problems with messenger

Guest, which answer was the most helpful?

If any of these replies answered your question, please take a moment to click the 'Mark as solution' button on the post with the best answer.
Marking posts as the solution will help other community members find answers to their questions quickly. Thank you for your help!

Posted June 30, 200717 yr

Hope somebody can help. I set up my email account, messenger,etc., on my

father in law's pc a few years ago. Neither of us were big users of the

internet or even the pc for that matter but things have since changed. I now

live elsewhere and have become more of a regular user of both. My

father-in-law has started using his pc more often of late too but is running

into problems. I think I need to clear/delete all my stuff from his system as

it seems to be causing problems for both myself and him. If I am online and

signed in on my pc with messenger it sometimes tells me that I am signed in

on another pc. I recently set him up on his pc with a new email address and

he too is having problems with getting online and signing in. Not sure what

to do. Could this problem be resolved through remote assistance????????

delboyrodders

Quote

Mark as Solution

June 30, 200717 yr

The easy option is to change your password. Because you are far away there is

no need to allow remote assistant or try other settings.

If you wish to try it, here are the steps for your father in law.

check this link:

http://www.askdavetaylor.com/how_do_i_remove_email_addresses_from_my_winxp_account.html

Hope the above helps.

Thanks,

Obaid.

On the messenger,

"delboy" wrote:

> Hope somebody can help. I set up my email account, messenger,etc., on my

> father in law's pc a few years ago. Neither of us were big users of the

> internet or even the pc for that matter but things have since changed. I now

> live elsewhere and have become more of a regular user of both. My

> father-in-law has started using his pc more often of late too but is running

> into problems. I think I need to clear/delete all my stuff from his system as

> it seems to be causing problems for both myself and him. If I am online and

> signed in on my pc with messenger it sometimes tells me that I am signed in

> on another pc. I recently set him up on his pc with a new email address and

> he too is having problems with getting online and signing in. Not sure what

> to do. Could this problem be resolved through remote assistance????????

> --

> delboyrodders

Quote

Mark as Solution

June 30, 200717 yr

Remotely take his system to:

http://accountservices.passport.net/reg.srf

Create a new passport.

then remotely go to start.run, and type:

HH mk:@MSITStore:%windir%\Help\key.chm::/key_howto_delete.htm

Delete the old account, and add the new one as the default. (see Control

Panel/User Accounts app)

Was this post helpful to you? Then click the "Yes" button, below.

Voting helps others who use the web interface.

Mark L. Ferguson