I recently discovered I had 2 trojans on my computer. Before I discovered

this I suddenly was not able to share documents on my home network.

I have 3 computers on a network. The computer with the viruses(computer A)

has the direct connection to the internet and the other 2 (a desktop{computer

b} and a laptop{computer c}) have wireless connections through the router.

All the computers can connect to the internet. However computer A will not

show the other computers in My Network places. Computer B shows computer A

but when I try to open the folder to view the files within I receive an error

saying I do not have permissions. All this is accessed through administrator

accounts.

I'd like to reformat computer A but I haven't backed up some files that are

very important to me. The easiest way to back them up is to temporarily

store these files on either computer B or C.

Any suggestions to get the home network working or if that can't be done

because of these viruses some other way I could get my files moved over to

the other computer?

To access pc A,at start up,tap the F8 key,select safe mode with networking,

enter xp as administrator.

 

"Tanya H" wrote:

> I recently discovered I had 2 trojans on my computer. Before I discovered

> this I suddenly was not able to share documents on my home network.

> I have 3 computers on a network. The computer with the viruses(computer A)

> has the direct connection to the internet and the other 2 (a desktop{computer

> b} and a laptop{computer c}) have wireless connections through the router.

> All the computers can connect to the internet. However computer A will not

> show the other computers in My Network places. Computer B shows computer A

> but when I try to open the folder to view the files within I receive an error

> saying I do not have permissions. All this is accessed through administrator

> accounts.

> I'd like to reformat computer A but I haven't backed up some files that are

> very important to me. The easiest way to back them up is to temporarily

> store these files on either computer B or C.

> Any suggestions to get the home network working or if that can't be done

> because of these viruses some other way I could get my files moved over to

> the other computer?

"Tanya H" <TanyaH@discussions.microsoft.com> wrote in message

news:5B7043F1-BEBA-4D90-9B0B-65A872BC9642@microsoft.com...

>I recently discovered I had 2 trojans on my computer. Before I discovered

> this I suddenly was not able to share documents on my home network.

> I have 3 computers on a network. The computer with the viruses(computer A)

> has the direct connection to the internet and the other 2 (a desktop{computer

> b} and a laptop{computer c}) have wireless connections through the router.

> All the computers can connect to the internet. However computer A will not

> show the other computers in My Network places. Computer B shows computer A

> but when I try to open the folder to view the files within I receive an error

> saying I do not have permissions. All this is accessed through administrator

> accounts.

> I'd like to reformat computer A but I haven't backed up some files that are

> very important to me. The easiest way to back them up is to temporarily

> store these files on either computer B or C.

> Any suggestions to get the home network working or if that can't be done

> because of these viruses some other way I could get my files moved over to

> the other computer?

 

Disconnect ALL COMPUTERS from the network. Run a full system virus scan on EVERY

machine with your AV application that is fully updated with its virus definitions.

 

Next:

**It is very important to run the update for each program before running the app/s

to be sure you have the latest definitions.**

Run the programs in Safe Mode after assuring you have shut down all running tasks

except explorer or systray and all apps are fully up to date.

Remove your Temp Internet files: Right click IE. Under the General tab click Delete

Files, put a check in Delete all Offline..., click OK and close when finished.

Delete all files in c:\windows\temp.

 

Download/run Cool Web Shredder from:

http://www.intermute.com/products/cwshredder.html

 

For Info on Cool Web Search variants:

http://www.richardthelionhearted.com/~merijn/cwschronicles.html

 

Download/install/run Ad-Aware SE to detect/rid of any other parasites/spyware that

may be installed. It can be obtained free from:

http://www.lavasoftusa.com/

After installing Ad-Aware, open it and click on the ref update to get the latest

up-to-date ref file, then run Ad-Aware and delete everything it finds.

 

Download/install/run Spybot - Search & Destroy:

http://security.kolla.de/index.php?lang=en&page=download

Run it at it's default settings until you learn an know more about it. Spybot S&D

is more of an advanced users tool and changing from the default settings can be

dangerous to the novice user. Items found in the default settings that are RED can

usually be safely removed. If you are unsure of a found item, do not remove it and

ask for help.

 

If you still have problems, download/run HijackThis from:

http://www.richardthelionhearted.com/~merijn/downloads.html

http://majorgeeks.com/downloads31.html

 

Copy HJT to it's own folder, this is where the log files will be saved. Run HJT in

Normal Mode.

