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Unable to open System Restore

Guest Skip Bisconer
Guest Skip Bisconer
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Posted

I have been having some issues with a nasty pop-up issue in IE7 and I thought

possibly I could resolve the problem by restoring my system. When I try to do

a System Restore it tells me "System Restore Application has encountered a

problem and needs to close." I have tried to go from Safe Mode but to no

availe. I am on XP Pro SP2. I have recently installed a beta version of

McAffee. (Don't know if the latter has anything to do with it.) It's been a

couple months since I have had to use Restore. Thanks for looking at my

problem. Any suggestions on the popup issue woud also be helpful.

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    Skip, take a look at this mskb article

    http://support.microsoft.com/kb/302796

     

     

     

    "Skip Bisconer" <SkipBisconer@discussions.microsoft.com> wrote in message

    news:1E8DF4E0-61E3-4AF5-A16E-5E587A4C656E@microsoft.com...

    >I have been having some issues with a nasty pop-up issue in IE7 and I

    >thought

    > possibly I could resolve the problem by restoring my system. When I try to

    > do

    > a System Restore it tells me "System Restore Application has encountered a

    > problem and needs to close." I have tried to go from Safe Mode but to no

    > availe. I am on XP Pro SP2. I have recently installed a beta version of

    > McAffee. (Don't know if the latter has anything to do with it.) It's been

    > a

    > couple months since I have had to use Restore. Thanks for looking at my

    > problem. Any suggestions on the popup issue woud also be helpful.

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    What "nasty pop-up issue"?

     

    Run a /thorough/ check for hijackware, including posting your hijackthis log

    to an appropriate forum.

     

    Checking for/Help with Hijackware

    http://aumha.org/a/parasite.htm

    http://aumha.org/a/quickfix.htm

    http://aumha.net/viewtopic.php?t=5878

    http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

    http://mvps.org/winhelp2002/unwanted.htm

    http://inetexplorer.mvps.org/data/prevention.htm

    http://inetexplorer.mvps.org/tshoot.html

    http://www.mvps.org/sramesh2k/Malware_Defence.htm

    http://defendingyourmachine2.blogspot.com/

    http://www.elephantboycomputers.com/page2.html#Removing_Malware

     

    When all else fails, HijackThis v1.99.1

    (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

    It will help you to both identify and remove any hijackware/spyware with

    assistance from an expert. **Post your log to

    http://forums.spybot.info/forumdisplay.php?f=22,

    http://castlecops.com/forum67.html,

    http://forums.subratam.org/index.php?showforum=7,

    http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert

    analysis, not here.**

     

    If the procedures look too complex - and there is no shame in admitting this

    isn't your cup of tea - take the machine to a local, reputable and

    independent (i.e., not BigBoxStoreUSA) computer repair shop.

    --

    ~Robear Dyer (PA Bear)

    MS MVP-Windows (IE, OE, Security, Shell/User)

    AumHa VSOP & Admin; DTS-L.org

     

     

    Skip Bisconer wrote:

    > I have been having some issues with a nasty pop-up issue in IE7 and I

    > thought possibly I could resolve the problem by restoring my system. When

    > I

    > try to do a System Restore it tells me "System Restore Application has

    > encountered a problem and needs to close." I have tried to go from Safe

    > Mode but to no availe. I am on XP Pro SP2. I have recently installed a

    > beta version of McAffee. (Don't know if the latter has anything to do with

    > it.) It's been a couple months since I have had to use Restore. Thanks for

    > looking at my problem. Any suggestions on the popup issue woud also be

    > helpful.

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    Thanks for the info on Hijackthis. This would be my next step.

     

    I still have the issue with System Restore. The article recommended by Rick

    didn't provide a solution for me. Any other suggestions?

     

    "PA Bear" wrote:

    > What "nasty pop-up issue"?

    >

    > Run a /thorough/ check for hijackware, including posting your hijackthis log

    > to an appropriate forum.

    >

    > Checking for/Help with Hijackware

    > http://aumha.org/a/parasite.htm

    > http://aumha.org/a/quickfix.htm

    > http://aumha.net/viewtopic.php?t=5878

    > http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

    > http://mvps.org/winhelp2002/unwanted.htm

    > http://inetexplorer.mvps.org/data/prevention.htm

    > http://inetexplorer.mvps.org/tshoot.html

    > http://www.mvps.org/sramesh2k/Malware_Defence.htm

    > http://defendingyourmachine2.blogspot.com/

    > http://www.elephantboycomputers.com/page2.html#Removing_Malware

    >

    > When all else fails, HijackThis v1.99.1

    > (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

    > It will help you to both identify and remove any hijackware/spyware with

    > assistance from an expert. **Post your log to

    > http://forums.spybot.info/forumdisplay.php?f=22,

    > http://castlecops.com/forum67.html,

    > http://forums.subratam.org/index.php?showforum=7,

    > http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert

    > analysis, not here.**

    >

    > If the procedures look too complex - and there is no shame in admitting this

    > isn't your cup of tea - take the machine to a local, reputable and

    > independent (i.e., not BigBoxStoreUSA) computer repair shop.

