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problem with wireless adapter or access point


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Guest BenGlasthal
Posted

Hi there,

 

 

I'm a pretty tech savvy guy overall, having built this PC myself and having technical support as part of my job, but admittedly connection stuff drives me the most insane as I don't always know what's the cause of them (even in my own work sometimes) My roommate and landlord is in charge of my internet at home even though he's just as much in the dark and I have had issues periodically but nothing beyond some stability issues until 2 days ago.

 

 

We were having wonky internet all day and then I went out to a movie for a few hours only to come back to my computer not being able to connect at all. I tried it with the wireless adapter that I almost always use (Netgear WNDA3100 V2) and then through an ethernet LAN Line cable connection piped through a powerline network adapter I setup to deal with the bad internet. Neither would connect at all, only giving me "problem with wireless adapter or access point" when I had Windows troubleshoot. They both see the network, with the LAN connection seeing the path out but having some issues getting an IP, the wireless adapter sees it too but doesn't get to showing the path likely due to IP issues too. So then:

 

  1. I then verified that nothing had changed in the router settings for my PC or in general. My other devices on the network (my Google Nexus 7 Gen. 2 tablet and Xbox One console) connected fine over wifi and through that same powerline adapter so it doesn't seem to be an issue with the necessarily with the modem
  2. I then also tried restoring Windows to my restore point from earlier in the day when it last worked as a Windows Update did run when I shut it down before the movie, but there was no change.
  3. I reset the modem a few times and checked settings once more to verify its not set to block it in any way.
  4. I checked and updated the drivers for both adapters in the computer
  5. I made sure the computer can connect at all by tethering my tablet on the network and connecting through that (which is how I am submitting this) so it is clearly working in that regard.
  6. I first tried static IP and set DNS using Google's DNS servers that have been helpful in the past. I then cleared that out and did a IP Release, IP Renew and DNS flush.

 

I feel that outside of purchasing and trying a new adapter I am out of options but I find it incredibly weird that both adapters basically died on me in the same 2 hour window and won't work. Only thing I can think of is that Windows 7 update but the restore point really should've resolved that. Please tell me you can help!

 

 

I am not sure what diagnostics would help in this case so if you need any let me know, I'm happy to prepare any.

 

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