Hi,

I'm running two HP Compaq nc6000s that I bought from work. Recently, I've

been getting the following message on both:

 

The system process 'C:\WINDOWS\system32\services.exe' terminated

unexpectedly with status code -1. The system will now shut down and restart.

 

After that, it pops up a window with the infamous 60 second countdown to

shutdown.

 

I heard it could be a virus, but I checked with the Norton Sasser tool: no go.

 

Any ideas?

Re: The system process 'C:\WINDOWS\system32\services.exe' terminatedu

 

Andrew M wrote:

> Hi,

> I'm running two HP Compaq nc6000s that I bought from work. Recently, I've

> been getting the following message on both:

>

> The system process 'C:\WINDOWS\system32\services.exe' terminated

> unexpectedly with status code -1. The system will now shut down and restart.

>

> After that, it pops up a window with the infamous 60 second countdown to

> shutdown.

>

> I heard it could be a virus, but I checked with the Norton Sasser tool: no go.

>

> Any ideas?

 

The tool you ran only checks for one particular virus. I would boot in

safe mode and run several different tools. Do a full system virus scan.

 

Dump your temp files, browser history, recycle bin etc., a thorough cleanup.

 

Some tools listed here at Symantec:

http://www.symantec.com/enterprise/security_response/removaltools.jsp?src=symsug_us

 

The VCleaner tool listed on this page:

http://www.grisoft.com/doc/52/us/crp/0

 

Copy to the desktop and run it in safe mode using the command console.

Start > Run > type "cmd" (no quotes) > click OK. Type "vcleaner.exe"

(again, no quotes) and press enter.

 

Try these programs after you get the system running again.

 

Advanced Windows Care from IObit:

http://www.iobit.com/advancedwindowscareper.html?Str=download

 

Ad Aware Personal:

http://www.lavasoftusa.com/products/ad_aware_free.php

 

Mark

Re: The system process 'C:\WINDOWS\system32\services.exe' terminat

 

OK, ran CCleaner. Then ran vcleaner in safe mode. No viruses. To be sure,

ran Kaspersky's online virus scanner (not in safe mode). Same result.

Ad-Aware didn't pick up anything either.