It seems more than my Old DvD driver was broken.. my new one doesn't want to

instal.. I try using the automatic install feature but It dosn't work. Manual

wont fuction becuase it asks my to contact hard support.. but Microsoft

doesn't have any support fuctions for private. I go into manual configure and

when I select search for installed compont not listed It gives an error about

unable to install tape driver.. My computer says my regs is fine and disabled

my anit-virus durring the install...

 

any Ideas while I wait for HP to send me an email about my non fuctiooning

but brand new dvd drive

This might be a long shot but give it a try. Ignore the MS-KB Heading but follow the fix to the letter. When done see if your DVD shows up for you. Do both Method 1 and 2

 

http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

 

--

Peter

 

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"masrhmellow heart" <masrhmellow heart@discussions.microsoft.com> wrote in message news:3A8B8598-E5F7-4C8B-867D-EF8B2280F402@microsoft.com...

> It seems more than my Old DvD driver was broken.. my new one doesn't want to

> instal.. I try using the automatic install feature but It dosn't work. Manual

> wont fuction becuase it asks my to contact hard support.. but Microsoft

> doesn't have any support fuctions for private. I go into manual configure and

> when I select search for installed compont not listed It gives an error about

> unable to install tape driver.. My computer says my regs is fine and disabled

> my anit-virus durring the install...

>

> any Ideas while I wait for HP to send me an email about my non fuctiooning

> but brand new dvd drive