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Shows to be connected, but acts like I am not

Guest Elaine
Guest Elaine
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Posted

I am on very slow dialup 26.4, ATT does not offer DSL in my area, but the

weird thing is I can be surfing and all of a sudden pages can not load, can

not send or receive emails. The connection icon is still showing up with my

connection speed, but when I right click on it and click disconnect nothing

happens. I can try and connect and it tells me I am already connected. To

get back up and running I have to close down the computer. Could this be

something with phone lines, as I have the same problem on my laptop and even

if I connect using earthlink server instead of ATT. I would just like to

know who to blame, so maybe I could get it fixed.

 

thanks

elaine

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    Very likely a problem with your phone lines. If ATT does not offer

    DSL in your area, have you checked if your Cable company for your

    TV offers highspeed access? In many cases Cable will give better

    performance than DSL especially in your area due to limited phone

    line access.

    --

    XP - WNP

    Today is the first day of the

    rest of your life.

     

     

     

    "Elaine" wrote:

    > I am on very slow dialup 26.4, ATT does not offer DSL in my area, but the

    > weird thing is I can be surfing and all of a sudden pages can not load, can

    > not send or receive emails. The connection icon is still showing up with my

    > connection speed, but when I right click on it and click disconnect nothing

    > happens. I can try and connect and it tells me I am already connected. To

    > get back up and running I have to close down the computer. Could this be

    > something with phone lines, as I have the same problem on my laptop and even

    > if I connect using earthlink server instead of ATT. I would just like to

    > know who to blame, so maybe I could get it fixed.

    >

    > thanks

    > elaine

    >

    >

    >

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    Cable does not offer highspeed here and I can not afford to get it thru

    DishNetwork.

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    You might make a try at improving the connection that is going thru your

    house wiring. Locate the source of the house phone line, and try a

    connection directly there

     

    --

    Mark L. Ferguson

    ..

    "Elaine" <pepk@earthlink.net> wrote in message

    news:%23n%239pykvHHA.4244@TK2MSFTNGP04.phx.gbl...

    > Cable does not offer highspeed here and I can not afford to get it thru

    > DishNetwork.

    >

    >

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    "Elaine" wrote:

    > I am on very slow dialup 26.4, ATT does not offer DSL in my area, but the

    > weird thing is I can be surfing and all of a sudden pages can not load, can

    > not send or receive emails. The connection icon is still showing up with my

    > connection speed, but when I right click on it and click disconnect nothing

    > happens. I can try and connect and it tells me I am already connected. To

    > get back up and running I have to close down the computer. Could this be

    > something with phone lines, as I have the same problem on my laptop and even

    > if I connect using earthlink server instead of ATT. I would just like to

    > know who to blame, so maybe I could get it fixed.

    >

    > thanks

    > elaine

     

    I will check the Power option for the Network Card in Device manager and

    uncheck the check box for [ ] let the Computer or the system turn this

    device for power saving under power management.

    Troubleshooting network connection problems

    http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx

    You may receive a "Limited or no connectivity" message on a computer

    http://support.microsoft.com/kb/892896

    Connection has limited or no connectivity:

    http://www.chicagotech.net/troubleshooting/noconnectivity.htm

     

    Click Start >> Control Panel >> Double click Network and Internet

    Connections >> Double click Internet Options.

    On the IE properties windows you will see these Taps:

    General | Security | Privacy | Content | Connections | Programs |

    Advanced

    Under General Tab clear your History, Internet Files and Cookies.

    Then click on Advanced tab and scroll down to under the Browsing Option:

    [&] Browsing

    [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

    Then click on Programs Tab and click Manage Add-Ons and Disable all non

    Verified Add-Ons (You should Renable them later one-by-one and see the

    culprit and update it or remove it.

    How to manage Add-Ons:

    http://support.microsoft.com/kb/883256

     

    2... You need to be sure your system is clean from malware and Viruses by

    scanning for them

    Scan for malwares from here:

    http://www.lavasoft.com/products/ad-aware_se_personal.php

    http://www.safer-networking.org ; for Spybot S&D

     

    Run Disk Clean Up and then run this command:

    sfc /scannow click [OK] you will need your XP CD handy.

    HTH.

    nass

    ----

    http://www.nasstec.co.uk

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