Posted August 28, 200717 yr My environment is Vista Ultimate running on an Intel D975XBX2 motherboard with an E6600 Core 2 Duo processor and 2GB of DDR2-PC6400 [800] memory the graphics card is an ATI Radeon X1950 Pro-512MB. The situation is that the machine will freeze at different times [requiring a hard shutdown] most noticeably when I have double clicked on something. At first I suspected my Microsoft Desktop Elite mouse/keyboard for Bluetooth because the mouse would move erratically at times. I eliminated the Bluetooth devices [and dongle] and switched to a PS/2 keyboard and a USB wheel mouse. At first the problem seemed to go away, but that was misleading it has returned with a vengeance. Just opening Outlook 2003 and clicking to open an email can often trigger the freeze. I have now eliminated all USB devices by installing a reliable PS/2 mouse. It has now been several hours without a lock-up. Yes, I have already installed the most current Intel BIOS and my Vista installation is current with updates, including the reliability / performance fixes released two weeks ago. Yes, I run an up-to-date CA A/V application as well as CounterSpy, and have run several different online scans without any malware being discovered. I certainly suspect driver involvement, especially the USB drivers, but I am uncertain how to proceed, or how to diagnose this problem any further. Any help from the driver and/or Intel experts out there will be most greatly appreciated. Thanks in advance.
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.