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Posted

I have just restored my laptop to repartition the drives using the resotre

disks. After I upgraded XP to Service Pack 2 my default email software bgan

loading on start-up.

 

How can I stop this happening?

 

I have not installed any other software on my machine yet except Nortons

Internet Security and all of the XP updates.

 

Thanks.

"Skiwi" <Skiwi@discussions.microsoft.com> wrote in message

news:BAF24161-AB5D-4969-8378-CC04DB46F4CA@microsoft.com...

>I have just restored my laptop to repartition the drives using the resotre

> disks. After I upgraded XP to Service Pack 2 my default email software

> bgan

> loading on start-up.

 

And what is the default email software?

>

> How can I stop this happening?

>

> I have not installed any other software on my machine yet except Nortons

> Internet Security and all of the XP updates.

>

> Thanks.

 

Take it out of the startup groups. Look in msconfig to see where it's

loading, and remove the reference.

 

HTH

-pk

Sorry to sound completely useless but where do I find msconfig? Could you

walk me through it? Thanks.

 

"Patrick Keenan" wrote:

> "Skiwi" <Skiwi@discussions.microsoft.com> wrote in message

> news:BAF24161-AB5D-4969-8378-CC04DB46F4CA@microsoft.com...

> >I have just restored my laptop to repartition the drives using the resotre

> > disks. After I upgraded XP to Service Pack 2 my default email software

> > bgan

> > loading on start-up.

>

> And what is the default email software?

>

> >

> > How can I stop this happening?

> >

> > I have not installed any other software on my machine yet except Nortons

> > Internet Security and all of the XP updates.

> >

> > Thanks.

>

> Take it out of the startup groups. Look in msconfig to see where it's

> loading, and remove the reference.

>

> HTH

> -pk

>

>

>

"Skiwi" <Skiwi@discussions.microsoft.com> wrote in message

news:BAF24161-AB5D-4969-8378-CC04DB46F4CA@microsoft.com...

>I have just restored my laptop to repartition the drives using the resotre

> disks. After I upgraded XP to Service Pack 2 my default email software bgan

> loading on start-up.

>

> How can I stop this happening?

>

> I have not installed any other software on my machine yet except Nortons

> Internet Security and all of the XP updates.

>

> Thanks.

 

Click Start > Run, type in: msconfig and press Enter or click Ok.

Click the Startup tab.

Look for the app in the list and uncheck it.

If the app still starts on boot then it has an option in the app that needs to be

disabled.

 

What email application do you use? Run it, check the menus for preferences or

options and check to see if there is an option to run on startup.

If there is and it's selected, unselect it.

 

Click Start > Programs > StartUp to see if there is a shortcut to the app present.

If there is Right click on the shortcut and click Delete in the popup menu.

 

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

Hi Brian

 

Outlook Express but it doesn't matter it starts whatever email software I

set to default. Nothing in Start > Programs > StartUp except Desktop Search.

 

Thanks for your comment, do you have any other ideas?

 

David (SKIWI)

 

"Brian A." wrote:

> "Skiwi" <Skiwi@discussions.microsoft.com> wrote in message

> news:BAF24161-AB5D-4969-8378-CC04DB46F4CA@microsoft.com...

> >I have just restored my laptop to repartition the drives using the resotre

> > disks. After I upgraded XP to Service Pack 2 my default email software bgan

> > loading on start-up.

> >

> > How can I stop this happening?

> >

> > I have not installed any other software on my machine yet except Nortons

> > Internet Security and all of the XP updates.

> >

> > Thanks.

>

> Click Start > Run, type in: msconfig and press Enter or click Ok.

> Click the Startup tab.

> Look for the app in the list and uncheck it.

> If the app still starts on boot then it has an option in the app that needs to be

> disabled.

>

> What email application do you use? Run it, check the menus for preferences or

> options and check to see if there is an option to run on startup.

> If there is and it's selected, unselect it.

>

> Click Start > Programs > StartUp to see if there is a shortcut to the app present.

> If there is Right click on the shortcut and click Delete in the popup menu.

>

>

> --

>

> Brian A. Sesko { MS MVP_Shell/User }

> Conflicts start where information lacks.

> http://basconotw.mvps.org/

>

> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> How to ask a question: http://support.microsoft.com/kb/555375

>

>

>

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v1.99.1

(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert

analysis, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin; DTS-L.org

 

Skiwi wrote:

> Hi Brian

>

> Outlook Express but it doesn't matter it starts whatever email software I

> set to default. Nothing in Start > Programs > StartUp except Desktop

> Search.

>

> Thanks for your comment, do you have any other ideas?

>

> David (SKIWI)

>

> "Brian A." wrote:

>

>> "Skiwi" <Skiwi@discussions.microsoft.com> wrote in message

>> news:BAF24161-AB5D-4969-8378-CC04DB46F4CA@microsoft.com...

>>> I have just restored my laptop to repartition the drives using the

>>> resotre

>>> disks. After I upgraded XP to Service Pack 2 my default email software

>>> bgan loading on start-up.

>>>

>>> How can I stop this happening?

>>>

>>> I have not installed any other software on my machine yet except Nortons

>>> Internet Security and all of the XP updates.

>>>

>>> Thanks.

>>

>> Click Start > Run, type in: msconfig and press Enter or click Ok.

>> Click the Startup tab.

>> Look for the app in the list and uncheck it.

>> If the app still starts on boot then it has an option in the app that

>> needs to be disabled.

>>

>> What email application do you use? Run it, check the menus for

>> preferences or options and check to see if there is an option to run on

>> startup.

>> If there is and it's selected, unselect it.

>>

>> Click Start > Programs > StartUp to see if there is a shortcut to the

>> app present. If there is Right click on the shortcut and click Delete in

>> the popup menu.

>>

>>

>> --

>>

>> Brian A. Sesko { MS MVP_Shell/User }

>> Conflicts start where information lacks.

>> http://basconotw.mvps.org/

>>

>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

>> How to ask a question: http://support.microsoft.com/kb/555375

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