Posted May 4, 201410 yr I installed a Plantronics Voyager Legend UC bluetooth headset to my work provided Lenovo ThinkPad laptop running Windows 7. The headset shows up as a device in Control Panel --> Devices and Printers. However, it does not show as as a device in the Control Panel --> Sound Playback or Recording tabs. I need the headset to be the playback device for my VoIP work phone. I tried to delete the headset and reinstall it but I cannot delete it in Control Panel --> Devices and Printers. When I locate it and right-click, delete or uninstall is not an option. I went to Control Panel --> Device Manager --> Sound video and game controllers, found it there and uninstalled it. I then unplugged the headset USB connector and turned the headset off and rebooted. I then plugged the UBS connector back in and turned the headset on. THe PC started to reinstall the drivers but the headset still did not appear in the sound tabs. I have been all over the internet trying to find a solution to this problem and so far have not been successful. I've spent hours on this and it should not be that difficult but it has turned out to be. I appreciate any help you can provide. Thanks! Continue reading...
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