Hi Guys,

 

I have an HP dx 7600 with windows XP professional with SP2 pre-installed. It

is hanging on "Windows is shutting down". I dont have any virus, most of the

updates are installed.

 

Any idea that can help?

 

Thank you in advance...

 

--

Regards

Walid Natour

Add the Microsoft service "User Profile Hive Cleanup", that is designed

to assist with shutdown. Otherwise, I'd take a look at your System Event

log. There are also a number of "Known" problematic applications that

have trouble closing/shutting down ( Norton's ccApp ( Common Client

App is one that comes to mind ) ).

User Hive Profile Cleanup download here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=1b286e6d-8912-4e18-b570-42470e2f3582&DisplayLang=en

 

"Goldenberg" <walid_natour@hotmail.com> wrote in message

news:514D923D-5FFF-494F-A418-65F1A2BD05F5@microsoft.com...

> Hi Guys,

>

> I have an HP dx 7600 with windows XP professional with SP2 pre-installed.

> It

> is hanging on "Windows is shutting down". I dont have any virus, most of

> the

> updates are installed.

>

> Any idea that can help?

>

> Thank you in advance...

>

> --

> Regards

> Walid Natour

1. Disconnect from the internet for protection, since you'll be disabling

antivirus, etc. Run MSCONFIG from the Start>Run box. On the Startup tab,

disable everything, on the Services tab, check Hide all Microsoft Services

(bottom) and then disable all that remains. Click OK and restart, then test

the shutdown. Did it help? (Be sure to go back and re-enable the items in

MSCONFIG before re-connecting to the internet.)

 

2. See http://aumha.org/win5/a/shtdwnxp.htm

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"Goldenberg" <walid_natour@hotmail.com> wrote in message

news:514D923D-5FFF-494F-A418-65F1A2BD05F5@microsoft.com...

> Hi Guys,

>

> I have an HP dx 7600 with windows XP professional with SP2 pre-installed.

> It

> is hanging on "Windows is shutting down". I dont have any virus, most of

> the

> updates are installed.

>

> Any idea that can help?

>

> Thank you in advance...

>

> --

> Regards

> Walid Natour

"Goldenberg" <walid_natour@hotmail.com> wrote

> Hi Guys,

>

> I have an HP dx 7600 with windows XP professional with SP2 pre-installed.

> It

> is hanging on "Windows is shutting down". I dont have any virus, most of

> the

> updates are installed.

>

> Any idea that can help?

 

Resources to help troubleshoot shutdown problems in Windows XP

http://support.microsoft.com/kb/308029/en-us

 

--

Rock [MS-MVP User/Shell]

Thank you guys, it worked fine... i disabled the "Automatic Updates" service

from... my computer is shutting down normally...

 

:):)

--

Regards

Walid Natour

 

 

"Rock" wrote:

> "Goldenberg" <walid_natour@hotmail.com> wrote

> > Hi Guys,

> >

> > I have an HP dx 7600 with windows XP professional with SP2 pre-installed.

> > It

> > is hanging on "Windows is shutting down". I dont have any virus, most of

> > the

> > updates are installed.

> >

> > Any idea that can help?

>

> Resources to help troubleshoot shutdown problems in Windows XP

> http://support.microsoft.com/kb/308029/en-us

>

> --

> Rock [MS-MVP User/Shell]

>

>

Just had the same problem on an HP. It was the power supply, which

tested good but a new ps fixed it.

 

On Tue, 3 Jul 2007 09:58:01 -0700, Goldenberg

<walid_natour@hotmail.com> wrote:

>Hi Guys,

>

>I have an HP dx 7600 with windows XP professional with SP2 pre-installed. It

>is hanging on "Windows is shutting down". I dont have any virus, most of the

>updates are installed.

>

>Any idea that can help?

>

>Thank you in advance...