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Guest SteveCC
Guest SteveCC
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Posted

I have a problem I need some help with. When my computer boots,

everything is normal until the desktop appears.

The first display window that appears is: Window Installer - Preparing

to install.

 

Next is Scan - Please wait while Windows configures scan. The feature

you are trying to use is on a CD-ROM on another removable disk that is

not available.

 

Insert scan disk and click OK.

I insert the software disk that was with my printer ( or other software eg.,

Microsoft Picture-It) and the process is

completed.

 

The next time I boot the computer the same problem happens.

 

Thanks for the help and any suggestions for this problem.

Steven Crispin

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    Steve

     

    See if this tool will help

     

    http://support.microsoft.com/kb/290301

    --

    Peter

     

    Please Reply to Newsgroup for the benefit of others

    Requests for assistance by email can not and will not be acknowledged.

     

    "SteveCC" <SteveCC@discussions.microsoft.com> wrote in message news:4D8A6C3F-A479-4DBB-9932-398136D97891@microsoft.com...

    >I have a problem I need some help with. When my computer boots,

    > everything is normal until the desktop appears.

    > The first display window that appears is: Window Installer - Preparing

    > to install.

    >

    > Next is Scan - Please wait while Windows configures scan. The feature

    > you are trying to use is on a CD-ROM on another removable disk that is

    > not available.

    >

    > Insert scan disk and click OK.

    > I insert the software disk that was with my printer ( or other software eg.,

    > Microsoft Picture-It) and the process is

    > completed.

    >

    > The next time I boot the computer the same problem happens.

    >

    > Thanks for the help and any suggestions for this problem.

    > Steven Crispin

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