As part of our standard build we change the registry to save IE

Favorites to the users personal drive, in our case "H:\.":

 

; These set each users' default save locations, H:\Favorites and H:\My

Documents.

 

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer

\User Shell Folders]

"Favorites"=hex(2):48,00,3a,00,5c,00,46,00,61,00,76,00,6f,

00,72,00,69,00,74,00,\

65,00,73,00,00,00

"Personal"=hex(2):48,00,3a,00,5c,00,4d,00,79,00,20,00,44,00,6f,

00,63,00,75,00,\

6d,00,65,00,6e,00,74,00,73,00,00,00

 

Although it hasn't happened in a while, today users began getting

error messages when they tried to save a new Favorite. The error

message states something about "a process is in use." Also, it saves

two (2) non-functioning entries in the Favorites folder.

 

We've recieved some calls today and can reproduce the glitch on our

end. I just cannot imagine what has changed to cause the problem.

All other network drive activety is correct and the registry settings

on effected machines looks correct.

 

Any ideas on where to start troubleshooting? We are a Novell shop if

that might ring a bell or two.

 

Thanks,

 

Johnsji

I would try toggling the setting in IE, options, advanced, on and off for

"Enable Personalized Favorites" Some security update has probably hit the

registry values for the favs

 

--

Mark L. Ferguson

..

<johnjstation-wagon@yahoo.com> wrote in message

news:1183386687.530437.309970@o61g2000hsh.googlegroups.com...

> As part of our standard build we change the registry to save IE

> Favorites to the users personal drive, in our case "H:\.":

>

> ; These set each users' default save locations, H:\Favorites and H:\My

> Documents.

>

> [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer

> \User Shell Folders]

> "Favorites"=hex(2):48,00,3a,00,5c,00,46,00,61,00,76,00,6f,

> 00,72,00,69,00,74,00,\

> 65,00,73,00,00,00

> "Personal"=hex(2):48,00,3a,00,5c,00,4d,00,79,00,20,00,44,00,6f,

> 00,63,00,75,00,\

> 6d,00,65,00,6e,00,74,00,73,00,00,00

>

> Although it hasn't happened in a while, today users began getting

> error messages when they tried to save a new Favorite. The error

> message states something about "a process is in use." Also, it saves

> two (2) non-functioning entries in the Favorites folder.

>

> We've recieved some calls today and can reproduce the glitch on our

> end. I just cannot imagine what has changed to cause the problem.

> All other network drive activety is correct and the registry settings

> on effected machines looks correct.

>

> Any ideas on where to start troubleshooting? We are a Novell shop if

> that might ring a bell or two.

>

> Thanks,

>

> Johnsji

>

On Jul 2, 10:55 am, "Mark L. Ferguson" <mar...@msn.com> wrote:

> I would try toggling the setting in IE, options, advanced, on and off for

> "Enable Personalized Favorites" Some security update has probably hit the

> registry values for the favs

>

> --

> Mark L. Ferguson

> .<johnjstation-wa...@yahoo.com> wrote in message

>

> news:1183386687.530437.309970@o61g2000hsh.googlegroups.com...

>

>

>

> > As part of our standard build we change the registry to save IE

> > Favorites to the users personal drive, in our case "H:\.":

>

> > ; These set each users' default save locations, H:\Favorites and H:\My

> > Documents.

>

> > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer

> > \User Shell Folders]

> > "Favorites"=hex(2):48,00,3a,00,5c,00,46,00,61,00,76,00,6f,

> > 00,72,00,69,00,74,00,\

> > 65,00,73,00,00,00

> > "Personal"=hex(2):48,00,3a,00,5c,00,4d,00,79,00,20,00,44,00,6f,

> > 00,63,00,75,00,\

> > 6d,00,65,00,6e,00,74,00,73,00,00,00

>

> > Although it hasn't happened in a while, today users began getting

> > error messages when they tried to save a new Favorite. The error

> > message states something about "a process is in use." Also, it saves

> > two (2) non-functioning entries in the Favorites folder.

