Extremely slow performance on Acer AO722 netbook

[Guest BJTrivedi]

I am using an Acer Model AO722 netbook with 2.0 GB RAM 9 (1.73 GB usable) and Windows 7 Home Premium (64 bit) OS. The system is current with all Windows updates.

 

 

Over the last 2-3 weeks the system performance has degraded dramatically. Here are the symptoms:

 

• Very slow responses to mouse driven button clicks, from seconds to minutes.
  
• For longer delays the system just freezes, does not accept any mouse or key-board inputs.
  
• Eventually it achieves the desired action, but this is very annoying and frustrating.
  
• The problem seems worse when multiple browser based applications are open (we use Chrome and Firefox).
  

 

 

I have taken the following corrective steps:

 

• Uninstalled any non-used non-essential programs.
  
• Ran the autoruns utility to turn off any non-essential processes from starting up.
  
• Ran the most up to date MSE full scan - no threats found. (June 17)
  
• Ran the most up to date Malwarebytes Threat scan - no threats found. (June 20)
  

 

 

None of these actions have helped. I need guidance to figure out the root cause and remedy.

 

 

Thank you.

 

 

-BJ Trivedi

 

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