Do not remove anything with it until you get advice on what to remove, HJThis will

list many apps that are needed along with the bad ones. Removing items listed

hap-hazardly without knowing what they are can/will create a royal mess. Read the

quick start here on how to create a log file that can be copied/pasted into a forum

that can provide assistance on removal of unwanted pests.

http://mjc1.com/mirror/hjt/#quick

 

Then post the logs to an appropriate forum where they specialize in

spyware/hijacker removal. Please read any sticky notes for proper posting which are

most commonly posted first at the top in each specific forum. Read any information

under each forum category name for information on what that particular one is used

for, look for the proper one that you post logs to.

http://forums.spywareinfo.com/

http://aumha.net/

http://forum.aumha.org/

 

After running the above and assuring you have a clean machine:

It’s also a good idea to have a HOSTS file to block bad sites, scroll to HOSTS File

Manager here:

http://www.mvps.org/PracticallyNerded/Software.htm

 

Download/install/run SpywareBlaster which stops the bad boys before they even get a

chance to install:

http://www.javacoolsoftware.com/spywareblaster.html

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

While I understand the risks of backing up any files when there is a virus,

especially a trojan virus on the computer all I want to do is make sure I

have my pictures, music and perhaps some video backed up before just

reformatting my computer. Really it's just the pictures that are

irreplaceable to me.

I'm simply looking for the quickest way to pull that information off and

then beginning again with a fresh install. Really don't have the patience at

this time to put in the effort of getting rid of the virus.

 

"Brian A." wrote:

> "Tanya H" <TanyaH@discussions.microsoft.com> wrote in message

> news:5B7043F1-BEBA-4D90-9B0B-65A872BC9642@microsoft.com...

> >I recently discovered I had 2 trojans on my computer. Before I discovered

> > this I suddenly was not able to share documents on my home network.

> > I have 3 computers on a network. The computer with the viruses(computer A)

> > has the direct connection to the internet and the other 2 (a desktop{computer

> > b} and a laptop{computer c}) have wireless connections through the router.

> > All the computers can connect to the internet. However computer A will not

> > show the other computers in My Network places. Computer B shows computer A

> > but when I try to open the folder to view the files within I receive an error

> > saying I do not have permissions. All this is accessed through administrator

> > accounts.

> > I'd like to reformat computer A but I haven't backed up some files that are

> > very important to me. The easiest way to back them up is to temporarily

> > store these files on either computer B or C.

> > Any suggestions to get the home network working or if that can't be done

> > because of these viruses some other way I could get my files moved over to

> > the other computer?

>

> Disconnect ALL COMPUTERS from the network. Run a full system virus scan on EVERY

> machine with your AV application that is fully updated with its virus definitions.

>

> Next:

> **It is very important to run the update for each program before running the app/s

> to be sure you have the latest definitions.**

> Run the programs in Safe Mode after assuring you have shut down all running tasks

> except explorer or systray and all apps are fully up to date.

> Remove your Temp Internet files: Right click IE. Under the General tab click Delete

> Files, put a check in Delete all Offline..., click OK and close when finished.

> Delete all files in c:\windows\temp.

>

> Download/run Cool Web Shredder from:

> http://www.intermute.com/products/cwshredder.html

>

> For Info on Cool Web Search variants:

> http://www.richardthelionhearted.com/~merijn/cwschronicles.html

>

> Download/install/run Ad-Aware SE to detect/rid of any other parasites/spyware that

> may be installed. It can be obtained free from:

> http://www.lavasoftusa.com/

> After installing Ad-Aware, open it and click on the ref update to get the latest

> up-to-date ref file, then run Ad-Aware and delete everything it finds.

>

> Download/install/run Spybot - Search & Destroy:

> http://security.kolla.de/index.php?lang=en&page=download

> Run it at it's default settings until you learn an know more about it. Spybot S&D

> is more of an advanced users tool and changing from the default settings can be

> dangerous to the novice user. Items found in the default settings that are RED can

> usually be safely removed. If you are unsure of a found item, do not remove it and

> ask for help.

>

> If you still have problems, download/run HijackThis from:

> http://www.richardthelionhearted.com/~merijn/downloads.html

> http://majorgeeks.com/downloads31.html

>

> Copy HJT to it's own folder, this is where the log files will be saved. Run HJT in

> Normal Mode.