>

> > We've recieved some calls today and can reproduce the glitch on our

> > end. I just cannot imagine what has changed to cause the problem.

> > All other network drive activety is correct and the registry settings

> > on effected machines looks correct.

>

> > Any ideas on where to start troubleshooting? We are a Novell shop if

> > that might ring a bell or two.

>

> > Thanks,

>

> > Johnsji- Hide quoted text -

>

> - Show quoted text -

 

Mark,

 

Thanks for the tip but no luck. We leave the default setting

(unchecked) normally but I tried toggling and restarting IE without

luck. Creating a short .reg key I could re-enter the settings and

might get a couple of Favorites to save and then back to the initial

problem. Re-entering the settings don't bring consistent results.

 

I'm lost as I've turned off every Service and Process I think I can

get away with. Since the Favorites will save to the default Microsoft

location it appears IE is working fine. Anyone out there have any

idea if there could be some network problem or setting tweaked that

could cause this behavior? I was hoping it would be McAfee...nope.

 

John

Process. It has to be something like an antispy app. Do you use Defender?

 

--

Mark L. Ferguson

..

<johnjstation-wagon@yahoo.com> wrote in message

news:1183392054.183697.186840@m36g2000hse.googlegroups.com...

> On Jul 2, 10:55 am, "Mark L. Ferguson" <mar...@msn.com> wrote:

>> I would try toggling the setting in IE, options, advanced, on and off for

>> "Enable Personalized Favorites" Some security update has probably hit the

>> registry values for the favs

>>

>> --

>> Mark L. Ferguson

>> .<johnjstation-wa...@yahoo.com> wrote in message

>>

>> news:1183386687.530437.309970@o61g2000hsh.googlegroups.com...

>>

>>

>>

>> > As part of our standard build we change the registry to save IE

>> > Favorites to the users personal drive, in our case "H:\.":

>>

>> > ; These set each users' default save locations, H:\Favorites and H:\My

>> > Documents.

>>

>> > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer

>> > \User Shell Folders]

>> > "Favorites"=hex(2):48,00,3a,00,5c,00,46,00,61,00,76,00,6f,

>> > 00,72,00,69,00,74,00,\

>> > 65,00,73,00,00,00

>> > "Personal"=hex(2):48,00,3a,00,5c,00,4d,00,79,00,20,00,44,00,6f,

>> > 00,63,00,75,00,\

>> > 6d,00,65,00,6e,00,74,00,73,00,00,00

>>

>> > Although it hasn't happened in a while, today users began getting

>> > error messages when they tried to save a new Favorite. The error

>> > message states something about "a process is in use." Also, it saves

>> > two (2) non-functioning entries in the Favorites folder.

>>

>> > We've recieved some calls today and can reproduce the glitch on our

>> > end. I just cannot imagine what has changed to cause the problem.

>> > All other network drive activety is correct and the registry settings

>> > on effected machines looks correct.

>>

>> > Any ideas on where to start troubleshooting? We are a Novell shop if

>> > that might ring a bell or two.

>>

>> > Thanks,

>>

>> > Johnsji- Hide quoted text -

>>

>> - Show quoted text -

>

> Mark,

>

> Thanks for the tip but no luck. We leave the default setting

> (unchecked) normally but I tried toggling and restarting IE without

> luck. Creating a short .reg key I could re-enter the settings and

> might get a couple of Favorites to save and then back to the initial

> problem. Re-entering the settings don't bring consistent results.

>

> I'm lost as I've turned off every Service and Process I think I can

> get away with. Since the Favorites will save to the default Microsoft

> location it appears IE is working fine. Anyone out there have any

> idea if there could be some network problem or setting tweaked that

> could cause this behavior? I was hoping it would be McAfee...nope.

>

> John

>

>

>

>

Phishing filter? try OFF

 

--

Mark L. Ferguson

..

