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I am having trouble opening Word 2002 files, either in a folder or on the

desktop. In the past, all I had to do was double-click on a specific file's

icon and the file opened. Now Word loads, but it doesn't open. The window

stays gray, and the document doesn't open.This is driving me batty.

 

The only solution I've found is to load Word first -- blank document --

minimize it, then go back and double-click the document I want.

 

Is there any way to open a file without having to go through all this

rigamarole? I've tried everything I can think of. -- Virus scan, spam scan,

getting rid of software I don't need, cleaning the registry. I even

re-registered Word. Nothing seems to work.

Hi Walter,

 

See if reassociating .doc files with Word helps resolve the

problem.......right-click on one of your document files, select Open With

then Choose Program, select Word and click in the checkbox beside "Always use

this program...." to place a check there, then click on OK.

 

 

 

Regards,

 

--

Patti MacLeod

Microsoft MVP - Windows Shell/User

 

 

"Walter" wrote:

> I am having trouble opening Word 2002 files, either in a folder or on the

> desktop. In the past, all I had to do was double-click on a specific file's

> icon and the file opened. Now Word loads, but it doesn't open. The window

> stays gray, and the document doesn't open.This is driving me batty.

>

> The only solution I've found is to load Word first -- blank document --

> minimize it, then go back and double-click the document I want.

>

> Is there any way to open a file without having to go through all this

> rigamarole? I've tried everything I can think of. -- Virus scan, spam scan,

> getting rid of software I don't need, cleaning the registry. I even

> re-registered Word. Nothing seems to work.

"Patti MacLeod" wrote:

> Hi Walter,

>

> See if reassociating .doc files with Word helps resolve the

> problem.......right-click on one of your document files, select Open With

> then Choose Program, select Word and click in the checkbox beside "Always use

> this program...." to place a check there, then click on OK.

 

Yes, the association worked just as you said. Thank you. Unfortunately, I

still can't open Word files with a double click or with a right-click/Open.

Please, try again. You seem to be on the right track. It's slow but it works.

>

>

> Regards,

>

> --

> Patti MacLeod

> Microsoft MVP - Windows Shell/User

>

>

> "Walter" wrote:

>

> > I am having trouble opening Word 2002 files, either in a folder or on the

> > desktop. In the past, all I had to do was double-click on a specific file's

> > icon and the file opened. Now Word loads, but it doesn't open. The window

> > stays gray, and the document doesn't open.This is driving me batty.

> >

> > The only solution I've found is to load Word first -- blank document --

> > minimize it, then go back and double-click the document I want.

> >

> > Is there any way to open a file without having to go through all this

> > rigamarole? I've tried everything I can think of. -- Virus scan, spam scan,

> > getting rid of software I don't need, cleaning the registry. I even

> > re-registered Word. Nothing seems to work.

Try deleting normal.dot

"Walter" <Walter@discussions.microsoft.com> wrote in message

news:D5491AAB-D17C-4F05-B873-AF5CEFB05AF2@microsoft.com...

>

>

> "Patti MacLeod" wrote:

>

>> Hi Walter,

>>

>> See if reassociating .doc files with Word helps resolve the

>> problem.......right-click on one of your document files, select Open With

>> then Choose Program, select Word and click in the checkbox beside "Always

>> use

>> this program...." to place a check there, then click on OK.

>

> Yes, the association worked just as you said. Thank you. Unfortunately, I

> still can't open Word files with a double click or with a

> right-click/Open.

> Please, try again. You seem to be on the right track. It's slow but it

> works.

>>

>>

>> Regards,

>>

>> --

>> Patti MacLeod

>> Microsoft MVP - Windows Shell/User

>>

>>

>> "Walter" wrote:

>>

>> > I am having trouble opening Word 2002 files, either in a folder or on

>> > the

>> > desktop. In the past, all I had to do was double-click on a specific

>> > file's

>> > icon and the file opened. Now Word loads, but it doesn't open. The

>> > window

>> > stays gray, and the document doesn't open.This is driving me batty.

>> >

>> > The only solution I've found is to load Word first -- blank document --

>> > minimize it, then go back and double-click the document I want.

>> >

>> > Is there any way to open a file without having to go through all this

>> > rigamarole? I've tried everything I can think of. -- Virus scan, spam

>> > scan,

>> > getting rid of software I don't need, cleaning the registry. I even

>> > re-registered Word. Nothing seems to work.

How was it that you re-registered Word, did you key in winword /r (then click

on OK or hit ENTER) at the Start>Run Open field? If not, give that a try.

 

 

 

Regards,

 

--

Patti MacLeod

Microsoft MVP - Windows Shell/User

 

 

"Walter" wrote:

>

>

> "Patti MacLeod" wrote:

>

> > Hi Walter,

> >

> > See if reassociating .doc files with Word helps resolve the

> > problem.......right-click on one of your document files, select Open With

> > then Choose Program, select Word and click in the checkbox beside "Always use

> > this program...." to place a check there, then click on OK.

