Ralink Bluetooth PCIe Adapter has a driver problem Error 39 Windows 8

[Guest TamaraRodriguez07]

Once I received this message the troubleshooter reinstalled the device driver however I then received the message:

 

 

Problem with PnP devices

 

Ralink Bluetooth PCIe Adapter has a driver problem Not fixed

 

There is a problem with the driver for Ralink Bluetooth PCIe Adapter. The driver needs to be reinstalled

 

Device Information:

 

Ralink Bluetooth PCIe Adapter

 

ID: PCI\VEN_1814&DEV_3298&SUBSYS_18EC103C&REV_00\4&E92D093&0&01E0

 

Error Code: 39

 

Reinstall device driver Completed

 

There is a problem with the driver for Ralink Bluetooth PCIe Adapter. Reinstalling the driver might fix this problem.

 

 

Problem with PnP devices Detected

 

There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices.

 

 

Collection Information

 

 

Computer Name: TAMARARODRIGUEZ

 

Windows Version: 6.2

 

Architecture: x64

 

Time: Monday, May 12, 2014 11:26:36 AM

 

 

No additional help or information was given. I need help resolving this issue. I feel like I'm going in circles with NO resolution...

 

 

Also in Control Panel-Programs-Programs and Features

 

 

Ralink RT3290 802.11 bgn Wi-Fi Adapter is listed as a program version 5.0.5.0 w/no file size listed does this mean the program did not install?

 

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