Why is Hotmail requiring me to verify my account EVERY SINGLE MONTH?

[Guest Mr_Frustrated]

To Whom It May Concern

 

 

Every single month for about the past five months, Hotmail has asked me to verify my account by means of an account recovery code sent to an e-mail address that I have not used for about six years and can no longer access.

 

 

So I register a new e-mail address to replace the defunct one, I get given a code, I get the 30-day waiting period message, with every subsequent message that appears, I confirm that "Yes, this was me". I've never needed to change any data of any kind but you've forced me into it. The 30 day period then elapses ... and I'm then asked to verify my Hotmail account using the defunct e-mail account I can no longer access ... and so the whole process begins again.

 

 

Please tell me how I can address this issue once and for all. It is intensely irritating.

 

 

Thank you.

 

 

Mr Hotchkiss

 

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