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How to remove a virus identifid by Bitdefender

Guest DavidK5121

By Guest DavidK5121
in Microsoft Support & Discussions

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Guest DavidK5121

Guest DavidK5121

Posted
Posted

A full system scan using Bitdefender keeps identifying this file as a virus:

 

 

"Gen:Adware.Heur.Tr@@qDoYGvi"

 

 

Bitdefender can't delete or quarantine it. Windows Defender full scan says there are no infections. I can't find the infected file anywhere on my pc.

 

 

How do I find and delete it please?

 

 

Thanks,

 

 

David

 

 

 

<moved from: https://answers.microsoft.com/en-us/windows/forum/windows_7-security/how-to-remove-a-virus-identifid-by-bitdefender/db0741a2-bd99-437a-b892-6b79bf1cdbd9>

 

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