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XP SP2 Installation Failure

Guest ctcmptrdr@gmail.com
Guest ctcmptrdr@gmail.com
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Posted

Hi,

 

I'm attempting to install XP SP2 on a Dell Dimension 2400 running XP

Home. It fails during the 'cleanup' phase.

 

It generates an Event ID:1000 log entry - Faulting application

update.exe, version 5.5.1005.0, faulting module ntdll.dll,

v5.1.2600.2180, fault address 0x00029116. This is followed by an Event

ID: 1001 - Fault bucket 293121430.

 

It generates an appcomp.txt file -

 

?xml version="1.0" encoding="UTF-16"?>

<DATABASE>

<EXE NAME="update.exe" FILTER="GRABMI_FILTER_PRIVACY">

<MATCHING_FILE NAME="fixccs.exe" SIZE="4608" CHECKSUM="0xC6EC1EEE"

BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"

PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Fix CCS

MaxSubkeyName mismatch" COMPANY_NAME="Microsoft Corporation"

PRODUCT_NAME="Microsoft® Windows® Operating System"

FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"

ORIGINAL_FILENAME="fixccs.EXE" INTERNAL_NAME="fixccs"

LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"

VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xE56E"

LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"

UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004

06:07:50" UPTO_LINK_DATE="08/04/2004 06:07:50" VER_LANGUAGE="English

(United States) [0x409]" />

<MATCHING_FILE NAME="nv4prep.exe" SIZE="6656"

CHECKSUM="0x15D8ACCD" BIN_FILE_VERSION="5.1.2600.2180"

BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180"

FILE_DESCRIPTION="nVidia NV4 XPSP2-update registry settings preparer"

COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®

Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.

040803-2158)" ORIGINAL_FILENAME="nv4prep.exe"

INTERNAL_NAME="nv4prep.exe" LEGAL_COPYRIGHT="© Microsoft Corporation.

All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"

VERFILEOS="0x40004" VERFILETYPE="0x1" MODULE_TYPE="WIN32"

PE_CHECKSUM="0x4EFA" LINKER_VERSION="0x50001"

UPTO_BIN_FILE_VERSION="5.1.2600.2180"

UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004

06:10:39" UPTO_LINK_DATE="08/04/2004 06:10:39" VER_LANGUAGE="English

(United States) [0x409]" />

<MATCHING_FILE NAME="setupapi.dll" SIZE="983552"

CHECKSUM="0xDA1F7BD1" BIN_FILE_VERSION="5.1.2600.2180"

BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180"

FILE_DESCRIPTION="Windows Setup API" COMPANY_NAME="Microsoft

Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"

FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"

ORIGINAL_FILENAME="SETUPAPI.DLL" INTERNAL_NAME="SETUPAPI.DLL"

LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"

VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF596B"

LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"

UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004

07:56:32" UPTO_LINK_DATE="08/04/2004 07:56:32" VER_LANGUAGE="English

(United States) [0x409]" />

<MATCHING_FILE NAME="spcustom.dll" SIZE="21504"

CHECKSUM="0x6CD0C631" BIN_FILE_VERSION="5.5.1005.0"

BIN_PRODUCT_VERSION="5.5.1005.0" PRODUCT_VERSION="5.5.1005.0"

FILE_DESCRIPTION="Microsoft Update Custom Component Locator"

COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®

Operating System" FILE_VERSION="5.5.1005.0 (SRV03_QFE.031113-0918)"

ORIGINAL_FILENAME="spcustom.dll" INTERNAL_NAME="spcustom.dll"

LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"

VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13F1A"

LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="5.5.1005.0"

UPTO_BIN_PRODUCT_VERSION="5.5.1005.0" LINK_DATE="07/16/2004 17:39:27"

UPTO_LINK_DATE="07/16/2004 17:39:27" VER_LANGUAGE="English (United

States) [0x409]" />

<MATCHING_FILE NAME="spnpinst.exe" SIZE="11776"

CHECKSUM="0x8D9A46DB" BIN_FILE_VERSION="5.1.2600.2180"

BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180"

FILE_DESCRIPTION="Peer-to-Peer Custom Setup" COMPANY_NAME="Microsoft

Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"

FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"

ORIGINAL_FILENAME="SPNPINST.EXE" INTERNAL_NAME="SPNPINST.EXE"

LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"

VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3779"

LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"

UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004

06:04:11" UPTO_LINK_DATE="08/04/2004 06:04:11" VER_LANGUAGE="English

(United States) [0x409]" />

<MATCHING_FILE NAME="update.exe" SIZE="655872"

CHECKSUM="0x8EC8DB6A" BIN_FILE_VERSION="5.5.1005.0"

BIN_PRODUCT_VERSION="5.5.1005.0" PRODUCT_VERSION="5.5.1005.0"

FILE_DESCRIPTION="Windows Service Pack Setup" COMPANY_NAME="Microsoft

Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System"

FILE_VERSION="5.5.1005.0 (SRV03_QFE.031113-0918)"

ORIGINAL_FILENAME="UPDATE.EXE" INTERNAL_NAME="UPDATE.EXE"

LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"

VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA704B"

LINKER_VERSION="0x430020" UPTO_BIN_FILE_VERSION="5.5.1005.0"

UPTO_BIN_PRODUCT_VERSION="5.5.1005.0" LINK_DATE="07/16/2004 18:06:50"

UPTO_LINK_DATE="07/16/2004 18:06:50" VER_LANGUAGE="English (United

States) [0x409]" />

<MATCHING_FILE NAME="update.msi" SIZE="75776"

CHECKSUM="0x886C86A9" />

</EXE>

<EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"

BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"

PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"

COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®

Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.

040803-2158)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll"

LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"

VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7"

LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"

UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004

07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English

(United States) [0x409]" />

</EXE>

<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

<MATCHING_FILE NAME="kernel32.dll" SIZE="984576"

CHECKSUM="0xF0B331F6" BIN_FILE_VERSION="5.1.2600.3119"

BIN_PRODUCT_VERSION="5.1.2600.3119" PRODUCT_VERSION="5.1.2600.3119"

FILE_DESCRIPTION="Windows NT BASE API Client DLL"

COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®

Operating System" FILE_VERSION="5.1.2600.3119 (xpsp_sp2_gdr.

070416-1301)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32"

LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."

VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"

VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF9293"

LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.3119"

UPTO_BIN_PRODUCT_VERSION="5.1.2600.3119" LINK_DATE="04/16/2007

15:52:53" UPTO_LINK_DATE="04/16/2007 15:52:53" VER_LANGUAGE="English

(United States) [0x409]" />

</EXE>

</DATABASE>

 

Antivirus has been uninstalled prior to doing the SP2 install. I've

made sure that the task manager doesn't show any 'programs' running.

I've closed all the little apps that show up in the task bar tray.

I've tried installing from CD and by downloading the 'network'

install. I've deleted all the files in the %TEMP% folder. Ran scandisk

to check for disk errors. Ran several on-line antivirus scans and

checked it with Ad-Aware, Spybot, Windows Defender and nothing was

found.

 

Ideas?

 

Thanks.

 

John

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    <ctcmptrdr@gmail.com> wrote

    >Hi,

    >I'm attempting to install XP SP2 on a Dell Dimension 2400 running XP

    >Home. It fails during the 'cleanup' phase.

    >It generates an Event ID:1000 log entry - Faulting application

    >update.exe, version 5.5.1005.0, faulting module ntdll.dll,

    >v5.1.2600.2180, fault address 0x00029116. This is followed by an Event

    >ID: 1001 - Fault bucket 293121430.

     

    <snip>

    >Antivirus has been uninstalled prior to doing the SP2 install. I've

    >made sure that the task manager doesn't show any 'programs' running.

    >I've closed all the little apps that show up in the task bar tray.

    >I've tried installing from CD and by downloading the 'network'

    >install. I've deleted all the files in the %TEMP% folder. Ran scandisk

    >to check for disk errors. Ran several on-line antivirus scans and

    >checked it with Ad-Aware, Spybot, Windows Defender and nothing was

    >found.

     

    Are you talking about installing XP that has SP2 integrated, or installing

    SP2 on a computer that already has XP installed? The subject of the thread

    implies the former but the last parapgraph implies the latter. If you are

    trying to install SP2 without success, here are some links on installing

    service packs and sp2, but there is another option.

     

    Create an installation CD that has SP2 slipstreamed into it, and do a clean

    install of the OS at the SP2 level.

