G'day Rick,

Here I was yesterday thinking the I, "Robinson Crusoe" was alone with this

problem. I just purchased a "Hi-Speed USB 2.0 Flash Drive" from New Egg,

which on the "blurb" card in the packaging states "Fully Compatible with USB

1.1 and Hi-Speed USB 2.0"

Even if my computer only had USB 1.1 controllers, it should work? Right?

Wrong!!!

Same Schmidt... Different Day!!!

The reason I purchased this "Thumb Drive" was so I could carry big gobs of

files (mainly photos) in my pocket as I traveled and be able to stuff my

'drive' into someone else's USB port and show them my photo collection etc.

Chee!

Have you or anyone else come up with some kind of answer to this problem and

also, will I constantly have this issue with every other computer I stick my

"Thumb" into? Have I purchased a 'high-priced' lure for my next bass fishing

trip or what?

Can you Rick, or anyone else email me if you have a fix?

Vernon

 

 

"rickbrem" wrote:

> Using XP. When I try to install a USB 2.0 Flash Drive I get an error message

> telling me that I need a hi-speed controller. Can anyone tell me what this

> means, how I do it? (Before I updated from ME to XP, this flash drive

> worked!)

> Many thanks.

> --

> Richard Gruen

"Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

news:57E2F626-B079-4473-9DBF-501DD75EA771@microsoft.com...

> G'day Rick,

> Here I was yesterday thinking the I, "Robinson Crusoe" was alone with this

> problem. I just purchased a "Hi-Speed USB 2.0 Flash Drive" from New Egg,

> which on the "blurb" card in the packaging states "Fully Compatible with

> USB

> 1.1 and Hi-Speed USB 2.0"

> Even if my computer only had USB 1.1 controllers, it should work? Right?

> Wrong!!!

> Same Schmidt... Different Day!!!

> The reason I purchased this "Thumb Drive" was so I could carry big gobs of

> files (mainly photos) in my pocket as I traveled and be able to stuff my

> 'drive' into someone else's USB port and show them my photo collection

> etc.

> Chee!

> Have you or anyone else come up with some kind of answer to this problem

> and

> also, will I constantly have this issue with every other computer I stick

> my

> "Thumb" into? Have I purchased a 'high-priced' lure for my next bass

> fishing

> trip or what?

> Can you Rick, or anyone else email me if you have a fix?

> Vernon

>

>

> "rickbrem" wrote:

>

>> Using XP. When I try to install a USB 2.0 Flash Drive I get an error

>> message

>> telling me that I need a hi-speed controller. Can anyone tell me what

>> this

>> means, how I do it? (Before I updated from ME to XP, this flash drive

>> worked!)

>> Many thanks.

>> --

>> Richard Gruen

 

 

Vernon:

I don't think this refers to the precise problem you're raising but take a

look at this anyway...

http://support.microsoft.com/default.aspx?scid=kb;en-us;835967

 

So what *is* your precise problem? You insert the flash drive into one of

your USB ports and nothing? The system doesn't recognize its existence? Not

listed in Windows Explorer? No "Safely Remove Hardware" icon in the

notification area of your Desktop?

 

Have other USB devices that you use work? A USB printer? Camera? Whatever?

 

Assuming you have more than one USB port on your computer, the same problem

regardless of whether the device is plugged into another USB port?

 

Have you tried the device in another computer? Think it might be just a

simple matter of a defective device?

 

Some of these flash drives have a tiny switch on the device (barely

recognizable) that, in effect, "turns off" the device. Can you check that?

 

When you access Device Manager, any clue in the USB controllers section?

Anna

G'day Anna,

When I first plug my Flash Drive into the USB port, I get a balloon by the

'task tray' indicating "This Device can perform faster" (click here).

Upon clicking that balloon, I get a 'tree' of USB controller and ports

(similar to what you see in Device Mgr). My USB Mass Storage Device is

highlighted, and above that list is a comment: "There are no HI-SPEED USB

host controllers on this computer." and below the list is the

'recommendation' that indicates "I must add a HI_SPEED USB host controller to

this computer to obtain Maximum performance."

My question is How do I add such a controller?

I checked in Device Mgr and the "USB Mass Storage Device" has a yellow (!)

over the USB icon at left. Upon 'right clicking' and choosing "Properties" I

see in the 'General tab' under Device status the comment "This device cannot

start (Code 10), which to a layman computer user such as I doesn't help much.

I know my way round a computer fairly (small 'f') well, but as for adding a

HI-SPEED USB Host Controller, I don't know.

Can you help here Anna? I'd be grateful.

