My Windows XP Home Edition is stuck in Safe Mode. I was running a Norton

Virus Scan, and following directions on the Norton Web Site, I entered Safe

Mode by clicking SafeBoot option on System Configuration Utility and by

temporarly stopping System Restore.

 

After running the virus scan, I tried Run > Start > msconfig, and nothing

happens (hourglass appears for about five seconds and then disappears). I

tried Run > Start > c:\windows\PCHealth\HelpCtr\Binaries\msconfig.exe, and

nothing happens. When I click on the icon for msconfig.exe to "Run as" I

get the error message, "A device attached to the system is not functioning."

 

I tried to locate boot.ini file and modify it according to instructions I

found on the web, but Search function in Safe Mode can't seem to locate it,

only "backup" versions. When I reboot using F5, if I select Normal reboot,

machine starts in Safe Mode; even selecting safe boot with Command.com gives

me the SafeBoot with modifed windows. (So I have what may seem to be multiple

malfunctions).

 

I'm looking for a way around and a way to get back to normal bootup, after

which time I promise to never again Safe Boot except by using the F5 method.

 

I even tried a freeware program called BootSafe to bypass MSCONFIG but get

the same error message as when I try to run MSCONFIG while in Safe Mode, "A

device attached to the system is not functioning".

 

I am in sort of a fix since system restore is immobilized and I can't

restore to a working version.

 

I hope someone has some ideas because I am out of ideas (short of Recovery

Console which seems drastic).

--

Thanks, DD

How to start the System Restore tool at a command prompt in Windows XP

http://support.microsoft.com/kb/304449/

 

--

 

Brian A. Sesko { MS MVP_Shell/User }

Conflicts start where information lacks.

http://basconotw.mvps.org/

 

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm

How to ask a question: http://support.microsoft.com/kb/555375

 

 

"Dr_Doc" <DrDoc@discussions.microsoft.com> wrote in message

news:20F7A39D-B16C-4CCF-A465-8F717C796437@microsoft.com...

> My Windows XP Home Edition is stuck in Safe Mode. I was running a Norton

> Virus Scan, and following directions on the Norton Web Site, I entered Safe

> Mode by clicking SafeBoot option on System Configuration Utility and by

> temporarly stopping System Restore.

>

> After running the virus scan, I tried Run > Start > msconfig, and nothing

> happens (hourglass appears for about five seconds and then disappears). I

> tried Run > Start > c:\windows\PCHealth\HelpCtr\Binaries\msconfig.exe, and

> nothing happens. When I click on the icon for msconfig.exe to "Run as" I

> get the error message, "A device attached to the system is not functioning."

>

> I tried to locate boot.ini file and modify it according to instructions I

> found on the web, but Search function in Safe Mode can't seem to locate it,

> only "backup" versions. When I reboot using F5, if I select Normal reboot,

> machine starts in Safe Mode; even selecting safe boot with Command.com gives

> me the SafeBoot with modifed windows. (So I have what may seem to be multiple

> malfunctions).

>

> I'm looking for a way around and a way to get back to normal bootup, after

> which time I promise to never again Safe Boot except by using the F5 method.

>

> I even tried a freeware program called BootSafe to bypass MSCONFIG but get

> the same error message as when I try to run MSCONFIG while in Safe Mode, "A

> device attached to the system is not functioning".

>

> I am in sort of a fix since system restore is immobilized and I can't

> restore to a working version.

>

> I hope someone has some ideas because I am out of ideas (short of Recovery

> Console which seems drastic).

> --

> Thanks, DD