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How do I accept Live Terms of Use when trying to utilize Family Safety features in Windows 7?


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Guest ATgranola
Posted

** I have already logged in to fss.live.com and https://familysafety.microsoft.com. This solution does not remedy the issue.**

 

 

 

When attempting to use the Family Safety features of Windows 7, it first asks me to log in to Live. When I do, I get Error Code 8004B3E9 and it asks me to 'sign in to account.live.com and accept the Terms of Use.' However, when doing so, there are no Terms of Use for me to accept. I also go to fss.live.come and familysaftely.microsoft.com and no option for Terms of Use is available to accept. In addition I've tried different browsers.

 

 

 

I can login to Live.com and view my account easily, but no Terms of Use prompt appears for me to accept, so my attempts to use Family Safety are stuck in this cycle, where it won't let me past without accepting Terms that don't seem to exist.

 

 

How do I ensure that I am set up as the "Parent" account.

 

 

 

Please help

 

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