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can't install symantic support chat

Guest pam
Guest pam
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Posted

I am trying to get chat support from symantic....for the 3rd time in 3 days

hehe. And today windows won't allow the support chat to install, it starts I

click run, then the windows starts to prepare setup then everything stops.

 

I'm not stupid, I'm just in new territory when trying to fix my own pc

problems

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    If you are behind a router, there may be some problem with using the Windows

    Firewall (a service that is listed in 'services.msc'). Look at eventvwr.msc

    also. You might find an error message to give you a hint.

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    Mark L. Ferguson

     

     

     

    "pam" wrote:

    > I am trying to get chat support from symantic....for the 3rd time in 3 days

    > hehe. And today windows won't allow the support chat to install, it starts I

    > click run, then the windows starts to prepare setup then everything stops.

    >

    > I'm not stupid, I'm just in new territory when trying to fix my own pc

    > problems

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    i would just get rid of any symantic products and go with something eise! why

    are you trying to get support?

     

    "pam" wrote:

    > I am trying to get chat support from symantic....for the 3rd time in 3 days

    > hehe. And today windows won't allow the support chat to install, it starts I

    > click run, then the windows starts to prepare setup then everything stops.

    >

    > I'm not stupid, I'm just in new territory when trying to fix my own pc

    > problems

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    dbagdanoff wrote:

    > i would just get rid of any symantic products

     

    My recommendation as well :)

     

    --

    William Crawford

    MS-MVP Windows Shell/User

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