 

 

 

--

Vernon

 

 

"Anna" wrote:

>

> "Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

> news:57E2F626-B079-4473-9DBF-501DD75EA771@microsoft.com...

> > G'day Rick,

> > Here I was yesterday thinking the I, "Robinson Crusoe" was alone with this

> > problem. I just purchased a "Hi-Speed USB 2.0 Flash Drive" from New Egg,

> > which on the "blurb" card in the packaging states "Fully Compatible with

> > USB

> > 1.1 and Hi-Speed USB 2.0"

> > Even if my computer only had USB 1.1 controllers, it should work? Right?

> > Wrong!!!

> > Same Schmidt... Different Day!!!

> > The reason I purchased this "Thumb Drive" was so I could carry big gobs of

> > files (mainly photos) in my pocket as I traveled and be able to stuff my

> > 'drive' into someone else's USB port and show them my photo collection

> > etc.

> > Chee!

> > Have you or anyone else come up with some kind of answer to this problem

> > and

> > also, will I constantly have this issue with every other computer I stick

> > my

> > "Thumb" into? Have I purchased a 'high-priced' lure for my next bass

> > fishing

> > trip or what?

> > Can you Rick, or anyone else email me if you have a fix?

> > Vernon

> >

> >

> > "rickbrem" wrote:

> >

> >> Using XP. When I try to install a USB 2.0 Flash Drive I get an error

> >> message

> >> telling me that I need a hi-speed controller. Can anyone tell me what

> >> this

> >> means, how I do it? (Before I updated from ME to XP, this flash drive

> >> worked!)

> >> Many thanks.

> >> --

> >> Richard Gruen

>

>

> Vernon:

> I don't think this refers to the precise problem you're raising but take a

> look at this anyway...

> http://support.microsoft.com/default.aspx?scid=kb;en-us;835967

>

> So what *is* your precise problem? You insert the flash drive into one of

> your USB ports and nothing? The system doesn't recognize its existence? Not

> listed in Windows Explorer? No "Safely Remove Hardware" icon in the

> notification area of your Desktop?

>

> Have other USB devices that you use work? A USB printer? Camera? Whatever?

>

> Assuming you have more than one USB port on your computer, the same problem

> regardless of whether the device is plugged into another USB port?

>

> Have you tried the device in another computer? Think it might be just a

> simple matter of a defective device?

>

> Some of these flash drives have a tiny switch on the device (barely

> recognizable) that, in effect, "turns off" the device. Can you check that?

>

> When you access Device Manager, any clue in the USB controllers section?

> Anna

>

>

>

Anna,

I neglected to mention that I also have a "SimpleTech" 256Mb Flash Drive and

a "Sony" 128Mb "Micro Vault" Flash Drive and they both work where this

"Newegg" 8Gb Flash Drive doesn't.

This PC is a AMD 1Gb (about 4 yrs old). I also have a new Dimension E521 (XP

Pro) Dual Core AMD and it 'kinda' works in it.

In addition, I have a Dell Latitude (Pentium III) and have similar problems.

My Computer on both the Latitude and the AMD 1Gb don't indicate any

existance of the "Removable Drive" device.

On my Dell Dimension E521 'Dual Core AMD 64) it works as it should. The

"Thumb Drive" shows as "Thumb Drive E:\Removable Disk" within 'My Computer'

Cheers again.

Vernon

 

 

"Anna" wrote:

>

> "Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

> news:57E2F626-B079-4473-9DBF-501DD75EA771@microsoft.com...

> > G'day Rick,

> > Here I was yesterday thinking the I, "Robinson Crusoe" was alone with this

> > problem. I just purchased a "Hi-Speed USB 2.0 Flash Drive" from New Egg,

> > which on the "blurb" card in the packaging states "Fully Compatible with

> > USB

> > 1.1 and Hi-Speed USB 2.0"

> > Even if my computer only had USB 1.1 controllers, it should work? Right?

> > Wrong!!!

> > Same Schmidt... Different Day!!!

> > The reason I purchased this "Thumb Drive" was so I could carry big gobs of

> > files (mainly photos) in my pocket as I traveled and be able to stuff my

> > 'drive' into someone else's USB port and show them my photo collection

> > etc.

> > Chee!

> > Have you or anyone else come up with some kind of answer to this problem

> > and

> > also, will I constantly have this issue with every other computer I stick

> > my

> > "Thumb" into? Have I purchased a 'high-priced' lure for my next bass

> > fishing

> > trip or what?

> > Can you Rick, or anyone else email me if you have a fix?

> > Vernon

> >

> >

> > "rickbrem" wrote:

> >

> >> Using XP. When I try to install a USB 2.0 Flash Drive I get an error

> >> message

> >> telling me that I need a hi-speed controller. Can anyone tell me what

> >> this

> >> means, how I do it? (Before I updated from ME to XP, this flash drive

> >> worked!)