    > --

    > ~Robear Dyer (PA Bear)

    > MS MVP-Windows (IE, OE, Security, Shell/User)

    > AumHa VSOP & Admin; DTS-L.org

    >

    >

    > Skip Bisconer wrote:

    > > I have been having some issues with a nasty pop-up issue in IE7 and I

    > > thought possibly I could resolve the problem by restoring my system. When

    > > I

    > > try to do a System Restore it tells me "System Restore Application has

    > > encountered a problem and needs to close." I have tried to go from Safe

    > > Mode but to no availe. I am on XP Pro SP2. I have recently installed a

    > > beta version of McAffee. (Don't know if the latter has anything to do with

    > > it.) It's been a couple months since I have had to use Restore. Thanks for

    > > looking at my problem. Any suggestions on the popup issue woud also be

    > > helpful.

    >

    >

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    Get your hijackware problem(s) resolved first, Skip.

     

    Skip Bisconer wrote:

    > Thanks for the info on Hijackthis. This would be my next step.

    >

    > I still have the issue with System Restore. The article recommended by

    > Rick

    > didn't provide a solution for me. Any other suggestions?

    >

    > "PA Bear" wrote:

    >

    >> What "nasty pop-up issue"?

    >>

    >> Run a /thorough/ check for hijackware, including posting your hijackthis

    >> log to an appropriate forum.

    >>

    >> Checking for/Help with Hijackware

    >> http://aumha.org/a/parasite.htm

    >> http://aumha.org/a/quickfix.htm

    >> http://aumha.net/viewtopic.php?t=5878

    >> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

    >> http://mvps.org/winhelp2002/unwanted.htm

    >> http://inetexplorer.mvps.org/data/prevention.htm

    >> http://inetexplorer.mvps.org/tshoot.html

    >> http://www.mvps.org/sramesh2k/Malware_Defence.htm

    >> http://defendingyourmachine2.blogspot.com/

    >> http://www.elephantboycomputers.com/page2.html#Removing_Malware

    >>

    >> When all else fails, HijackThis v1.99.1

    >> (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

    >> It will help you to both identify and remove any hijackware/spyware with

    >> assistance from an expert. **Post your log to

    >> http://forums.spybot.info/forumdisplay.php?f=22,

    >> http://castlecops.com/forum67.html,

    >> http://forums.subratam.org/index.php?showforum=7,

    >> http://aumha.net/viewforum.php?f=30, or other appropriate forums for

    >> expert

    >> analysis, not here.**

    >>

    >> If the procedures look too complex - and there is no shame in admitting

    >> this isn't your cup of tea - take the machine to a local, reputable and

    >> independent (i.e., not BigBoxStoreUSA) computer repair shop.

    >> --

    >> ~Robear Dyer (PA Bear)

    >> MS MVP-Windows (IE, OE, Security, Shell/User)

    >> AumHa VSOP & Admin; DTS-L.org

    >>

    >>

    >> Skip Bisconer wrote:

    >>> I have been having some issues with a nasty pop-up issue in IE7 and I

    >>> thought possibly I could resolve the problem by restoring my system.

    >>> When

    >>> I

    >>> try to do a System Restore it tells me "System Restore Application has

    >>> encountered a problem and needs to close." I have tried to go from Safe

    >>> Mode but to no availe. I am on XP Pro SP2. I have recently installed a

    >>> beta version of McAffee. (Don't know if the latter has anything to do

    >>> with

    >>> it.) It's been a couple months since I have had to use Restore. Thanks

    >>> for

    >>> looking at my problem. Any suggestions on the popup issue woud also be

    >>> helpful.

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    Skip, I would do as PA Bear suggested. Once you free of any malware you can

    then tackle System Restore.

    "Skip Bisconer" <SkipBisconer@discussions.microsoft.com> wrote in message

    news:1E8DF4E0-61E3-4AF5-A16E-5E587A4C656E@microsoft.com...

    >I have been having some issues with a nasty pop-up issue in IE7 and I

    >thought

    > possibly I could resolve the problem by restoring my system. When I try to

    > do

    > a System Restore it tells me "System Restore Application has encountered a

    > problem and needs to close." I have tried to go from Safe Mode but to no

    > availe. I am on XP Pro SP2. I have recently installed a beta version of

    > McAffee. (Don't know if the latter has anything to do with it.) It's been

    > a

    > couple months since I have had to use Restore. Thanks for looking at my

    > problem. Any suggestions on the popup issue woud also be helpful.

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    Thanks PA Bear and Rich. I will heed your advice.

     

    "Rich Barry" wrote:

    > Skip, I would do as PA Bear suggested. Once you free of any malware you can

    > then tackle System Restore.

    > "Skip Bisconer" <SkipBisconer@discussions.microsoft.com> wrote in message

    > news:1E8DF4E0-61E3-4AF5-A16E-5E587A4C656E@microsoft.com...

    > >I have been having some issues with a nasty pop-up issue in IE7 and I

    > >thought

    > > possibly I could resolve the problem by restoring my system. When I try to

    > > do

    > > a System Restore it tells me "System Restore Application has encountered a

    > > problem and needs to close." I have tried to go from Safe Mode but to no

    > > availe. I am on XP Pro SP2. I have recently installed a beta version of

    > > McAffee. (Don't know if the latter has anything to do with it.) It's been

    > > a

    > > couple months since I have had to use Restore. Thanks for looking at my

    > > problem. Any suggestions on the popup issue woud also be helpful.

    >

    >

    >

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