Cable ethernet problem

[ryochan23]

I recently got a cable modem & high speed internet service.

The ethernet card works, the system says I have an IP adress, the problem is there is something blocking me from going on the internet.

I have Norton but have no known firewalls. The cable/internet techs they've done everything

they could. Please help me find a solution.

[AWS]

Try this:

Open cmd.exe

type ipconfig /release

then

ipconfig /renew

 

Try the connection again.

If it still doesn't work try

ipconfig /all

and post the results.