> >> Many thanks.

> >> --

> >> Richard Gruen

>

>

> Vernon:

> I don't think this refers to the precise problem you're raising but take a

> look at this anyway...

> http://support.microsoft.com/default.aspx?scid=kb;en-us;835967

>

> So what *is* your precise problem? You insert the flash drive into one of

> your USB ports and nothing? The system doesn't recognize its existence? Not

> listed in Windows Explorer? No "Safely Remove Hardware" icon in the

> notification area of your Desktop?

>

> Have other USB devices that you use work? A USB printer? Camera? Whatever?

>

> Assuming you have more than one USB port on your computer, the same problem

> regardless of whether the device is plugged into another USB port?

>

> Have you tried the device in another computer? Think it might be just a

> simple matter of a defective device?

>

> Some of these flash drives have a tiny switch on the device (barely

> recognizable) that, in effect, "turns off" the device. Can you check that?

>

> When you access Device Manager, any clue in the USB controllers section?

> Anna

>

>

>

Vernon:

The following won't be of much help to you but let me get it out of the

way...

 

These USB non-recognition problems, especially as they impact on flash

drives and USB external HDDs have been vexing all of us for some time now.

We've become increasingly convinced that the relatively large number of

problems in this area involving the non-recognition of these USB devices

that we've all been experiencing for years now is an indication that there

is something seriously flawed with respect to either the USB 2.0

specifications, possibly involving quality control issues affecting the

manufacturer of these USB devices as well as supporting components such as

motherboards and other USB-related components. Then too, we've become

increasingly suspicious of the XP OS as it relates to its recognition of and

interaction with these USB 2.0 devices.

 

We have encountered far too many unexplained problems affecting

detection/recognition of these devices and their erratic functioning not to

believe that something is seriously amiss in this area.

 

We continually encounter situations where a USB 2.0 device - generally

involving a flash drive or USB external hard drive, will work perfectly fine

in one machine and not in another. And, in far too many cases, we're unable

to determine why this is so since we're unable to detect any

hardware/software problem in the balking machine that would cause this

non-recognition effect.

 

We've put together a more-or-less checklist for troubleshooting these rather

common USB non-recognition problems that (hopefully) may be of some value to

users encountering these non-recognition types of problems as they affect

USB devices. I realize most of these will not be relevant to your situation

since some of these items refer to USB external hard drives but let me list

them anyway for others who may be experiencing more-or-less similar

problems.

 

1. Access Disk Management and see if the USB device is listed. If so, and

there's no drive letter assigned, see if you can assign a drive letter to

the device.

2. If the USB device is listed in Disk Management with an assigned drive

letter, right-click on its listing and select Explore from the submenu.

Hopefully, Windows Explorer will open and the device will be listed.

3. Connect the USB device *directly* to a USB port on the computer, not via

a USB hub. Try different USB ports should your computer have multiple ports.

4. Avoid using a USB extension cable.

5. Try connecting a USB device (that does not contain an auxiliary power

supply) to a USB port both before and after the boot operation.

6. Where a USB (or Firewire) external HDD is involved, access Device

Manager, highlight the Disk drives listing and click on the Action menu item

and then the "Scan for hardware changes" sub-menu item. Do the same in Disk

Management > Action > Rescan disks.

7. Try alternate powering on/off methods. If the USB device contains its own

power supply, try booting up with its power on, then try powering on only

*after* the system has booted to a Desktop.

8. Try a different USB cable.

9. In the USB controllers section of Device Manager, uninstall all the USB

controllers listed and reboot.

10. If the device in question is not a commercial USB external HDD but

rather one in which you installed a HDD in a USB enclosure, jumper the HDD

as Master (or Single if the HDD is a Western Digital disk). A number of

users have reported that jumper configuration corrected their

non-recognition problem. In my own experience it didn't seem to matter how a

USB external HDD was jumpered. But it may be worth a try.

11. If the device in question is a USB external HDD, first check out the HDD

with the hard drive manufacturer's diagnostic utility. If it checks out OK,

and you can remove the HDD from its enclosure (without voiding any

applicable warranty), do so and install the HDD as an internal HDD to

determine if there are problems with the drive.

12. If the USB device is connected to a USB 2.0 PCI card, try changing the

PCI slot to which it's currently connected to another one.

13. Access the website of the manufacturer of the USB device to determine if

there's any firmware update or info re the problem you're experiencing or

there's any possibility that the USB enclosure itself might be defective.

14. Determine from the manufacturer of your motherboard whether there's a

BIOS upgrade affecting USB device recognition.

