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Posted

This problem first started a few days ago, and has been happening more and

more frequently, seemingly at random. Explorer will freeze while I'm opening

or navigating through an Explorer window, or while trying to open a picture

in preview. Once the Explorer window freezes, all I can do is turn the

computer off, when I attempt to shut down nothing happens. All other

currrently running programs are unaffected. After the first freeze I ran

virus and spyware scans and defragged the HD, but nothing seems to work. Any

help would be greatly appreciated.

 

System specs:

HP Pavilion AMD Athlon 64 X2 4600

Windows XP Media Center SP2

2gb RAM

300gb HD

nVidia GeForce 7300 LE 256mb

 

system is barely a year old

A similar issue to this has been resolved this week .

 

Check all responses here:

 

http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?&query=obaid&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsxp.help_and_support&p=1&tid=c47714c9-d7d3-4dfb-a018-52505114f46d

 

First try the options one by one in this article:

 

http://support.microsoft.com/kb/812003

 

If the above does not help, then download autoruns

 

http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx

 

Check the explorer extensions. Make sure to set the options to Hide

Microsoft Entries, refresh and uncheck anything you think is suspicious.

 

 

--

Thanks,

Obaid.

 

 

"coxmarshall" wrote:

> This problem first started a few days ago, and has been happening more and

> more frequently, seemingly at random. Explorer will freeze while I'm opening

> or navigating through an Explorer window, or while trying to open a picture

> in preview. Once the Explorer window freezes, all I can do is turn the

> computer off, when I attempt to shut down nothing happens. All other

> currrently running programs are unaffected. After the first freeze I ran

> virus and spyware scans and defragged the HD, but nothing seems to work. Any

> help would be greatly appreciated.

>

> System specs:

> HP Pavilion AMD Athlon 64 X2 4600

> Windows XP Media Center SP2

> 2gb RAM

> 300gb HD

> nVidia GeForce 7300 LE 256mb

>

> system is barely a year old

>

>

>

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