I have just bought the latest HP compaq notebook and everything works

ok except for the power options. I plugged in the power option hoping

that this would save on battery use, but NO NO - it kept on using the

battery. I have now charged the battery up again, but would like to

know how I can use only AC power when I want to. I have the correct

acaptor but the salesperson told me I should actually disconnet the

battery from the computer (this is a tricky operation believe me)

whenever I wanted to convert to normal AC power.

 

Help please? I am a 70+ female and quite computer literate, but I

simply dont want to have to always use the battery and keep on

recharging it - know what I mean?

 

Thanks out there all.

 

 

The Golfer's Wife

TheGolfersWife wrote:

> I have just bought the latest HP compaq notebook and everything

> works ok except for the power options. I plugged in the power

> option hoping that this would save on battery use, but NO NO - it

> kept on using the battery. I have now charged the battery up

> again, but would like to know how I can use only AC power when I

> want to. I have the correct acaptor but the salesperson told me I

> should actually disconnet the battery from the computer (this is a

> tricky operation believe me) whenever I wanted to convert to normal

> AC power.

>

> Help please? I am a 70+ female and quite computer literate, but I

> simply dont want to have to always use the battery and keep on

> recharging it - know what I mean?

 

You 'just bought' it...

Call them up and make them support it.

 

This sounds like a hardware failure or a user misinterpretation - the only

ones that will be able to help you are the manufacturers of said hardware

and/or someone sitting there with you.

 

--

Shenan Stanley

MS-MVP

--

How To Ask Questions The Smart Way

http://www.catb.org/~esr/faqs/smart-questions.html

TheGolfersWife wrote:

> I have just bought the latest HP compaq notebook and everything works

> ok except for the power options. I plugged in the power option hoping

> that this would save on battery use, but NO NO - it kept on using the

> battery. I have now charged the battery up again, but would like to

> know how I can use only AC power when I want to. I have the correct

> acaptor but the salesperson told me I should actually disconnet the

> battery from the computer (this is a tricky operation believe me)

> whenever I wanted to convert to normal AC power.

>

> Help please? I am a 70+ female and quite computer literate, but I

> simply dont want to have to always use the battery and keep on

> recharging it - know what I mean?

>

> Thanks out there all.

>

>

> The Golfer's Wife

 

Hi Golfer's Wife,

 

In your SysTray should be an icon that looks like an AC

plug. If you don't have one and instead see a battery, then

that means either your power-supply is bad or the power

controller is bad. Either way, it is a hard ware issue and

not your fault. Assuming you bought the computer from a

reputable dealer, you should be able to take it in and show

the technician that you are not getting power from the power

supply.

 

Ciao . . . C.Joseph

 

"A promise is nothing more than an attempt,

to respond to an unreasonable request."

 

http://blog.tlerma.com/

(A Windows professional's view of entering the Linux world)

On Sat, 30 Jun 2007 21:36:58 +1200, TheGolfersWife <> wrote:

> I have just bought the latest HP compaq notebook and everything works

> ok except for the power options. I plugged in the power option hoping

> that this would save on battery use, but NO NO - it kept on using the

> battery. I have now charged the battery up again, but would like to

> know how I can use only AC power when I want to. I have the correct

> acaptor but the salesperson told me I should actually disconnet the

> battery from the computer (this is a tricky operation believe me)

> whenever I wanted to convert to normal AC power.

>

> Help please? I am a 70+ female and quite computer literate, but I

> simply dont want to have to always use the battery and keep on

> recharging it - know what I mean?

 

 

The salesperson is either lying or doesn't know what he's taking

about. Demand to speak with someone who knows something.

 

--

Ken Blake, Microsoft MVP Windows - Shell/User

Please Reply to the Newsgroup

TheGolfersWife wrote:

>

> Help please? I am a 70+ female and quite computer literate, but I

> simply dont want to have to always use the battery and keep on

> recharging it - know what I mean?

 

ps the guys in the store you got it from perhaps took advantage of your

age and gave you a previously owned/returned laptop, thinking you

wouldn't notice the difference.

 

--

http://www.bootdisk.com/

TheGolfersWife wrote:

>

> I have just bought the latest HP compaq notebook and everything works

> ok except for the power options. I plugged in the power option hoping

> that this would save on battery use, but NO NO - it kept on using the

> battery. I have now charged the battery up again, but would like to

 

Sounds like you got a bad laptop. Return it ASAP and get your money

back.

 

--

http://www.bootdisk.com/

Ok helpful people - thanks for responding. I went back to the shop

today with the laptop. There is absolutely nothing wrong with it, but

the instruction handbook is, as I suspected, inaccurate in its

description of AC/battery usage. The sales guy was quite correct in

recommending I detach the battery if I wanted to use AC for an

extended period of time.

 

And yes, it is recommended that the battery be disconnected when the

laptop is able to use AC power for any length of time. This is

because the constant charging in small amounts causes battery failure

over a period of 2-3 years. This may not sound like much, but I then

discovered the battery is not all the difficult to detach.

 

However, I am discovering more and more programs that are not yet

compatible with Windows Vista (which is installed on the laptop) so

that's yet another chapter in the saga I guess!

 

Cheers all and many thanks.

 

 

The Golfer's Wife

TheGolfersWife wrote:

> Ok helpful people - thanks for responding. I went back to the shop

> today with the laptop. There is absolutely nothing wrong with it, but

> the instruction handbook is, as I suspected, inaccurate in its

> description of AC/battery usage. The sales guy was quite correct in

> recommending I detach the battery if I wanted to use AC for an

> extended period of time.

>

> And yes, it is recommended that the battery be disconnected when the

> laptop is able to use AC power for any length of time. This is

> because the constant charging in small amounts causes battery failure

> over a period of 2-3 years. This may not sound like much, but I then

> discovered the battery is not all the difficult to detach.

>

> However, I am discovering more and more programs that are not yet

> compatible with Windows Vista (which is installed on the laptop) so

> that's yet another chapter in the saga I guess!

>

> Cheers all and many thanks.

>

>

> The Golfer's Wife

 

Hi GolferWife,

 

I have been using laptop computers for almost 20 years, and

technicially what the salesman told you is correct, but for

most peoples use, it is irrelevant.

 

If you use your computer on the battery on a regular basis,

you will be luck if you get 2 years out of it. I use my

laptop on battery 3 - 5 times a week, and I think the

longest I have had a battery is about 21 months or so.

 

The other thing that you might want to keep in mind is that

if the AC goes out, you will lose everything. With the

battery installed, if the AC dies, then it switches over to

the battery and you continue on though all the lights are out.

 

Also, if the icon is showing that you are on battery when

the AC is plugged in then the computer is not working

properly. When the AC is plugged in, it should show an AC

plug icon or a battery be charged. NOT a battery in use.

 

Ciao . . . C.Joseph

 

"A promise is nothing more than an attempt,

to respond to an unreasonable request."

 

http://blog.tlerma.com/

(A Windows professional's view of entering the Linux world)