 

P.S.

A number of posters have reported they've found useful information re

troubleshooting USB devices on this

site...http://www.uwe-sieber.de/usbtrouble_e.html

 

In your situation, assuming the problem can't be resolved in the near

future, since the device in question is one you recently purchased from

newegg, whether it would be best to simply RMA it back to them as a

defective device. But if you *are* able to resolve the problem and get the

device consistently functioning, please keep us informed on how you

accomplished it.

Anna

 

 

 

"Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

news:CCE5B723-BA52-4F8F-AFBB-A3076B9A7BE7@microsoft.com...

> Anna,

> I neglected to mention that I also have a "SimpleTech" 256Mb Flash Drive

> and

> a "Sony" 128Mb "Micro Vault" Flash Drive and they both work where this

> "Newegg" 8Gb Flash Drive doesn't.

> This PC is a AMD 1Gb (about 4 yrs old). I also have a new Dimension E521

> (XP

> Pro) Dual Core AMD and it 'kinda' works in it.

> In addition, I have a Dell Latitude (Pentium III) and have similar

> problems.

> My Computer on both the Latitude and the AMD 1Gb don't indicate any

> existance of the "Removable Drive" device.

> On my Dell Dimension E521 'Dual Core AMD 64) it works as it should. The

> "Thumb Drive" shows as "Thumb Drive E:\Removable Disk" within 'My

> Computer'

> Cheers again.

> Vernon

>

>

> "Anna" wrote:

>

>>

>> "Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

>> news:57E2F626-B079-4473-9DBF-501DD75EA771@microsoft.com...

>> > G'day Rick,

>> > Here I was yesterday thinking the I, "Robinson Crusoe" was alone with

>> > this

>> > problem. I just purchased a "Hi-Speed USB 2.0 Flash Drive" from New

>> > Egg,

>> > which on the "blurb" card in the packaging states "Fully Compatible

>> > with

>> > USB

>> > 1.1 and Hi-Speed USB 2.0"

>> > Even if my computer only had USB 1.1 controllers, it should work?

>> > Right?

>> > Wrong!!!

>> > Same Schmidt... Different Day!!!

>> > The reason I purchased this "Thumb Drive" was so I could carry big gobs

>> > of

>> > files (mainly photos) in my pocket as I traveled and be able to stuff

>> > my

>> > 'drive' into someone else's USB port and show them my photo collection

>> > etc.

>> > Chee!

>> > Have you or anyone else come up with some kind of answer to this

>> > problem

>> > and

>> > also, will I constantly have this issue with every other computer I

>> > stick

>> > my

>> > "Thumb" into? Have I purchased a 'high-priced' lure for my next bass

>> > fishing

>> > trip or what?

>> > Can you Rick, or anyone else email me if you have a fix?

>> > Vernon

>> >

>> >

>> > "rickbrem" wrote:

>> >

>> >> Using XP. When I try to install a USB 2.0 Flash Drive I get an error

>> >> message

>> >> telling me that I need a hi-speed controller. Can anyone tell me what

>> >> this

>> >> means, how I do it? (Before I updated from ME to XP, this flash drive

>> >> worked!)

>> >> Many thanks.

>> >> --

>> >> Richard Gruen

>>

>>

>> Vernon:

>> I don't think this refers to the precise problem you're raising but take

>> a

>> look at this anyway...

>> http://support.microsoft.com/default.aspx?scid=kb;en-us;835967

>>

>> So what *is* your precise problem? You insert the flash drive into one of

>> your USB ports and nothing? The system doesn't recognize its existence?

>> Not

>> listed in Windows Explorer? No "Safely Remove Hardware" icon in the

>> notification area of your Desktop?

>>

>> Have other USB devices that you use work? A USB printer? Camera?

>> Whatever?

>>

>> Assuming you have more than one USB port on your computer, the same

>> problem

>> regardless of whether the device is plugged into another USB port?

>>

>> Have you tried the device in another computer? Think it might be just a

>> simple matter of a defective device?

>>

>> Some of these flash drives have a tiny switch on the device (barely

>> recognizable) that, in effect, "turns off" the device. Can you check

>> that?

>>

>> When you access Device Manager, any clue in the USB controllers section?

>> Anna

>>

>>

>>

Anna wrote:

> Vernon:

> The following won't be of much help to you but let me get it out of the

> way...

>

much good advice snipped for brevity....

 

Another couple of points I've noted:

 

1. Some of the 'case front' USB ports will not handle devices which need

power from the USB port. If that 8 GB unit is a mini-hard drive, that

could be a factor.

