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CDRW/DVD drive disappears after driver update.

Guest G. T.
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Posted

Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B device

running on

 

Dimension 8100

Pentium IV 1500 MHz

512 MB RAM

Intel Pentium 4 processor with MMX/SSE/SSE 2

Windows XP SP 2 with all updates

 

After restarting the computer the E: drive disappeared. I am at a loss has

how to recover it. I have searched and searched with no results that I

could use. I did try the cdgone.reg entry and that did not restore the

drive. I have no error messages in the application, security or system log

files. I have tried system restore and a registry restore with no results.

 

Can someone help me to restore my E: drive? Thank you so very much,

G. T.

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    •

    Was it a driver update or a firmware update? If it was a firmware update,

    try to boot from your XP CD (or any bootable CD) and see if it allows you to

    do so. If it does, then at least you know your drive is fine. If it

    doesn't... time to contact Samsung (or Dell, if it came from them).

     

    Joe

     

    "G. T." <gtanning@gmail.invalid> wrote in message

    news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...

    > Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B device

    > running on

    >

    > Dimension 8100

    > Pentium IV 1500 MHz

    > 512 MB RAM

    > Intel Pentium 4 processor with MMX/SSE/SSE 2

    > Windows XP SP 2 with all updates

    >

    > After restarting the computer the E: drive disappeared. I am at a loss

    > has

    > how to recover it. I have searched and searched with no results that I

    > could use. I did try the cdgone.reg entry and that did not restore the

    > drive. I have no error messages in the application, security or system

    > log

    > files. I have tried system restore and a registry restore with no

    > results.

    >

    > Can someone help me to restore my E: drive? Thank you so very much,

    > G. T.

    >

    >

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    Hi Joe,

    It was a firmware not a driver update. I am unable to boot from a CD

    because the boot menu does not recognize the CD drive as being install; the

    CD drive is not an option in the boot menu.

    The drive should be fine. It was working before I tried the firmware

    update.

     

    Thank you,

    G. T.

     

    Joe Grover wrote:

    | Was it a driver update or a firmware update? If it was a firmware

    | update, try to boot from your XP CD (or any bootable CD) and see if

    | it allows you to do so. If it does, then at least you know your

    | drive is fine. If it doesn't... time to contact Samsung (or Dell, if

    | it came from them).

    |

    | Joe

    |

    | "G. T." <gtanning@gmail.invalid> wrote in message

    | news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...

    || Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B

    || device running on

    ||

    || Dimension 8100

    || Pentium IV 1500 MHz

    || 512 MB RAM

    || Intel Pentium 4 processor with MMX/SSE/SSE 2

    || Windows XP SP 2 with all updates

    ||

    || After restarting the computer the E: drive disappeared. I am at a

    || loss has

    || how to recover it. I have searched and searched with no results

    || that I could use. I did try the cdgone.reg entry and that did not

    || restore the drive. I have no error messages in the application,

    || security or system log

    || files. I have tried system restore and a registry restore with no

    || results.

    ||

    || Can someone help me to restore my E: drive? Thank you so very much,

    || G. T.

  • Quote
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    •

    If the bios isn't recognizing the drive as even being there then one of the

    following has happened:

     

    - You flashed the incorrect firmware

    - The firmware installation was interrupted and the device was powered off

    before it was completed

    - The firmware installation file was corrupted to begin with

     

    In any case, the drive itself is in an unusable state. My suggestion is to

    contact Dell (if the drive came from them) or Samsung (if it did not).

    Failed firmware installations result in useless hardware most of the time,

    and it's possible you'll be purchasing a new drive (thankfully they're not

    that expensive; you can get a reliable DVD-R/DVD-RW/CDRW drive for about

    30-40 bucks or less).

     

    Joe

     

    "G. T." <gtanning@gmail.invalid> wrote in message

    news:u1$87mYvHHA.4916@TK2MSFTNGP04.phx.gbl...

