Hi There everyone! Hope you can help with this annoying problem.

When i boot my computer it sometime hangs on the first page(of loading) of

XP; Or sometime it goes past the first page and hangs on a blank screen

between the loading page and logging-in account page. Or if it does load

properly and i log in to my account the computer will sometimes freeze after

a few minutes and i need to reboot again. I have to re-boot 2 or 3 times

before it comes good. I have a duel core 3ghz processor and 2gb ram and run

XP windows. the computer is about 6 months old. I use AVG free antivirus

program which informs me there's no bugs. Any ideas? Hope you can help.

 

Billy

Billy, do you check for Malware? Go here and get Spybot Search and

Destroy and Adaware if not. They are free.

Try Windows Defender from Microsoft also.

http://www.safer-networking.org/en/index.html

 

http://www.lavasoftusa.com/products/ad_aware_free.php

 

 

"Billy" <Billy@discussions.microsoft.com> wrote in message

news:884AFF88-BACB-45BF-BA79-52065C3501FA@microsoft.com...

> Hi There everyone! Hope you can help with this annoying problem.

> When i boot my computer it sometime hangs on the first page(of loading) of

> XP; Or sometime it goes past the first page and hangs on a blank screen

> between the loading page and logging-in account page. Or if it does load

> properly and i log in to my account the computer will sometimes freeze

> after

> a few minutes and i need to reboot again. I have to re-boot 2 or 3 times

> before it comes good. I have a duel core 3ghz processor and 2gb ram and

> run

> XP windows. the computer is about 6 months old. I use AVG free antivirus

> program which informs me there's no bugs. Any ideas? Hope you can help.

>

> Billy

Thanks Rich, I did down load the mal ware program, doing a search now, but I

have AVG free spy ware program and it says theres nothing there. I'm not sure

if melware is the same as spyware.

I'll let you know what happens, Thanks

 

Billy

 

"Rich Barry" wrote:

> Billy, do you check for Malware? Go here and get Spybot Search and

> Destroy and Adaware if not. They are free.

> Try Windows Defender from Microsoft also.

> http://www.safer-networking.org/en/index.html

>

> http://www.lavasoftusa.com/products/ad_aware_free.php

>

>

> "Billy" <Billy@discussions.microsoft.com> wrote in message

> news:884AFF88-BACB-45BF-BA79-52065C3501FA@microsoft.com...

> > Hi There everyone! Hope you can help with this annoying problem.

> > When i boot my computer it sometime hangs on the first page(of loading) of

> > XP; Or sometime it goes past the first page and hangs on a blank screen

> > between the loading page and logging-in account page. Or if it does load

> > properly and i log in to my account the computer will sometimes freeze

> > after

> > a few minutes and i need to reboot again. I have to re-boot 2 or 3 times

> > before it comes good. I have a duel core 3ghz processor and 2gb ram and

> > run

> > XP windows. the computer is about 6 months old. I use AVG free antivirus

> > program which informs me there's no bugs. Any ideas? Hope you can help.

> >

> > Billy

>

>

>

"Billy" wrote:

> Hi There everyone! Hope you can help with this annoying problem.

> When i boot my computer it sometime hangs on the first page(of loading) of

> XP; Or sometime it goes past the first page and hangs on a blank screen

> between the loading page and logging-in account page. Or if it does load

> properly and i log in to my account the computer will sometimes freeze after

> a few minutes and i need to reboot again. I have to re-boot 2 or 3 times

> before it comes good. I have a duel core 3ghz processor and 2gb ram and run

> XP windows. the computer is about 6 months old. I use AVG free antivirus

> program which informs me there's no bugs. Any ideas? Hope you can help.

>

> Billy

 

 

1... First, try to clean up your caches, Internet files and delete cookies

by doing this:

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Taps:

General | Security | Privacy | Content | Connections | Programs |

Advanced

Under General Tab clear your History, Internet Files and Cookies.

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

How to manage Add-Ons:

http://support.microsoft.com/kb/883256

 

2... You need to be sure your system is clean from malware and Viruses by

scanning for them

Scan for malwares from here:

http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

http://onecare.live.com/standard/en-gb/default.htm

Run a scan from here on-line:

http://www3.ca.com/securityadvisor/virusinfo/scan.aspx

Download Avast Cleaner from here:

http://www.avast.com/eng/avast-virus-cleaner.html

Lots of tools to download and disinfect your machine:

http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

 

Run disk Clean Up and Defrag in safe mode, then Open run command and type in:

sfc /scannow click [OK]

Note the space between sfc_/

 

Or try to run the chkdsk /r from the Recovery console:

Description of the Windows XP Recovery Console

http://support.microsoft.com/kb/314058

How to install and use the Recovery Console in Windows XP

http://support.microsoft.com/kb/307654

<Quote::>

Boot up with your CD in the CD Rom and when you presented with Windows Setup

Options:

1- Install Windows

2- Repair existing copy

3- Quit

Select 2 by Pressing R on your keyboard, on the Command Prompt type:

C:\Windows>CD.. Hit [Enter..] on your Keyboard

on the new Prompt type this:

C:\> chkdsk /r Hit Enter and Let it run

</Quote::>

 

Try to Look in the Event Viewer for Any Error Messages that can shed some

light on the causer and post it back in your next Post.

On how to access the Event Viewer do the following:

- Open a run command and type in:

eventvwr click [OK]

There you will see three Options/Folders:

Application

System

Security

By clicking on each and look in the Right Pane/Window you will see a report

Log Double click on the error Message (X) to get more info and you can copy

and paste in your next post.

HTH.

Let us know.

Regards,

nass

----------

http://www.nasstec.co.uk

Billy, malware is spyware and unwanted adware. Not the same as a virus.

You will be much more likely infected by malware. Great list that Nass

provided. You could try Spyware Doctor. It's not free but it will find

mostly any malware.

It costs to remove what it finds. I usually check the paths of the various

infected files and delete them myself but if you

are heavily infected that might take all day.

"Billy" <Billy@discussions.microsoft.com> wrote in message

news:884AFF88-BACB-45BF-BA79-52065C3501FA@microsoft.com...

> Hi There everyone! Hope you can help with this annoying problem.

> When i boot my computer it sometime hangs on the first page(of loading) of

> XP; Or sometime it goes past the first page and hangs on a blank screen

> between the loading page and logging-in account page. Or if it does load

> properly and i log in to my account the computer will sometimes freeze

> after

> a few minutes and i need to reboot again. I have to re-boot 2 or 3 times

> before it comes good. I have a duel core 3ghz processor and 2gb ram and

> run

> XP windows. the computer is about 6 months old. I use AVG free antivirus

> program which informs me there's no bugs. Any ideas? Hope you can help.

>

> Billy