 

2. I've run into other front ports that had insufficient shielding in

the wiring to the motherboard, that reduced the 2.0 capability to 1.1 speed.

Very helpful Anna,

 

That's a "keeper".

 

--

HTH,

Curt

 

Windows Support Center

http://www.aumha.org

Practically Nerded,...

http://dundats.mvps.org/Index.htm

 

"Anna" <myname@myisp.net> wrote in message

news:ODWvToyuHHA.2360@TK2MSFTNGP06.phx.gbl...

| Vernon:

| The following won't be of much help to you but let me get it out of the

| way...

|

| These USB non-recognition problems, especially as they impact on flash

| drives and USB external HDDs have been vexing all of us for some time now.

| We've become increasingly convinced that the relatively large number of

| problems in this area involving the non-recognition of these USB devices

| that we've all been experiencing for years now is an indication that there

| is something seriously flawed with respect to either the USB 2.0

| specifications, possibly involving quality control issues affecting the

| manufacturer of these USB devices as well as supporting components such as

| motherboards and other USB-related components. Then too, we've become

| increasingly suspicious of the XP OS as it relates to its recognition of

and

| interaction with these USB 2.0 devices.

|

| We have encountered far too many unexplained problems affecting

| detection/recognition of these devices and their erratic functioning not

to

| believe that something is seriously amiss in this area.

|

| We continually encounter situations where a USB 2.0 device - generally

| involving a flash drive or USB external hard drive, will work perfectly

fine

| in one machine and not in another. And, in far too many cases, we're

unable

| to determine why this is so since we're unable to detect any

| hardware/software problem in the balking machine that would cause this

| non-recognition effect.

|

| We've put together a more-or-less checklist for troubleshooting these

rather

| common USB non-recognition problems that (hopefully) may be of some value

to

| users encountering these non-recognition types of problems as they affect

| USB devices. I realize most of these will not be relevant to your

situation

| since some of these items refer to USB external hard drives but let me

list

| them anyway for others who may be experiencing more-or-less similar

| problems.

|

| 1. Access Disk Management and see if the USB device is listed. If so, and

| there's no drive letter assigned, see if you can assign a drive letter to

| the device.

| 2. If the USB device is listed in Disk Management with an assigned drive

| letter, right-click on its listing and select Explore from the submenu.

| Hopefully, Windows Explorer will open and the device will be listed.

| 3. Connect the USB device *directly* to a USB port on the computer, not

via

| a USB hub. Try different USB ports should your computer have multiple

ports.

| 4. Avoid using a USB extension cable.

| 5. Try connecting a USB device (that does not contain an auxiliary power

| supply) to a USB port both before and after the boot operation.

| 6. Where a USB (or Firewire) external HDD is involved, access Device

| Manager, highlight the Disk drives listing and click on the Action menu

item

| and then the "Scan for hardware changes" sub-menu item. Do the same in

Disk

| Management > Action > Rescan disks.

| 7. Try alternate powering on/off methods. If the USB device contains its

own

| power supply, try booting up with its power on, then try powering on only

| *after* the system has booted to a Desktop.

| 8. Try a different USB cable.

| 9. In the USB controllers section of Device Manager, uninstall all the USB

| controllers listed and reboot.

| 10. If the device in question is not a commercial USB external HDD but

| rather one in which you installed a HDD in a USB enclosure, jumper the HDD

| as Master (or Single if the HDD is a Western Digital disk). A number of

| users have reported that jumper configuration corrected their

| non-recognition problem. In my own experience it didn't seem to matter how

a

| USB external HDD was jumpered. But it may be worth a try.

| 11. If the device in question is a USB external HDD, first check out the

HDD

| with the hard drive manufacturer's diagnostic utility. If it checks out

OK,

| and you can remove the HDD from its enclosure (without voiding any

| applicable warranty), do so and install the HDD as an internal HDD to

| determine if there are problems with the drive.

| 12. If the USB device is connected to a USB 2.0 PCI card, try changing the

| PCI slot to which it's currently connected to another one.

| 13. Access the website of the manufacturer of the USB device to determine

if

| there's any firmware update or info re the problem you're experiencing or

| there's any possibility that the USB enclosure itself might be defective.

| 14. Determine from the manufacturer of your motherboard whether there's a

| BIOS upgrade affecting USB device recognition.

|

| P.S.

| A number of posters have reported they've found useful information re

| troubleshooting USB devices on this

| site...http://www.uwe-sieber.de/usbtrouble_e.html

|

| In your situation, assuming the problem can't be resolved in the near

| future, since the device in question is one you recently purchased from

| newegg, whether it would be best to simply RMA it back to them as a

| defective device. But if you *are* able to resolve the problem and get the

| device consistently functioning, please keep us informed on how you

| accomplished it.

