Error Code x80070490

I have extensive issues with my Sony Vaio laptop operating Windows 8.

Currently, I am apparently running two copies of Windows 8. When I turn on my computer, I get the option to run "Windows 8 in volume 5" or "Windows 8 in volume 5". They are both exactly the same.

I have tried updating to Windows 8.1. I get error code x80070490. I have followed the steps here - http://support.microsoft.com/kb/958044

and it did not work.

I got the same issue at the person here http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/dismexe-online-cleanup-image-restore-health-failed/668ef107-5f4c-4959-ba93-76d052452315

with dism error 1726. I followed the steps in the reply, it didn't work.

I cannot update my Windows operating system, and neither can I format or restore my system.

When I try to reset, or restore, this is what I get:

"Check for solutions to this problem" does not actually lead anywhere. It runs a troubleshooter for a second and then closes, seemingly nothing even happens.

I am very frustrated with my computer and I would appreciate help.

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