When clicking on turn off computer the results are the hourglass comes on

and stays on. Computer will not shutdown. Help would be appreciated.

"Dwag" wrote:

> When clicking on turn off computer the results are the hourglass comes on

> and stays on. Computer will not shutdown. Help would be appreciated.

 

Have a look in the event Viewer for error messages(X) and double click them

to get more Info and you can Copy and paste in your next message.

How To View and Manage Event Logs in Event Viewer in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

Download these tool to monitor in real time what running in the background

on your computer:

the Processor Explorer and see what running in the background:

http://www.microsoft.com/technet/sysinternals/utilities/processexplorer.mspx

FileMon download:

http://www.microsoft.com/technet/sysinternals/utilities/filemon.mspx

 

Try these steps:

1... First, try to clean up your caches, Internet files and delete cookies

by doing this:

Click Start >> Control Panel >> Double click Network and Internet

Connections >> Double click Internet Options.

On the IE properties windows you will see these Taps:

General | Security | Privacy | Content | Connections | Programs |

Advanced

Under General Tab clear your History, Internet Files and Cookies.

Then click on Advanced tab and scroll down to under the Browsing Option:

[&] Browsing

[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.

Then click on Programs Tab and click Manage Add-Ons and Disable all non

Verified Add-Ons (You should Renable them later one-by-one and see the

culprit and update it or remove it.

 

2... And also for malware from here:

http://www.lavasoft.com/products/ad-aware_se_personal.php

http://www.safer-networking.org ; for Spybot S&D

 

Run disk cleanup and Defrag in safe mode then Run this Command:

sfc /scannow click [OK] and let it run, you may be asked by the windows to

insert the XP CD to repair any corrupt files/folders found.

HTH.

nass

-----

http://www.nasstec.co.uk

On 1 Jul, 20:16, Dwag <D...@discussions.microsoft.com> wrote:

> When clicking on turn off computer the results are the hourglass comes on

> and stays on. Computer will not shutdown. Help would be appreciated.

 

Try holding the CTRL key down as you click Start - Turn Off Computer -

Turn Off

This tells Windows not to wait for services to close down before

shutting down.

Hello,

 

you could try something of these tips:

http://www.aumha.org/win5/a/shtdwnxp.php

 

Greetings,

P. Di Stolfo

 

"Dwag" <Dwag@discussions.microsoft.com> schrieb im Newsbeitrag news:15E3B1EA-B481-4FEA-A32D-9E2B6E7BD250@microsoft.com...

> When clicking on turn off computer the results are the hourglass comes on

> and stays on. Computer will not shutdown. Help would be appreciated.