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PKI Key Problems


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Guest Michael Gerbasio
Posted

Hi,

I don't know anything about pki keys or certificates and could really use

some help. I have a WinXP system running so I'm sure I have the correct

certificate.

 

We use Checkpoint VPN-1 to access our corporate servers remotely. We are

allowed to run this on our home PCs but we can't get tech support for home.

I upgraded to Windows Vista and I'm having a really hard time getting this

to work. I have the VPN-1 client that runs on Vista and that's working. I

guess my first probem is I'd like to delete a pki key I installed. I tried

deleting it with certmgr but when I try and import a new key it tells me the

profile exists. When I go to the pki management web site, where we

import/export/manage the keys, I test the key and it says Digital ID Tested

Successfully.

 

When I'm in the VPN client and click browse for new keys, I select my key

but I get an error: Token Login: Failed to retrieve KeyHolder". I'm really

stuck here and any help is greatly appreciated. Thanks.

 

Regards-Michael G.

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