Jump to content

Recommended Posts

Guest MorrieParsons
Posted

G'day,

 

BACKGROUND:

Due to my computer having a virus (beyond my ability to dig out) a couple of days back I reinstalled my Windows 7 OS. Subsequently i've reinstalled my MS Office Pro 2013 and other neccesary programs. I've also purchased and installed AVG Pro 2014 and due to being gun shy about virus reinfection have set the security settings as high as i can.

 

PROBLEM:

2 - 3 times a day the AVG Online Shield gives me the following level 3 virus alert blocking what appears to be a Microsoft product:

 

Virus found Win32/Heur, officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675/Office/Data/15.0.4623.1003/stream.x86.x-none.dat;"Secured";"14/06/2014, 11:31:42 a.m.";"URL"

 

AVG then adds that there is an "embedded element in the archive/ email attachment / cookie etc" saying that the infected element of the blocked element is as shown below in bold:

 

 

 

Virus found Win32/Heur, officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675/Office/Data/15.0.4623.1003/stream.x86.x-none.dat;"Secured";"14/06/2014, 11:31:42 a.m.";"URL":\mircosoft.lync.utilities.dll

 

 

 

The Online Shield blocks another instance every second until I disconnect from the internet, out of morbid interest i let it run for 20 min in the background yesterday before cutting the connection to the internet. If I stay disconnected from the internet for half an hour or so the alerts stop, but kick off again later in the day.

 

I've sent a query to AVG regarding this as well, however my question is whether or not this is a legitimate MS Office communication with my computer? If so are there any recommendations for resolving the matter?

 

Thanks in advance

 

Regards

 

Morrie

 

 

<Mod> Moved from Office programming/

 

Continue reading...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...