I am having a problem with my PC not booting up properly. I arrive at the infamous "blue screen of death" where it tells me that my user32.dll has been moved into memory because another dll file is using its spot that is normally reserved for it. This file ntdll.dll is giving me all the grief. I have used a number of different programs to try to access my hard drive but each one is not doing what I require....e.g. DosNTFS reader, FileMaven and a Ultimate Boot CD with several programs for Dos. I am able to see the ntdll.dll file thru some of these programs, but not able to rename or delete it. Can someone please help :( Thankyou

Rick

You'll probably need to do a recovery install : http://support.microsoft.com/default.aspx?scid=kb;en-us;315341&Product=winxp

 

If your like me though and wanna do it the fun way, you can always pop the hard drive into another PC, and manually reinstall just the file you need, to do this though sometimes requires that you take ownership of the hard drive : http://support.microsoft.com/default.aspx?scid=kb;en-us;308421&Product=winxp

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hi phreakwars,

I'd love to put the drive into another box (other than the trash box) but i am unable to as it is a sata drive. any other suggestions

Thanks, Rick

I forgot to mention, I cannot boot up into safe mode or with the recovery console either. a fresh install is not allowed neither as the bios? does not recognize a hard drive.

What is your computers model #, I'll look up the correct procedure for you.

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My computer is made up as follows:

AMD Athlon 64-3000 processor

ASUS K8V-SE Deluxe K8T800 S754 ATX motherboard Bus Clock: 200Mhz BIOS: American Megatrends 1001.005

1 Gb DDr Ram PC3200 400Mhz

Western Digital 120 gb 7200 rpm SATA Hard Drive

ATI Radeon 9800 pro 128 Mb Video card

Pioneer DVR-107D DVD-RW

Sony DVD-ROM

Windows XP Home Edition SP2, v.2096 build 2600

VIA Serial ATA RAID Controller

WinXP Promise FastTrak 378 Controller

WinXP Promise RAID Console SCSI Processor Device

 

Hope this helps, Thanks

Rick

That's a decent board.

 

You'll need to use the floppy disk that came with the motherboard and press the F6 key when you enter the XP install so that it will load the drivers into memory.

 

Just go into your BIOS, make sure it's set to boot from the CD-Rom, insert your Windows XP disk, and when the screen starts loading, if you look down at the bottom you will see it prompt you to press the f6 key at the right time. Make sure your floppy is in the drive and your good to go.

 

If you don't have the floppy, you can find the driver here: http://support.asus.com/download/download.aspx?Type=All&model=K8V%20SE%20Deluxe

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Tried installing the raid drivers from Asus as I did not have a disk with my mobo, and am still having same old problem. I deleted the raid drivers and disconnected the hd from the mobo, attached an ide drive to my mobo and changed all the settings in the bios (disabled raid controller) but still didn't recognize anything. It boots to the safe mode screen but does not allow anything to happen. Justs seems to loop back around to the same screen.

Any other suggestions????? Rick

Try this:

 

Let's try registering Internet Explorer's DLL files. Go to Start->Run and copy and paste the following into the Run box and hit OK (go to Start->Run again for each one):

 

regsvr32 softpub.dll

regsvr32 wintrust.dll

regsvr32 initpki.dll

regsvr32 dssenh.dll

regsvr32 rsaenh.dll

regsvr32 gpkcsp.dll

regsvr32 sccbase.dll

regsvr32 slbcsp.dll

regsvr32 cryptdlg.dll

 

Restart and see if the problem with the ActiveX is still there. :)

I'd like to try that, but I can't get to the start button on the desktop of XP. XP doesn't boot up all the way it just freezes at the blue screen where I get the error message.