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Guest john_cole49
Posted

I am being haunted by two versions of the rovnix virus ... MSE scans identify them but when I try to remove them one shows as being removed, the other shows as an error occurred. I run Windows Defender Offline with the same result ... it identifies the two virus' but can only remove one, however subsequent scans show that both are still there.

 

 

This morning my computer showed that it had shut itself down last night and left this warning:

 

Problem signature:

 

Problem Event Name: BlueScreen

 

OS Version: 6.1.7601.2.1.0.256.48

 

Locale ID: 1033

 

 

 

Additional information about the problem:

 

BCCode: 9f

 

BCP1: 00000004

 

BCP2: 00000258

 

BCP3: 8567BA70

 

BCP4: 8352AA24

 

OS Version: 6_1_7601

 

Service Pack: 1_0

 

Product: 256_1

 

 

Are these two problems related?

 

How do I fix them?

 

If I do a back up now will it carry the problem over to the back up version?

 

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