I have an infected dll cell in system32 sub directory. the name is xnvaogd.dll

the system will not let me get rid of the virus or quarentine it

I have norton as my security provider

pastone--

thanks

"pastaone" <pastaone@discussions.microsoft.com> wrote in message

news:84F00EE3-B376-451D-84B6-E6FF33D7DAB7@microsoft.com...

>I have an infected dll cell in system32 sub directory. the name is

>xnvaogd.dll

> the system will not let me get rid of the virus or quarentine it

> I have norton as my security provider

> pastone--

> thanks

 

Does the infection prevent you from opening Google and typing in

"xnvaogd.dll"?

 

Honu

pastaone wrote:

> I have an infected dll cell in system32 sub directory. The name is xnvaogd.dll

> The system will not let me get rid of the virus or quarantine it.

> I have Norton as my security provider.

> pastone--

> thanks

 

http://www.spywareremove.com/removeVirusProtectPro.html

 

--

Joe =o)

I went to the address mentioned and the first option was to remove the

programs but none showed up. the secound option was to try spyhunter I just

ran the free scan and it showed up a lot of trojan horses but the dll file i

mentioned was not there i'm debating about purchasing this spyhunter because

it shows up some cookies that could cause the message ballon to say that i

have some spy ware data

any other suggestions before i purchased this software

pastaone--

thanks

 

 

"Elmo" wrote:

> pastaone wrote:

> > I have an infected dll cell in system32 sub directory. The name is xnvaogd.dll

> > The system will not let me get rid of the virus or quarantine it.

> > I have Norton as my security provider.

> > pastone--

> > thanks

>

> http://www.spywareremove.com/removeVirusProtectPro.html

>

> --

> Joe =o)

>

what do you mean by opening google do you mean as my web provider? if so i

don't think this will work

pastaone

--

thanks

 

 

"Hertz_Donut" wrote:

>

> "pastaone" <pastaone@discussions.microsoft.com> wrote in message

> news:84F00EE3-B376-451D-84B6-E6FF33D7DAB7@microsoft.com...

> >I have an infected dll cell in system32 sub directory. the name is

> >xnvaogd.dll

> > the system will not let me get rid of the virus or quarentine it

> > I have norton as my security provider

> > pastone--

> > thanks

>

> Does the infection prevent you from opening Google and typing in

> "xnvaogd.dll"?

>

> Honu

>

>

>

>

http://www.google.com/search?sourceid=navclient&ie=UTF-8&rls=GGLD,GGLD:2005-20,GGLD:en&q=xnvaogd%2edll

 

--

Peter

 

Please Reply to Newsgroup for the benefit of others

Requests for assistance by email can not and will not be acknowledged.

 

"pastaone" <pastaone@discussions.microsoft.com> wrote in message news:E58061C8-BE85-43FC-8BF8-2172BBBFF568@microsoft.com...

>I went to the address mentioned and the first option was to remove the

> programs but none showed up. the secound option was to try spyhunter I just

> ran the free scan and it showed up a lot of trojan horses but the dll file i

> mentioned was not there i'm debating about purchasing this spyhunter because

> it shows up some cookies that could cause the message ballon to say that i

> have some spy ware data

> any other suggestions before i purchased this software

> pastaone--

> thanks

>

>

> "Elmo" wrote:

>

>> pastaone wrote:

>> > I have an infected dll cell in system32 sub directory. The name is xnvaogd.dll

>> > The system will not let me get rid of the virus or quarantine it.

>> > I have Norton as my security provider.

>> > pastone--

>> > thanks

>>

>> http://www.spywareremove.com/removeVirusProtectPro.html

>>

>> --

>> Joe =o)

>>

Google is a search engine. http://www.google.com

 

"pastaone" <pastaone@discussions.microsoft.com> wrote in message

news:80AAAB6E-9B87-4B73-8542-38BB3F7A90BD@microsoft.com...

> what do you mean by opening google do you mean as my web provider? if so i

> don't think this will work

> pastaone

> --

> thanks

>

>

> "Hertz_Donut" wrote:

>

>>

>> "pastaone" <pastaone@discussions.microsoft.com> wrote in message

>> news:84F00EE3-B376-451D-84B6-E6FF33D7DAB7@microsoft.com...

>> >I have an infected dll cell in system32 sub directory. the name is

>> >xnvaogd.dll

>> > the system will not let me get rid of the virus or quarentine it

>> > I have norton as my security provider

>> > pastone--

>> > thanks

>>

>> Does the infection prevent you from opening Google and typing in

>> "xnvaogd.dll"?

>>

>> Honu

>>

>>

>>

>>

pastaone wrote:

> I went to the address mentioned and the first option was to remove the

> programs but none showed up. the secound option was to try spyhunter I just

> ran the free scan and it showed up a lot of trojan horses but the dll file i

> mentioned was not there i'm debating about purchasing this spyhunter because

> it shows up some cookies that could cause the message ballon to say that i

> have some spy ware data

> any other suggestions before i purchased this software

> pastaone--

> thanks

 

Go through these general malware removal steps systematically -

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

Include scanning with David Lipman's Multi_AV and follow instructions to

do all scans in Safe Mode.

 

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions

http://pcdid.com/Multi_AV.htm - download

 

When all else fails, run HijackThis and post your log in one of the

specialty forums listed at the link above (not here, please).

 

Standard caveat: If the procedures look too complex - and there is no

shame in admitting this isn't your cup of tea - take the machine to a

professional computer repair shop (not your local version of

BigStoreUSA). Please be aware that not all local shops are skilled at

removing malware and even if they are, your computer may be so infested

that Windows will need to be clean-installed. Have all your data backed

up before you take the machine into a shop.

 

 

Malke

--

Elephant Boy Computers

http://www.elephantboycomputers.com

"Don't Panic!"

MS-MVP Windows - Shell/User

I went and purchased spyhunter. it id the dll cell but when it told me that

it removed

it didn't then i rebooted my computer and ran it in sefe mode i have xp home

this worked and removed thet file i no longer get the pop up that says

spywares are on my computer

thanks for the info on elephant i wouldn't of known about running it in the

safe mode

pastone

--

thanks

 

 

"Malke" wrote:

> pastaone wrote:

> > I went to the address mentioned and the first option was to remove the

> > programs but none showed up. the secound option was to try spyhunter I just

> > ran the free scan and it showed up a lot of trojan horses but the dll file i

> > mentioned was not there i'm debating about purchasing this spyhunter because

> > it shows up some cookies that could cause the message ballon to say that i

> > have some spy ware data

> > any other suggestions before i purchased this software

> > pastaone--

> > thanks

>

> Go through these general malware removal steps systematically -

> http://www.elephantboycomputers.com/page2.html#Removing_Malware

>

> Include scanning with David Lipman's Multi_AV and follow instructions to

> do all scans in Safe Mode.

>

> http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions

> http://pcdid.com/Multi_AV.htm - download

>

> When all else fails, run HijackThis and post your log in one of the

> specialty forums listed at the link above (not here, please).

>

> Standard caveat: If the procedures look too complex - and there is no

> shame in admitting this isn't your cup of tea - take the machine to a

> professional computer repair shop (not your local version of

> BigStoreUSA). Please be aware that not all local shops are skilled at

> removing malware and even if they are, your computer may be so infested

> that Windows will need to be clean-installed. Have all your data backed

> up before you take the machine into a shop.

>

>

> Malke

> --

> Elephant Boy Computers

> http://www.elephantboycomputers.com

> "Don't Panic!"

> MS-MVP Windows - Shell/User

>