> Do not remove anything with it until you get advice on what to remove, HJThis will

> list many apps that are needed along with the bad ones. Removing items listed

> hap-hazardly without knowing what they are can/will create a royal mess. Read the

> quick start here on how to create a log file that can be copied/pasted into a forum

> that can provide assistance on removal of unwanted pests.

> http://mjc1.com/mirror/hjt/#quick

>

> Then post the logs to an appropriate forum where they specialize in

> spyware/hijacker removal. Please read any sticky notes for proper posting which are

> most commonly posted first at the top in each specific forum. Read any information

> under each forum category name for information on what that particular one is used

> for, look for the proper one that you post logs to.

> http://forums.spywareinfo.com/

> http://aumha.net/

> http://forum.aumha.org/

>

> After running the above and assuring you have a clean machine:

> It’s also a good idea to have a HOSTS file to block bad sites, scroll to HOSTS File

> Manager here:

> http://www.mvps.org/PracticallyNerded/Software.htm

>

> Download/install/run SpywareBlaster which stops the bad boys before they even get a

> chance to install:

> http://www.javacoolsoftware.com/spywareblaster.html

>

> --

>

> Brian A. Sesko { MS MVP_Shell/User }

> Conflicts start where information lacks.

> http://basconotw.mvps.org/

>

> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

> How to ask a question: http://support.microsoft.com/kb/555375

>

>

>

"Tanya H" <TanyaH@discussions.microsoft.com> wrote in message

news:D4DE1A78-2706-4979-96E6-DEBC3EA3DA7C@microsoft.com...

> While I understand the risks of backing up any files when there is a virus,

> especially a trojan virus on the computer all I want to do is make sure I

> have my pictures, music and perhaps some video backed up before just

> reformatting my computer. Really it's just the pictures that are

> irreplaceable to me.

> I'm simply looking for the quickest way to pull that information off and

> then beginning again with a fresh install. Really don't have the patience at

> this time to put in the effort of getting rid of the virus.

 

Depending on which viruses compromised your machine, with any hope you will not wind

up copying/transfering them as well. If you have a CD/DVD RW you could copy the

files to a Re-writeable disk, copy them to another machine, overwrite the files on

the disk after transfer with the next set of files, copy them over, and so on.

 

Personally I wouldn't risk it, but that's not my call to make for your machines.

 

 

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

 

 

>

> "Brian A." wrote:

>

>> "Tanya H" <TanyaH@discussions.microsoft.com> wrote in message

>> news:5B7043F1-BEBA-4D90-9B0B-65A872BC9642@microsoft.com...

>> >I recently discovered I had 2 trojans on my computer. Before I discovered

>> > this I suddenly was not able to share documents on my home network.

>> > I have 3 computers on a network. The computer with the viruses(computer A)

>> > has the direct connection to the internet and the other 2 (a desktop{computer

>> > b} and a laptop{computer c}) have wireless connections through the router.

>> > All the computers can connect to the internet. However computer A will not

>> > show the other computers in My Network places. Computer B shows computer A

>> > but when I try to open the folder to view the files within I receive an error

>> > saying I do not have permissions. All this is accessed through administrator

>> > accounts.

>> > I'd like to reformat computer A but I haven't backed up some files that are

>> > very important to me. The easiest way to back them up is to temporarily

>> > store these files on either computer B or C.

>> > Any suggestions to get the home network working or if that can't be done

>> > because of these viruses some other way I could get my files moved over to

>> > the other computer?

>>

>> Disconnect ALL COMPUTERS from the network. Run a full system virus scan on

>> EVERY

>> machine with your AV application that is fully updated with its virus definitions.

>>

>> Next:

>> **It is very important to run the update for each program before running the

>> app/s

>> to be sure you have the latest definitions.**

>> Run the programs in Safe Mode after assuring you have shut down all running tasks

>> except explorer or systray and all apps are fully up to date.

>> Remove your Temp Internet files: Right click IE. Under the General tab click

>> Delete

>> Files, put a check in Delete all Offline..., click OK and close when finished.

>> Delete all files in c:\windows\temp.

>>

>> Download/run Cool Web Shredder from:

>> http://www.intermute.com/products/cwshredder.html

>>

>> For Info on Cool Web Search variants:

>> http://www.richardthelionhearted.com/~merijn/cwschronicles.html

>>

>> Download/install/run Ad-Aware SE to detect/rid of any other parasites/spyware that

>> may be installed. It can be obtained free from:

>> http://www.lavasoftusa.com/

>> After installing Ad-Aware, open it and click on the ref update to get the latest

>> up-to-date ref file, then run Ad-Aware and delete everything it finds.