| Anna

|

|

|

| "Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

| news:CCE5B723-BA52-4F8F-AFBB-A3076B9A7BE7@microsoft.com...

| > Anna,

| > I neglected to mention that I also have a "SimpleTech" 256Mb Flash Drive

| > and

| > a "Sony" 128Mb "Micro Vault" Flash Drive and they both work where this

| > "Newegg" 8Gb Flash Drive doesn't.

| > This PC is a AMD 1Gb (about 4 yrs old). I also have a new Dimension E521

| > (XP

| > Pro) Dual Core AMD and it 'kinda' works in it.

| > In addition, I have a Dell Latitude (Pentium III) and have similar

| > problems.

| > My Computer on both the Latitude and the AMD 1Gb don't indicate any

| > existance of the "Removable Drive" device.

| > On my Dell Dimension E521 'Dual Core AMD 64) it works as it should. The

| > "Thumb Drive" shows as "Thumb Drive E:\Removable Disk" within 'My

| > Computer'

| > Cheers again.

| > Vernon

| >

| >

| > "Anna" wrote:

| >

| >>

| >> "Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

| >> news:57E2F626-B079-4473-9DBF-501DD75EA771@microsoft.com...

| >> > G'day Rick,

| >> > Here I was yesterday thinking the I, "Robinson Crusoe" was alone with

| >> > this

| >> > problem. I just purchased a "Hi-Speed USB 2.0 Flash Drive" from New

| >> > Egg,

| >> > which on the "blurb" card in the packaging states "Fully Compatible

| >> > with

| >> > USB

| >> > 1.1 and Hi-Speed USB 2.0"

| >> > Even if my computer only had USB 1.1 controllers, it should work?

| >> > Right?

| >> > Wrong!!!

| >> > Same Schmidt... Different Day!!!

| >> > The reason I purchased this "Thumb Drive" was so I could carry big

gobs

| >> > of

| >> > files (mainly photos) in my pocket as I traveled and be able to stuff

| >> > my

| >> > 'drive' into someone else's USB port and show them my photo

collection

| >> > etc.

| >> > Chee!

| >> > Have you or anyone else come up with some kind of answer to this

| >> > problem

| >> > and

| >> > also, will I constantly have this issue with every other computer I

| >> > stick

| >> > my

| >> > "Thumb" into? Have I purchased a 'high-priced' lure for my next bass

| >> > fishing

| >> > trip or what?

| >> > Can you Rick, or anyone else email me if you have a fix?

| >> > Vernon

| >> >

| >> >

| >> > "rickbrem" wrote:

| >> >

| >> >> Using XP. When I try to install a USB 2.0 Flash Drive I get an

error

| >> >> message

| >> >> telling me that I need a hi-speed controller. Can anyone tell me

what

| >> >> this

| >> >> means, how I do it? (Before I updated from ME to XP, this flash

drive

| >> >> worked!)

| >> >> Many thanks.

| >> >> --

| >> >> Richard Gruen

| >>

| >>

| >> Vernon:

| >> I don't think this refers to the precise problem you're raising but

take

| >> a

| >> look at this anyway...

| >> http://support.microsoft.com/default.aspx?scid=kb;en-us;835967

| >>

| >> So what *is* your precise problem? You insert the flash drive into one

of

| >> your USB ports and nothing? The system doesn't recognize its existence?

| >> Not

| >> listed in Windows Explorer? No "Safely Remove Hardware" icon in the

| >> notification area of your Desktop?

| >>

| >> Have other USB devices that you use work? A USB printer? Camera?

| >> Whatever?

| >>

| >> Assuming you have more than one USB port on your computer, the same

| >> problem

| >> regardless of whether the device is plugged into another USB port?

| >>

| >> Have you tried the device in another computer? Think it might be just a

| >> simple matter of a defective device?

| >>

| >> Some of these flash drives have a tiny switch on the device (barely

| >> recognizable) that, in effect, "turns off" the device. Can you check

| >> that?

| >>

| >> When you access Device Manager, any clue in the USB controllers

section?

| >> Anna

| >>

| >>

| >>

|

|

I have seen the 'this device can perform faster' message, I just cancel it

and the drive works fine, just at the USB 1 speed.

Unless you want to physically add a USB2 compatible port, you can usually

use the device, it just isn't as fast as it could be.

If the device is drawing too much power, you can try plugging it into a rear

port or (in some cases) a POWERED USB hub.

 

--

A Professional Amateur...If anyone knew it all, none of would be here!

CarGodZeroOne@hotmail.com

Change Alpha to Numeric to reply

"Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

news:FB5C0484-09BE-402A-9DE2-6466082CF3A0@microsoft.com...

