Posted April 30, 201410 yr I accidentally installed an extension on my Google Chrome (Saave Net) which basically sends pop up ads on every website you go to. I disabled the extension, and then ran Malwarebytes and Adwcleaner as a precaution to get rid of anything else that may have lingered. Following my Adwcleaner sweep, I could no longer access the internet. On both Google Chrome and Internet Explorer I had absolutely nothing. I could browse the favourites and history, but could not connect to any web pages or download anything. There was also no internet access for programs like Steam and Spotify. Getting information from online forums on my other laptop, I tried using Command Prompt and the command 'netsh winsock reset' along with about 7 other varients based around a winsock reset to no avail. 'netsh winsock reset' was met by the statement 'access denied' when i ran command prompt in administrator mode, after running it normally I was told i needed higher permission. I went into the system 32 folder and tried to give myself permission to the whole folder, and tried to also give myself permission to all the inclosed folders and files at the same time, but it only got through about 10% of the files in System32 before freezing my computer. I'm almost at the point of refreshing my computer, as I'm not at all sure how to fix it. Just to reitorate - I have tried winsock reset, but had 'access denied' -I can't give myself administrator access to all the files in the System32 folder. - Just trying to get my internet back :) Thanks. Continue reading...
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