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Blue screen of death error- Dell XPS 15


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Guest KCLonergan
Posted

For the last couple of months I have been having continuous problems with the blue screen of death. which has affected my whole laptop with other issues. The information on the BSOD is as follows:

 

 

OS Version: 6.1.7601.2.1.0.768.3

 

Locale ID: 3081

 

 

Additional Information:

 

 

BCCODE: 7a

 

BCP1: FFFFF6FC50090A58

 

BCP2: FFFFFFFFC0000185

 

BCP3: 0000001ACD5C880

 

BCP4: FFFFF8A01214B000

 

 

O.S Version: 6_1_7601

 

Service Pack: 1_0

 

Product: 768_1

 

 

Files Describe:

 

C:\WINDOWS\MINIDUMP\052314-55567-01.DMP

 

C:\USERS\KACEY\APPDATA\LOCAL\temp\WER-177397-0.sysdata.xml

 

 

And the issues that this has caused are:

 

 

- Harddrive is corrupt in 3 places leaving those parts as unusable

 

-Shuts down randomly on different applications with showing the blue screen

 

- Extremely laggy and slow/ wait about 5 mins after login for screen to show up

 

- Virus protection and firewall constantly comes up saying turn on

 

- Windows updates keep turning off

 

- Dosent come back from sleep mode/ requires restart

 

- cannot run almost any programs as after a while stops responding.

 

 

I would love to get some help with this as I am a full time student and need to complete assessments.

 

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