> G'day Anna,

> When I first plug my Flash Drive into the USB port, I get a balloon by the

> 'task tray' indicating "This Device can perform faster" (click here).

> Upon clicking that balloon, I get a 'tree' of USB controller and ports

> (similar to what you see in Device Mgr). My USB Mass Storage Device is

> highlighted, and above that list is a comment: "There are no HI-SPEED USB

> host controllers on this computer." and below the list is the

> 'recommendation' that indicates "I must add a HI_SPEED USB host controller

> to

> this computer to obtain Maximum performance."

> My question is How do I add such a controller?

> I checked in Device Mgr and the "USB Mass Storage Device" has a yellow (!)

> over the USB icon at left. Upon 'right clicking' and choosing "Properties"

> I

> see in the 'General tab' under Device status the comment "This device

> cannot

> start (Code 10), which to a layman computer user such as I doesn't help

> much.

> I know my way round a computer fairly (small 'f') well, but as for adding

> a

> HI-SPEED USB Host Controller, I don't know.

> Can you help here Anna? I'd be grateful.

>

>

>

> --

> Vernon

>

>

> "Anna" wrote:

>

>>

>> "Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

>> news:57E2F626-B079-4473-9DBF-501DD75EA771@microsoft.com...

>> > G'day Rick,

>> > Here I was yesterday thinking the I, "Robinson Crusoe" was alone with

>> > this

>> > problem. I just purchased a "Hi-Speed USB 2.0 Flash Drive" from New

>> > Egg,

>> > which on the "blurb" card in the packaging states "Fully Compatible

>> > with

>> > USB

>> > 1.1 and Hi-Speed USB 2.0"

>> > Even if my computer only had USB 1.1 controllers, it should work?

>> > Right?

>> > Wrong!!!

>> > Same Schmidt... Different Day!!!

>> > The reason I purchased this "Thumb Drive" was so I could carry big gobs

>> > of

>> > files (mainly photos) in my pocket as I traveled and be able to stuff

>> > my

>> > 'drive' into someone else's USB port and show them my photo collection

>> > etc.

>> > Chee!

>> > Have you or anyone else come up with some kind of answer to this

>> > problem

>> > and

>> > also, will I constantly have this issue with every other computer I

>> > stick

>> > my

>> > "Thumb" into? Have I purchased a 'high-priced' lure for my next bass

>> > fishing

>> > trip or what?

>> > Can you Rick, or anyone else email me if you have a fix?

>> > Vernon

>> >

>> >

>> > "rickbrem" wrote:

>> >

>> >> Using XP. When I try to install a USB 2.0 Flash Drive I get an error

>> >> message

>> >> telling me that I need a hi-speed controller. Can anyone tell me what

>> >> this

>> >> means, how I do it? (Before I updated from ME to XP, this flash drive

>> >> worked!)

>> >> Many thanks.

>> >> --

>> >> Richard Gruen

>>

>>

>> Vernon:

>> I don't think this refers to the precise problem you're raising but take

>> a

>> look at this anyway...

>> http://support.microsoft.com/default.aspx?scid=kb;en-us;835967

>>

>> So what *is* your precise problem? You insert the flash drive into one of

>> your USB ports and nothing? The system doesn't recognize its existence?

>> Not

>> listed in Windows Explorer? No "Safely Remove Hardware" icon in the

>> notification area of your Desktop?

>>

>> Have other USB devices that you use work? A USB printer? Camera?

>> Whatever?

>>

>> Assuming you have more than one USB port on your computer, the same

>> problem

>> regardless of whether the device is plugged into another USB port?

>>

>> Have you tried the device in another computer? Think it might be just a

>> simple matter of a defective device?

>>

>> Some of these flash drives have a tiny switch on the device (barely

>> recognizable) that, in effect, "turns off" the device. Can you check

>> that?

>>

>> When you access Device Manager, any clue in the USB controllers section?

>> Anna

>>

>>

>>

"NotMe" <cargodZeroOne@hotmail.com> wrote in message

news:ezSvaScvHHA.1204@TK2MSFTNGP03.phx.gbl...

>I have seen the 'this device can perform faster' message, I just cancel it

>and the drive works fine, just at the USB 1 speed.

> Unless you want to physically add a USB2 compatible port, you can usually

> use the device, it just isn't as fast as it could be.

> If the device is drawing too much power, you can try plugging it into a

> rear port or (in some cases) a POWERED USB hub.

>

> --

> A Professional Amateur...If anyone knew it all, none of would be here!