>>

>> Download/install/run Spybot - Search & Destroy:

>> http://security.kolla.de/index.php?lang=en&page=download

>> Run it at it's default settings until you learn an know more about it. Spybot

>> S&D

>> is more of an advanced users tool and changing from the default settings can be

>> dangerous to the novice user. Items found in the default settings that are RED can

>> usually be safely removed. If you are unsure of a found item, do not remove it and

>> ask for help.

>>

>> If you still have problems, download/run HijackThis from:

>> http://www.richardthelionhearted.com/~merijn/downloads.html

>> http://majorgeeks.com/downloads31.html

>>

>> Copy HJT to it's own folder, this is where the log files will be saved. Run HJT

>> in

>> Normal Mode.

>> Do not remove anything with it until you get advice on what to remove, HJThis

>> will

>> list many apps that are needed along with the bad ones. Removing items listed

>> hap-hazardly without knowing what they are can/will create a royal mess. Read the

>> quick start here on how to create a log file that can be copied/pasted into a

>> forum

>> that can provide assistance on removal of unwanted pests.

>> http://mjc1.com/mirror/hjt/#quick

>>

>> Then post the logs to an appropriate forum where they specialize in

>> spyware/hijacker removal. Please read any sticky notes for proper posting which

>> are

>> most commonly posted first at the top in each specific forum. Read any information

>> under each forum category name for information on what that particular one is used

>> for, look for the proper one that you post logs to.

>> http://forums.spywareinfo.com/

>> http://aumha.net/

>> http://forum.aumha.org/

>>

>> After running the above and assuring you have a clean machine:

>> It’s also a good idea to have a HOSTS file to block bad sites, scroll to HOSTS

>> File

>> Manager here:

>> http://www.mvps.org/PracticallyNerded/Software.htm

>>

>> Download/install/run SpywareBlaster which stops the bad boys before they even get

>> a

>> chance to install:

>> http://www.javacoolsoftware.com/spywareblaster.html

>>

>> --

>>

>> Brian A. Sesko { MS MVP_Shell/User }

>> Conflicts start where information lacks.

>> http://basconotw.mvps.org/

>>

>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

>> How to ask a question: http://support.microsoft.com/kb/555375

>>

>>

>>

If those files are irreplaceable, you want to burn them all to CDs, anyway.

Personally, I'd make two sets, one to use and one to store against the

eventuality that one of the first set gets damaged. If that happens, you can

make a new one from the second set. If you don't already have a CD burner,

then get one, or another good option would be an external HD. Once you've

restored the system and installed protection, be sure to run a few different

virus scans on the CDs (or the external HD.)

 

When you're all set up again, make sure that you regularly back up your

important files on a frequent basis. For this task, I use an external drive,

occasionally diving in and backing them up to CD (two sets) as well.

 

--

Gary S. Terhune

MS-MVP Shell/User

http://www.grystmill.com

 

"Tanya H" <TanyaH@discussions.microsoft.com> wrote in message

news:D4DE1A78-2706-4979-96E6-DEBC3EA3DA7C@microsoft.com...

> While I understand the risks of backing up any files when there is a

> virus,

> especially a trojan virus on the computer all I want to do is make sure I

> have my pictures, music and perhaps some video backed up before just

> reformatting my computer. Really it's just the pictures that are

> irreplaceable to me.

> I'm simply looking for the quickest way to pull that information off and

> then beginning again with a fresh install. Really don't have the patience

> at

> this time to put in the effort of getting rid of the virus.

>

> "Brian A." wrote:

>

>> "Tanya H" <TanyaH@discussions.microsoft.com> wrote in message

>> news:5B7043F1-BEBA-4D90-9B0B-65A872BC9642@microsoft.com...

>> >I recently discovered I had 2 trojans on my computer. Before I

>> >discovered

>> > this I suddenly was not able to share documents on my home network.

>> > I have 3 computers on a network. The computer with the

>> > viruses(computer A)

>> > has the direct connection to the internet and the other 2 (a

>> > desktop{computer

>> > b} and a laptop{computer c}) have wireless connections through the

>> > router.