>

> Yes, the association worked just as you said. Thank you. Unfortunately, I

> still can't open Word files with a double click or with a right-click/Open.

> Please, try again. You seem to be on the right track. It's slow but it works.

> >

> >

> > Regards,

> >

> > --

> > Patti MacLeod

> > Microsoft MVP - Windows Shell/User

"Jean Rosenfeld" wrote:

> Try deleting normal.dot

 

Oh my! I've always believed that deleting normal.dot spells disaster. How do

I do that without losing everything I've spent years putting together -- all

my macros, shortcuts, settings, etc.?

 

The last thing I want to do is lose normal.dot. It's the foundation of Word.

 

Walter

 

> "Walter" <Walter@discussions.microsoft.com> wrote in message

> news:D5491AAB-D17C-4F05-B873-AF5CEFB05AF2@microsoft.com...

> >

> >

> > "Patti MacLeod" wrote:

> >

> >> Hi Walter,

> >>

> >> See if reassociating .doc files with Word helps resolve the

> >> problem.......right-click on one of your document files, select Open With

> >> then Choose Program, select Word and click in the checkbox beside "Always

> >> use

> >> this program...." to place a check there, then click on OK.

> >

> > Yes, the association worked just as you said. Thank you. Unfortunately, I

> > still can't open Word files with a double click or with a

> > right-click/Open.

> > Please, try again. You seem to be on the right track. It's slow but it

> > works.

> >>

> >>

> >> Regards,

> >>

> >> --

> >> Patti MacLeod

> >> Microsoft MVP - Windows Shell/User

> >>

> >>

> >> "Walter" wrote:

> >>

> >> > I am having trouble opening Word 2002 files, either in a folder or on

> >> > the

> >> > desktop. In the past, all I had to do was double-click on a specific

> >> > file's

> >> > icon and the file opened. Now Word loads, but it doesn't open. The

> >> > window

> >> > stays gray, and the document doesn't open.This is driving me batty.

> >> >

> >> > The only solution I've found is to load Word first -- blank document --

> >> > minimize it, then go back and double-click the document I want.

> >> >

> >> > Is there any way to open a file without having to go through all this

> >> > rigamarole? I've tried everything I can think of. -- Virus scan, spam

> >> > scan,

> >> > getting rid of software I don't need, cleaning the registry. I even

> >> > re-registered Word. Nothing seems to work.

>

>

>

Walter wrote:

>

> "Jean Rosenfeld" wrote:

>

>> Try deleting normal.dot

>

> Oh my! I've always believed that deleting normal.dot spells disaster. How do

> I do that without losing everything I've spent years putting together -- all

> my macros, shortcuts, settings, etc.?

>

> The last thing I want to do is lose normal.dot. It's the foundation of Word.

>

> Walter

>

>

>> "Walter" <Walter@discussions.microsoft.com> wrote in message

>> news:D5491AAB-D17C-4F05-B873-AF5CEFB05AF2@microsoft.com...

>>>

>>> "Patti MacLeod" wrote:

>>>

>>>> Hi Walter,

>>>>

>>>> See if reassociating .doc files with Word helps resolve the

>>>> problem.......right-click on one of your document files, select Open With

>>>> then Choose Program, select Word and click in the checkbox beside "Always

>>>> use

>>>> this program...." to place a check there, then click on OK.

>>> Yes, the association worked just as you said. Thank you. Unfortunately, I

>>> still can't open Word files with a double click or with a

>>> right-click/Open.

>>> Please, try again. You seem to be on the right track. It's slow but it

>>> works.

>>>>

>>>> Regards,

>>>>

>>>> --

>>>> Patti MacLeod

>>>> Microsoft MVP - Windows Shell/User

>>>>

>>>>

>>>> "Walter" wrote:

>>>>

>>>>> I am having trouble opening Word 2002 files, either in a folder or on

>>>>> the

>>>>> desktop. In the past, all I had to do was double-click on a specific

>>>>> file's

>>>>> icon and the file opened. Now Word loads, but it doesn't open. The

>>>>> window

>>>>> stays gray, and the document doesn't open.This is driving me batty.

>>>>>

>>>>> The only solution I've found is to load Word first -- blank document --

>>>>> minimize it, then go back and double-click the document I want.

>>>>>

>>>>> Is there any way to open a file without having to go through all this

>>>>> rigamarole? I've tried everything I can think of. -- Virus scan, spam

>>>>> scan,

>>>>> getting rid of software I don't need, cleaning the registry. I even

>>>>> re-registered Word. Nothing seems to work.

 

Then, as a test, rename it. It will be recreated. If that causes the

end of the world, delete the newly created copy, and rename the earlier one.

 

--

Joe =o)

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