    > Hi Joe,

    > It was a firmware not a driver update. I am unable to boot from a CD

    > because the boot menu does not recognize the CD drive as being install;

    > the

    > CD drive is not an option in the boot menu.

    > The drive should be fine. It was working before I tried the firmware

    > update.

    >

    > Thank you,

    > G. T.

    >

    > Joe Grover wrote:

    > | Was it a driver update or a firmware update? If it was a firmware

    > | update, try to boot from your XP CD (or any bootable CD) and see if

    > | it allows you to do so. If it does, then at least you know your

    > | drive is fine. If it doesn't... time to contact Samsung (or Dell, if

    > | it came from them).

    > |

    > | Joe

    > |

    > | "G. T." <gtanning@gmail.invalid> wrote in message

    > | news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...

    > || Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B

    > || device running on

    > ||

    > || Dimension 8100

    > || Pentium IV 1500 MHz

    > || 512 MB RAM

    > || Intel Pentium 4 processor with MMX/SSE/SSE 2

    > || Windows XP SP 2 with all updates

    > ||

    > || After restarting the computer the E: drive disappeared. I am at a

    > || loss has

    > || how to recover it. I have searched and searched with no results

    > || that I could use. I did try the cdgone.reg entry and that did not

    > || restore the drive. I have no error messages in the application,

    > || security or system log

    > || files. I have tried system restore and a registry restore with no

    > || results.

    > ||

    > || Can someone help me to restore my E: drive? Thank you so very much,

    > || G. T.

    >

    >

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    Of course, these things all assume you didn't open the machine and

    disconnect any cables. :)

     

    Joe

     

    "Joe Grover" <grover.joe@acd.net> wrote in message

    news:%23cmr0sYvHHA.4800@TK2MSFTNGP05.phx.gbl...

    > If the bios isn't recognizing the drive as even being there then one of

    > the following has happened:

    >

    > - You flashed the incorrect firmware

    > - The firmware installation was interrupted and the device was powered off

    > before it was completed

    > - The firmware installation file was corrupted to begin with

    >

    > In any case, the drive itself is in an unusable state. My suggestion is

    > to contact Dell (if the drive came from them) or Samsung (if it did not).

    > Failed firmware installations result in useless hardware most of the time,

    > and it's possible you'll be purchasing a new drive (thankfully they're not

    > that expensive; you can get a reliable DVD-R/DVD-RW/CDRW drive for about

    > 30-40 bucks or less).

    >

    > Joe

    >

    > "G. T." <gtanning@gmail.invalid> wrote in message

    > news:u1$87mYvHHA.4916@TK2MSFTNGP04.phx.gbl...

    >> Hi Joe,

    >> It was a firmware not a driver update. I am unable to boot from a CD

    >> because the boot menu does not recognize the CD drive as being install;

    >> the

    >> CD drive is not an option in the boot menu.

    >> The drive should be fine. It was working before I tried the firmware

    >> update.

    >>

    >> Thank you,

    >> G. T.

    >>

    >> Joe Grover wrote:

    >> | Was it a driver update or a firmware update? If it was a firmware

    >> | update, try to boot from your XP CD (or any bootable CD) and see if

    >> | it allows you to do so. If it does, then at least you know your

    >> | drive is fine. If it doesn't... time to contact Samsung (or Dell, if

    >> | it came from them).

    >> |

    >> | Joe

    >> |

    >> | "G. T." <gtanning@gmail.invalid> wrote in message

    >> | news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...

    >> || Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B

    >> || device running on

    >> ||

    >> || Dimension 8100

    >> || Pentium IV 1500 MHz

    >> || 512 MB RAM

    >> || Intel Pentium 4 processor with MMX/SSE/SSE 2

    >> || Windows XP SP 2 with all updates

    >> ||

    >> || After restarting the computer the E: drive disappeared. I am at a

    >> || loss has

    >> || how to recover it. I have searched and searched with no results

    >> || that I could use. I did try the cdgone.reg entry and that did not

    >> || restore the drive. I have no error messages in the application,

    >> || security or system log

    >> || files. I have tried system restore and a registry restore with no

    >> || results.