"Mark L. Ferguson" <marfer@msn.com> wrote in message

news:%23nflUSMvHHA.3356@TK2MSFTNGP03.phx.gbl...

> Process. It has to be something like an antispy app. Do you use Defender?

>

> --

> Mark L. Ferguson

> .

> <johnjstation-wagon@yahoo.com> wrote in message

> news:1183392054.183697.186840@m36g2000hse.googlegroups.com...

>> On Jul 2, 10:55 am, "Mark L. Ferguson" <mar...@msn.com> wrote:

>>> I would try toggling the setting in IE, options, advanced, on and off

>>> for

>>> "Enable Personalized Favorites" Some security update has probably hit

>>> the

>>> registry values for the favs

>>>

>>> --

>>> Mark L. Ferguson

>>> .<johnjstation-wa...@yahoo.com> wrote in message

>>>

>>> news:1183386687.530437.309970@o61g2000hsh.googlegroups.com...

>>>

>>>

>>>

>>> > As part of our standard build we change the registry to save IE

>>> > Favorites to the users personal drive, in our case "H:\.":

>>>

>>> > ; These set each users' default save locations, H:\Favorites and H:\My

>>> > Documents.

>>>

>>> > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer

>>> > \User Shell Folders]

>>> > "Favorites"=hex(2):48,00,3a,00,5c,00,46,00,61,00,76,00,6f,

>>> > 00,72,00,69,00,74,00,\

>>> > 65,00,73,00,00,00

>>> > "Personal"=hex(2):48,00,3a,00,5c,00,4d,00,79,00,20,00,44,00,6f,

>>> > 00,63,00,75,00,\

>>> > 6d,00,65,00,6e,00,74,00,73,00,00,00

>>>

>>> > Although it hasn't happened in a while, today users began getting

>>> > error messages when they tried to save a new Favorite. The error

>>> > message states something about "a process is in use." Also, it saves

>>> > two (2) non-functioning entries in the Favorites folder.

>>>

>>> > We've recieved some calls today and can reproduce the glitch on our

>>> > end. I just cannot imagine what has changed to cause the problem.

>>> > All other network drive activety is correct and the registry settings

>>> > on effected machines looks correct.

>>>

>>> > Any ideas on where to start troubleshooting? We are a Novell shop if

>>> > that might ring a bell or two.

>>>

>>> > Thanks,

>>>

>>> > Johnsji- Hide quoted text -

>>>

>>> - Show quoted text -

>>

>> Mark,

>>

>> Thanks for the tip but no luck. We leave the default setting

>> (unchecked) normally but I tried toggling and restarting IE without

>> luck. Creating a short .reg key I could re-enter the settings and

>> might get a couple of Favorites to save and then back to the initial

>> problem. Re-entering the settings don't bring consistent results.

>>

>> I'm lost as I've turned off every Service and Process I think I can

>> get away with. Since the Favorites will save to the default Microsoft

>> location it appears IE is working fine. Anyone out there have any

>> idea if there could be some network problem or setting tweaked that

>> could cause this behavior? I was hoping it would be McAfee...nope.

>>

>> John

>>

>>

>>

>>

>

>

On Jul 2, 12:18 pm, "Mark L. Ferguson" <mar...@msn.com> wrote:

> Process. It has to be something like an antispy app. Do you use Defender?

>

> --

> Mark L. Ferguson

> .<johnjstation-wa...@yahoo.com> wrote in message

>

> news:1183392054.183697.186840@m36g2000hse.googlegroups.com...

>

>

>

> > On Jul 2, 10:55 am, "Mark L. Ferguson" <mar...@msn.com> wrote:

> >> I would try toggling the setting in IE, options, advanced, on and off for

> >> "Enable Personalized Favorites" Some security update has probably hit the

> >> registry values for the favs

>

> >> --

> >> Mark L. Ferguson

> >> .<johnjstation-wa...@yahoo.com> wrote in message

>

> >>news:1183386687.530437.309970@o61g2000hsh.googlegroups.com...

