Posted May 9, 201410 yr To start with a brief history. Bought Toshiba C660 Satellite laptop running Windows 7 home Premium 64bit. Ran for about 18 months with no problems. Then got a message telling me my hard drive was about to fail. Took it to a pc repair shop who told me that the hard drive was on the way out and that's why I got the message (duh!!) Quoted me for a replacement hard drive and transferring all data across from old hard drive. About (£90 in total). Picked up computer next day and all seemed ok - liked the new computer feel!! After 2-3 days, I noticed above message and it hadn't updated windows, so went to start button and tried to run update, but told service wasn't running. Took laptop back to shop and they had another look at it saying something along the lines of 'maybe windows update is offline at moment as other people had the same problem. Got a call off them telling me it was now fine and running updates normally. Went to pick it up and got told that the part of the old hard drive may have been corrupt and didn't transfer the data properly. All was ok for another 15 months and then I was watching an online video and then all sorts of windows offering internet security/registry scans/bathrooms etc started opening despite AVG internet security running. Turned computer off and decided on a recovery, so backed up my files to flash drive and started recovery process using F8 button. All seemed ok until display looked twice normal size - turned out to be display driver installed twice - deleted one and display was fine. But then got a window titled 'XCP mswinext.exe - Ordinal Not Found' with the above message again and no windows update again. Figured that the repair shop had merely copied the file from another computer and when I recovered the hard drive, it got erased. Looked online about the ordinal75 message and found people offering it as a download but not happy about that as i'll probably get more than i bargained for!! Found a similar thread about this message but it doesn't really apply as I have not actually added another program. Also read a message about not downloading it from websites. I don't really want to take it to a repair shop again (definately not that one anyway). How do i get rid of this. Incidentally, during the recovery process, the installation disk (for windows 7 i presume) was asked for. Got round it by selecting last known good configuration. Continue reading...
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