    >> ||

    >> || Can someone help me to restore my E: drive? Thank you so very much,

    >> || G. T.

    >>

    >>

    >

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    Follow the fix in the below KB

    http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

    --

    Peter

     

    Please Reply to Newsgroup for the benefit of others

    Requests for assistance by email can not and will not be acknowledged.

     

    "G. T." <gtanning@gmail.invalid> wrote in message news:u1$87mYvHHA.4916@TK2MSFTNGP04.phx.gbl...

    > Hi Joe,

    > It was a firmware not a driver update. I am unable to boot from a CD

    > because the boot menu does not recognize the CD drive as being install; the

    > CD drive is not an option in the boot menu.

    > The drive should be fine. It was working before I tried the firmware

    > update.

    >

    > Thank you,

    > G. T.

    >

    > Joe Grover wrote:

    > | Was it a driver update or a firmware update? If it was a firmware

    > | update, try to boot from your XP CD (or any bootable CD) and see if

    > | it allows you to do so. If it does, then at least you know your

    > | drive is fine. If it doesn't... time to contact Samsung (or Dell, if

    > | it came from them).

    > |

    > | Joe

    > |

    > | "G. T." <gtanning@gmail.invalid> wrote in message

    > | news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...

    > || Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B

    > || device running on

    > ||

    > || Dimension 8100

    > || Pentium IV 1500 MHz

    > || 512 MB RAM

    > || Intel Pentium 4 processor with MMX/SSE/SSE 2

    > || Windows XP SP 2 with all updates

    > ||

    > || After restarting the computer the E: drive disappeared. I am at a

    > || loss has

    > || how to recover it. I have searched and searched with no results

    > || that I could use. I did try the cdgone.reg entry and that did not

    > || restore the drive. I have no error messages in the application,

    > || security or system log

    > || files. I have tried system restore and a registry restore with no

    > || results.

    > ||

    > || Can someone help me to restore my E: drive? Thank you so very much,

    > || G. T.

    >

    >

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    Try the Restore Missing CD Drive .reg file located here:

    http://www.aumha.org/regfiles.htm

     

    --

    Regards

     

    Ron Badour

    MS MVP 1997 - 2007

     

     

    "G. T." <gtanning@gmail.invalid> wrote in message

    news:uBgxOTXvHHA.736@TK2MSFTNGP06.phx.gbl...

    > Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B device

    > running on

    >

    > Dimension 8100

    > Pentium IV 1500 MHz

    > 512 MB RAM

    > Intel Pentium 4 processor with MMX/SSE/SSE 2

    > Windows XP SP 2 with all updates

    >

    > After restarting the computer the E: drive disappeared. I am at a loss

    > has

    > how to recover it. I have searched and searched with no results that I

    > could use. I did try the cdgone.reg entry and that did not restore the

    > drive. I have no error messages in the application, security or system

    > log

    > files. I have tried system restore and a registry restore with no

    > results.

    >

    > Can someone help me to restore my E: drive? Thank you so very much,

    > G. T.

    >

    >

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    Thanks for all of your suggestions. I tried them all and them some more. I

    have finally bought a new drive. It is actually better than the old ever

    was.

     

    G. T.

     

    G. T. wrote:

    | Yesterday I ran a driver update for my Samsung CDRW/DVD SM - 332B

    | device running on

    |

    | Dimension 8100

    | Pentium IV 1500 MHz

    | 512 MB RAM

    | Intel Pentium 4 processor with MMX/SSE/SSE 2

    | Windows XP SP 2 with all updates

    |

    | After restarting the computer the E: drive disappeared. I am at a

    | loss has how to recover it. I have searched and searched with no

    | results that I could use. I did try the cdgone.reg entry and that

    | did not restore the drive. I have no error messages in the

    | application, security or system log files. I have tried system

    | restore and a registry restore with no results.

    |

    | Can someone help me to restore my E: drive? Thank you so very much,

    | G. T.

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