>

> >> > As part of our standard build we change the registry to save IE

> >> > Favorites to the users personal drive, in our case "H:\.":

>

> >> > ; These set each users' default save locations, H:\Favorites and H:\My

> >> > Documents.

>

> >> > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer

> >> > \User Shell Folders]

> >> > "Favorites"=hex(2):48,00,3a,00,5c,00,46,00,61,00,76,00,6f,

> >> > 00,72,00,69,00,74,00,\

> >> > 65,00,73,00,00,00

> >> > "Personal"=hex(2):48,00,3a,00,5c,00,4d,00,79,00,20,00,44,00,6f,

> >> > 00,63,00,75,00,\

> >> > 6d,00,65,00,6e,00,74,00,73,00,00,00

>

> >> > Although it hasn't happened in a while, today users began getting

> >> > error messages when they tried to save a new Favorite. The error

> >> > message states something about "a process is in use." Also, it saves

> >> > two (2) non-functioning entries in the Favorites folder.

>

> >> > We've recieved some calls today and can reproduce the glitch on our

> >> > end. I just cannot imagine what has changed to cause the problem.

> >> > All other network drive activety is correct and the registry settings

> >> > on effected machines looks correct.

>

> >> > Any ideas on where to start troubleshooting? We are a Novell shop if

> >> > that might ring a bell or two.

>

> >> > Thanks,

>

> >> > Johnsji- Hide quoted text -

>

> >> - Show quoted text -

>

> > Mark,

>

> > Thanks for the tip but no luck. We leave the default setting

> > (unchecked) normally but I tried toggling and restarting IE without

> > luck. Creating a short .reg key I could re-enter the settings and

> > might get a couple of Favorites to save and then back to the initial

> > problem. Re-entering the settings don't bring consistent results.

>

> > I'm lost as I've turned off every Service and Process I think I can

> > get away with. Since the Favorites will save to the default Microsoft

> > location it appears IE is working fine. Anyone out there have any

> > idea if there could be some network problem or setting tweaked that

> > could cause this behavior? I was hoping it would be McAfee...nope.

>

> > John- Hide quoted text -

>

> - Show quoted text -

 

Mark,

 

Using IE6 now as I work at getting a corp. version of IE7 ready so no

Phishing Filter. We are not using Defender. We are using McAfee 8.0i

and have two of the Unwanted Programs Policies set: Spyware & Adware.

This activety takes place at the workstation end with none of this

type of software running on the servers.

 

I did disable On Access Scanning, where these run, without success. I

shutdown the McAfee Framework Service also although I know it is

really used with the ePO portion of McAfee's Corporate Solution.

 

The package currently in place looks for only two-hundred malware type

threats and the list could change with each new DAT. I don't want to

just throw away the idea but I thought turning the programs off and re-

opening IE would give me a clean slate.

 

I might try sending the Favorites to a public folder to see if the

problem lies with permissions for a specific H:\ drive location.

Again, what bothers me is the problem happened about a quarter a go

and went away on its own. McAfee has been in place longer than that.

Wouldn't the spyware piece also effect favorites saved to a default,

local drive location?

 

John

Possibly the H: drive needs to add system Permissions. What is baffling, of

course, is the sudden fail LAN wide. I'm out of ideas too. I hope you get

it.

 

--

Mark L. Ferguson

..

<johnjstation-wagon@yahoo.com> wrote in message

news:1183402549.703876.56700@n2g2000hse.googlegroups.com...

> On Jul 2, 12:18 pm, "Mark L. Ferguson" <mar...@msn.com> wrote:

>> Process. It has to be something like an antispy app. Do you use Defender?

>>

>> --

>> Mark L. Ferguson

>> .<johnjstation-wa...@yahoo.com> wrote in message

>>

>> news:1183392054.183697.186840@m36g2000hse.googlegroups.com...