>> > All the computers can connect to the internet. However computer A will

>> > not

>> > show the other computers in My Network places. Computer B shows

>> > computer A

>> > but when I try to open the folder to view the files within I receive an

>> > error

>> > saying I do not have permissions. All this is accessed through

>> > administrator

>> > accounts.

>> > I'd like to reformat computer A but I haven't backed up some files that

>> > are

>> > very important to me. The easiest way to back them up is to

>> > temporarily

>> > store these files on either computer B or C.

>> > Any suggestions to get the home network working or if that can't be

>> > done

>> > because of these viruses some other way I could get my files moved over

>> > to

>> > the other computer?

>>

>> Disconnect ALL COMPUTERS from the network. Run a full system virus

>> scan on EVERY

>> machine with your AV application that is fully updated with its virus

>> definitions.

>>

>> Next:

>> **It is very important to run the update for each program before

>> running the app/s

>> to be sure you have the latest definitions.**

>> Run the programs in Safe Mode after assuring you have shut down all

>> running tasks

>> except explorer or systray and all apps are fully up to date.

>> Remove your Temp Internet files: Right click IE. Under the General tab

>> click Delete

>> Files, put a check in Delete all Offline..., click OK and close when

>> finished.

>> Delete all files in c:\windows\temp.

>>

>> Download/run Cool Web Shredder from:

>> http://www.intermute.com/products/cwshredder.html

>>

>> For Info on Cool Web Search variants:

>> http://www.richardthelionhearted.com/~merijn/cwschronicles.html

>>

>> Download/install/run Ad-Aware SE to detect/rid of any other

>> parasites/spyware that

>> may be installed. It can be obtained free from:

>> http://www.lavasoftusa.com/

>> After installing Ad-Aware, open it and click on the ref update to get

>> the latest

>> up-to-date ref file, then run Ad-Aware and delete everything it finds.

>>

>> Download/install/run Spybot - Search & Destroy:

>> http://security.kolla.de/index.php?lang=en&page=download

>> Run it at it's default settings until you learn an know more about it.

>> Spybot S&D

>> is more of an advanced users tool and changing from the default settings

>> can be

>> dangerous to the novice user. Items found in the default settings that

>> are RED can

>> usually be safely removed. If you are unsure of a found item, do not

>> remove it and

>> ask for help.

>>

>> If you still have problems, download/run HijackThis from:

>> http://www.richardthelionhearted.com/~merijn/downloads.html

>> http://majorgeeks.com/downloads31.html

>>

>> Copy HJT to it's own folder, this is where the log files will be saved.

>> Run HJT in

>> Normal Mode.

>> Do not remove anything with it until you get advice on what to remove,

>> HJThis will

>> list many apps that are needed along with the bad ones. Removing items

>> listed

>> hap-hazardly without knowing what they are can/will create a royal mess.

>> Read the

>> quick start here on how to create a log file that can be copied/pasted

>> into a forum

>> that can provide assistance on removal of unwanted pests.

>> http://mjc1.com/mirror/hjt/#quick

>>

>> Then post the logs to an appropriate forum where they specialize in

>> spyware/hijacker removal. Please read any sticky notes for proper posting

>> which are

>> most commonly posted first at the top in each specific forum. Read any

>> information

>> under each forum category name for information on what that particular

>> one is used

>> for, look for the proper one that you post logs to.

>> http://forums.spywareinfo.com/

>> http://aumha.net/

>> http://forum.aumha.org/

>>

>> After running the above and assuring you have a clean machine:

>> It's also a good idea to have a HOSTS file to block bad sites, scroll to

>> HOSTS File

>> Manager here:

>> http://www.mvps.org/PracticallyNerded/Software.htm

>>

>> Download/install/run SpywareBlaster which stops the bad boys before they

>> even get a

>> chance to install:

>> http://www.javacoolsoftware.com/spywareblaster.html

>>

>> --

>>

>> Brian A. Sesko { MS MVP_Shell/User }

>> Conflicts start where information lacks.

>> http://basconotw.mvps.org/

>>

>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

>> How to ask a question: http://support.microsoft.com/kb/555375

>>

>>

>>

=?Utf-8?B?VGFueWEgSA==?= wrote:

>

> I recently discovered I had 2 trojans on my computer. Before I discovered

 

 

http://www.bootdisk.com/utility.htm

ANTI-VIRUS

TROJAN CLEANERS

ANTI-SPYWARE