     

    Cannot install Service Pack 2

    http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

     

    Installing Service Packs

    http://www3.telus.net/dandemar/xpsp2.htm

    http://www3.telus.net/dandemar/spackins.htm

     

    Pre-Install, Install, Cleaning Up Afterwards

    http://forum.aumha.org/viewforum.php?f=45

     

    What to Know Before You Download and Install Windows XP Service Pack 2

    http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

     

    Get the Latest Updates and Information from Your PC Manufacturer Before

    Installing Windows XP Service Pack 2

    http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

     

    The hard disk space requirements for Windows XP Service Pack 2

    http://support.microsoft.com/?id=837783

     

    Slipstream

     

    http://www.theeldergeek.com/slipstreamed_xpsp2_cd.htm

    http://unattended.msfn.org/unattended.xp/

     

    Autostreamer

    http://www.neowin.net/forum/index.php?showtopic=223562

    http://www.simplyguides.net/guides/using_autostreamer/using_autostreamer.html

     

    --

    Rock [MS-MVP User/Shell]

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    •

    On Jul 2, 7:27 pm, "Rock" <R...@nospam.net> wrote:

    > <ctcmpt...@gmail.com> wrote

    >

    > >Hi,

    > >I'm attempting to install XP SP2 on a Dell Dimension 2400 running XP

    > >Home. It fails during the 'cleanup' phase.

    > >It generates an Event ID:1000 log entry - Faulting application

    > >update.exe, version 5.5.1005.0, faulting module ntdll.dll,

    > >v5.1.2600.2180, fault address 0x00029116. This is followed by an Event

    > >ID: 1001 - Fault bucket 293121430.

    >

    > <snip>

    >

    > >Antivirus has been uninstalled prior to doing the SP2 install. I've

    > >made sure that the task manager doesn't show any 'programs' running.

    > >I've closed all the little apps that show up in the task bar tray.

    > >I've tried installing from CD and by downloading the 'network'

    > >install. I've deleted all the files in the %TEMP% folder. Ran scandisk

    > >to check for disk errors. Ran several on-line antivirus scans and

    > >checked it with Ad-Aware, Spybot, Windows Defender and nothing was

    > >found.

    >

    > Are you talking about installing XP that has SP2 integrated, or installing

    > SP2 on a computer that already has XP installed? The subject of the thread

    > implies the former but the last parapgraph implies the latter. If you are

    > trying to install SP2 without success, here are some links on installing

    > service packs and sp2, but there is another option.

    >

    > Create an installation CD that has SP2 slipstreamed into it, and do a clean

    > install of the OS at the SP2 level.

    >

    > Cannot install Service Pack 2http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2

    >

    > Installing Service Packshttp://www3.telus.net/dandemar/xpsp2.htmhttp://www3.telus.net/dandemar/spackins.htm

    >

    > Pre-Install, Install, Cleaning Up Afterwardshttp://forum.aumha.org/viewforum.php?f=45

    >

    > What to Know Before You Download and Install Windows XP Service Pack 2http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

    >

    > Get the Latest Updates and Information from Your PC Manufacturer Before

    > Installing Windows XP Service Pack 2http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

    >

    > The hard disk space requirements for Windows XP Service Pack 2http://support.microsoft.com/?id=837783

    >

    > Slipstream

    >

    > http://www.theeldergeek.com/slipstreamed_xpsp2_cd.htmhttp://unattended.msfn.org/unattended.xp/

    >

    > Autostreamerhttp://www.neowin.net/forum/index.php?showtopic=223562http://www.simplyguides.net/guides/using_autostreamer/using_autostrea...

    >

    > --

    > Rock [MS-MVP User/Shell]

     

    Hi,

     

    I am attempting to install XP SP2 onto a computer running XP SP1. I

    don't want to wipe the hdd and start over, so that rules out building

    a slipstreamed cd, which I've routinely done (using nlite). I'll take

    a look at a couple of the troubleshooting links you've listed to see

    if they will be of any help.

     

    Thanks.

     

    John

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    <ctcmptrdr@gmail.com> wrote

     

    <snip>

    > I am attempting to install XP SP2 onto a computer running XP SP1. I

    > don't want to wipe the hdd and start over, so that rules out building

    > a slipstreamed cd, which I've routinely done (using nlite). I'll take

    > a look at a couple of the troubleshooting links you've listed to see

    > if they will be of any help.

     

    Ok, good luck.

     

    --

    Rock [MS-MVP User/Shell]

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