>>

>>

>>

>> > On Jul 2, 10:55 am, "Mark L. Ferguson" <mar...@msn.com> wrote:

>> >> I would try toggling the setting in IE, options, advanced, on and off

>> >> for

>> >> "Enable Personalized Favorites" Some security update has probably hit

>> >> the

>> >> registry values for the favs

>>

>> >> --

>> >> Mark L. Ferguson

>> >> .<johnjstation-wa...@yahoo.com> wrote in message

>>

>> >>news:1183386687.530437.309970@o61g2000hsh.googlegroups.com...

>>

>> >> > As part of our standard build we change the registry to save IE

>> >> > Favorites to the users personal drive, in our case "H:\.":

>>

>> >> > ; These set each users' default save locations, H:\Favorites and

>> >> > H:\My

>> >> > Documents.

>>

>> >> > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer

>> >> > \User Shell Folders]

>> >> > "Favorites"=hex(2):48,00,3a,00,5c,00,46,00,61,00,76,00,6f,

>> >> > 00,72,00,69,00,74,00,\

>> >> > 65,00,73,00,00,00

>> >> > "Personal"=hex(2):48,00,3a,00,5c,00,4d,00,79,00,20,00,44,00,6f,

>> >> > 00,63,00,75,00,\

>> >> > 6d,00,65,00,6e,00,74,00,73,00,00,00

>>

>> >> > Although it hasn't happened in a while, today users began getting

>> >> > error messages when they tried to save a new Favorite. The error

>> >> > message states something about "a process is in use." Also, it

>> >> > saves

>> >> > two (2) non-functioning entries in the Favorites folder.

>>

>> >> > We've recieved some calls today and can reproduce the glitch on our

>> >> > end. I just cannot imagine what has changed to cause the problem.

>> >> > All other network drive activety is correct and the registry

>> >> > settings

>> >> > on effected machines looks correct.

>>

>> >> > Any ideas on where to start troubleshooting? We are a Novell shop

>> >> > if

>> >> > that might ring a bell or two.

>>

>> >> > Thanks,

>>

>> >> > Johnsji- Hide quoted text -

>>

>> >> - Show quoted text -

>>

>> > Mark,

>>

>> > Thanks for the tip but no luck. We leave the default setting

>> > (unchecked) normally but I tried toggling and restarting IE without

>> > luck. Creating a short .reg key I could re-enter the settings and

>> > might get a couple of Favorites to save and then back to the initial

>> > problem. Re-entering the settings don't bring consistent results.

>>

>> > I'm lost as I've turned off every Service and Process I think I can

>> > get away with. Since the Favorites will save to the default Microsoft

>> > location it appears IE is working fine. Anyone out there have any

>> > idea if there could be some network problem or setting tweaked that

>> > could cause this behavior? I was hoping it would be McAfee...nope.

>>

>> > John- Hide quoted text -

>>

>> - Show quoted text -

>

> Mark,

>

> Using IE6 now as I work at getting a corp. version of IE7 ready so no

> Phishing Filter. We are not using Defender. We are using McAfee 8.0i

> and have two of the Unwanted Programs Policies set: Spyware & Adware.

> This activety takes place at the workstation end with none of this

> type of software running on the servers.

>

> I did disable On Access Scanning, where these run, without success. I

> shutdown the McAfee Framework Service also although I know it is

> really used with the ePO portion of McAfee's Corporate Solution.

>

> The package currently in place looks for only two-hundred malware type

> threats and the list could change with each new DAT. I don't want to

> just throw away the idea but I thought turning the programs off and re-

> opening IE would give me a clean slate.

>

> I might try sending the Favorites to a public folder to see if the

> problem lies with permissions for a specific H:\ drive location.

> Again, what bothers me is the problem happened about a quarter a go

> and went away on its own. McAfee has been in place longer than that.

> Wouldn't the spyware piece also effect favorites saved to a default,

> local drive location?

>

> John

>