Guest JaniceLynne Posted June 2, 2014 Posted June 2, 2014 I ran sfc /scannow yesterday - OS XP SP3, CD XP SP3. It completed without giving me any notifications other than a number of: "Files that are required for Windows to run properly must be copied to the DLL cache." I was prompted to click on 'retry'. It lasted for around 40 minutes then closed. I thought all had gone well until I looked in Event Viewer today. There are approximately 90 Windows File Protection entries there mostly with the following information: The system file ........ could not be copied into the DLL cache. The specific error code is 0x800b0100 [No signature was present in the subject]. This file is necessary to maintain system stability. I think the Help and Support Center that no longer functions properly was listed as being a bad file with a bad signature......and could not be restored to its original, valid version. What do I need to do now please? Try again, try in Safe Mode or ? Please note I normally summon a computer technician for complicated work / reinstallation of Windows and I'm not able to do that at present. Update Just read this ?: When you install Service Pack 1, your event viewer may contain many Windows File Protection (WFP) error messages, similar to the following: The system file c:\winnt\system32\xenroll.dll could not be copied into the DLL cache. The specific error code is 0x0000000 \[The operation completed successfully.\] This file is necessary to maintain system stability. The system file c:\winnt\system32\inetsrv\smtpadm.dll could not be copied into the dll cache. The specific error code is 0x00000002 \[The system cannot find the file specified.\] This file is necessary to maintain system stability. The system file c:\winnt\system32\gdi32.dll could not be copied into the DLL cache. The specific error code is 0x800b0100 \[No signature was present in the subject.\] This file is necessary to maintain system stability. This is a problem that was corrected in SP1, but the updated SFC.DLL for the System File Checker (SFC) doesn't function until restart. You may ignore these errors. http://windowsitpro.com/windows/jsi-tip-2705-windows-2000-sp1-install-generates-windows-file-protection-error-messages Continue reading... Quote
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