There are experts who handle update problems at:

    microsoft.public.windowsupdate

     

    Regards

     

    Ron Badour

    MS MVP 1997 - 2007

     

     

    <nomail1983@hotmail.com> wrote in message

    news:1183781614.990490.274890@a26g2000pre.googlegroups.com...

    >I can no longer update XP. Any idea what might be wrong?

    >

    > When I go to Windows Update (http://www.update.microsoft.com/

    > windowsupdate/v6/default.aspx?ln=en-us), click on Express, it tries to

    > validate my Windows system. That fails. Why!?

    >

    > It gives me the option to try an "alternate validation". That

    > works(!). But when it throws me back to the window and I click on

    > Express again, it again tries to validate my Windows system the

    > original way, which fails again.

    >

    > Things I have tried.... Disabled Norton Internet Security. Reset IE6

    > Security and Advanced options to their defaults (medium level

    > security). In IE6, cleared history and deleted cookies and files

    > (including offline content). Added http://www.update.microsoft.com,

    > update.microsoft.com and windowsupdate.microsoft.com to Trusted Sites

    > (all http://...). Restarted the system after all of those changes.

    > Accessed Windows Update via Start >> Programs to ensure that there is

    > only the one IE6 instance running.

    >

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    On Jul 6, 9:13 pm, "nomail1...@hotmail.com" <nomail1...@hotmail.com>

    wrote:

    > I can no longer update XP. Any idea what might be wrong?

     

    Thanks for the pointers, both to the other newsgroup and to the web

    page.

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