MICROSOFT FOREFRONT ENDPOINT PROTECTION-SCANS VIRUS & IS UNABLE TO REMOVE

[Guest MY TILLY]

When I scan with Microsoft forefront endpoint protection anti-virus/malware software, I keep getting 1 virus that continues to not remove. It will remove from the "history" tab, but when I go back to the home page tab, & hit "clean my pc", it always gives the error below. I have uninstalled & reinstalled the software several times & it continues to do the same thing every time. I have detailed all the info. below. Can someone who is familiar w/this product & or virus/error code info. please help me with this? I am running it on a 2 year old Sony Vaio laptop model #VPCF2390x - with Intel I 7 processor, 8 gig ram. It is in perfect operating condition & clean of any other virus or malware. Running windows 7 professional.

 

Thanks

 

Virus:DOS/Rovnix.gen!A --- Alert level: Severe --- Status: Active --- Recommended action: Clean

 

 

Category: Virus

 

Description: This program is dangerous and replicates by infecting other files.

 

Recommended action: Remove this software immediately.

 

 

Item: boot:\\.\PHYSICALDRIVE0\Partition1 (NTFS)

 

 

(WHEN PROMPTED TO PRESS “CLEAN PC” BUTTON ON HOME PAGE, BELOW IS WHAT COMES UP IN A BOX)

 

Microsoft Forefront Endpoint Protection

 

X-The actions you selected couldn’t be applied.

 

“The operation identifier is not valid”

Error code – 0x800710dd

 

Continue reading...