> CarGodZeroOne@hotmail.com

> Change Alpha to Numeric to reply

> "Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

> news:FB5C0484-09BE-402A-9DE2-6466082CF3A0@microsoft.com...

>> G'day Anna,

>> When I first plug my Flash Drive into the USB port, I get a balloon by

>> the

>> 'task tray' indicating "This Device can perform faster" (click here).

>> Upon clicking that balloon, I get a 'tree' of USB controller and ports

>> (similar to what you see in Device Mgr). My USB Mass Storage Device is

>> highlighted, and above that list is a comment: "There are no HI-SPEED USB

>> host controllers on this computer." and below the list is the

>> 'recommendation' that indicates "I must add a HI_SPEED USB host

>> controller to

>> this computer to obtain Maximum performance."

>> My question is How do I add such a controller?

>> I checked in Device Mgr and the "USB Mass Storage Device" has a yellow

>> (!)

>> over the USB icon at left. Upon 'right clicking' and choosing

>> "Properties" I

>> see in the 'General tab' under Device status the comment "This device

>> cannot

>> start (Code 10), which to a layman computer user such as I doesn't help

>> much.

>> I know my way round a computer fairly (small 'f') well, but as for adding

>> a

>> HI-SPEED USB Host Controller, I don't know.

>> Can you help here Anna? I'd be grateful.

>>

>>

>>

>> --

>> Vernon

>>

>>

>> "Anna" wrote:

>>

>>>

>>> "Vernon GT" <VernonGT@discussions.microsoft.com> wrote in message

>>> news:57E2F626-B079-4473-9DBF-501DD75EA771@microsoft.com...

>>> > G'day Rick,

>>> > Here I was yesterday thinking the I, "Robinson Crusoe" was alone with

>>> > this

>>> > problem. I just purchased a "Hi-Speed USB 2.0 Flash Drive" from New

>>> > Egg,

>>> > which on the "blurb" card in the packaging states "Fully Compatible

>>> > with

>>> > USB

>>> > 1.1 and Hi-Speed USB 2.0"

>>> > Even if my computer only had USB 1.1 controllers, it should work?

>>> > Right?

>>> > Wrong!!!

>>> > Same Schmidt... Different Day!!!

>>> > The reason I purchased this "Thumb Drive" was so I could carry big

>>> > gobs of

>>> > files (mainly photos) in my pocket as I traveled and be able to stuff

>>> > my

>>> > 'drive' into someone else's USB port and show them my photo collection

>>> > etc.

>>> > Chee!

>>> > Have you or anyone else come up with some kind of answer to this

>>> > problem

>>> > and

>>> > also, will I constantly have this issue with every other computer I

>>> > stick

>>> > my

>>> > "Thumb" into? Have I purchased a 'high-priced' lure for my next bass

>>> > fishing

>>> > trip or what?

>>> > Can you Rick, or anyone else email me if you have a fix?

>>> > Vernon

>>> >

>>> >

>>> > "rickbrem" wrote:

>>> >

>>> >> Using XP. When I try to install a USB 2.0 Flash Drive I get an error

>>> >> message

>>> >> telling me that I need a hi-speed controller. Can anyone tell me

>>> >> what

>>> >> this

>>> >> means, how I do it? (Before I updated from ME to XP, this flash

>>> >> drive

>>> >> worked!)

>>> >> Many thanks.

>>> >> --

>>> >> Richard Gruen

>>>

>>>

>>> Vernon:

>>> I don't think this refers to the precise problem you're raising but take

>>> a

>>> look at this anyway...

>>> http://support.microsoft.com/default.aspx?scid=kb;en-us;835967

>>>

>>> So what *is* your precise problem? You insert the flash drive into one

>>> of

>>> your USB ports and nothing? The system doesn't recognize its existence?

>>> Not

>>> listed in Windows Explorer? No "Safely Remove Hardware" icon in the

>>> notification area of your Desktop?

>>>

>>> Have other USB devices that you use work? A USB printer? Camera?

>>> Whatever?

>>>

>>> Assuming you have more than one USB port on your computer, the same

>>> problem

>>> regardless of whether the device is plugged into another USB port?

>>>

>>> Have you tried the device in another computer? Think it might be just a

>>> simple matter of a defective device?

>>>

>>> Some of these flash drives have a tiny switch on the device (barely

>>> recognizable) that, in effect, "turns off" the device. Can you check

>>> that?

>>>

>>> When you access Device Manager, any clue in the USB controllers section?

>>> Anna

>>>

You might consider adding a USB 2.0 card and then plug the drive into one of

the ports (usually 2) that come with it. Then if you need more ports you can

add a powered USB 2 add-on unit which usually gives you up to 7 additional

ports.

 

Regards,