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Hi,

 

 

I am currently unable to print or scan documents with my Canon MG2470 (series 2400) printer, which was working perfectly until a few days ago.

 

 

I've tried reinstalling the printer software including driver, but the latter didn't get installed. The control panel shows a yellow triangle with exclamation mark against the Canon 2400 printer, but when I 'troubleshoot' the problem, it remains unresolved. As a result, my 'Cute pdf writer' is set as the default printer which isn't much use.

 

 

As regarding scanning documents with the same printer, I'm now getting the error code 5156.69 coming up, but I don't seem to be able to resolve this either.

 

 

Any help in resolving this matter would be appreciated.

 

 

Norman

 

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