Jump to content

Windows 8.1 w/ Media Center won't install Windows 8.1 Update 1, Windows 8.1 Update gets stuck...

Featured Replies

Posted

I'm not sure if my issue is similar to the other threads or not. Since patch Tuesday (what a beautiful day) I haven't been able to upgrade my Windows 8.1 with Media Center to Update 1. The weird thing is that Windows Update (which I thought was corrupt) was able to download and install ALL other updates just not the windows 8.1 update.

 

 

The Issues

 

 

Windows 8.1 Update gets stuck 3% download

 

 

I use Windows Update Troubleshooter, performed sfc scan in an admin cmd prompt, I've stopped and restarted Windows Update services, rebooted etc. I go to Windows Update it tell me I have 1 update available (w00t!) and then it gets stuck at 18% downloaded and then I repeat the steps.

 

 

I've been able to rename the Software Distribution folder but not the catroot2 because it ALWAYS (even after reboot) says its in use by another program.

 

 

I'm at a lost of what to do, I've done all the BASIC Windows troubleshooting and I was able (thankfully) to update to Windows 8.1 on my DVP 8 Pro tablet with Zero issues.

 

 

Just tried to do a manual update via http://www.neowin.net/news/windows-81-update-1-released-now-available-for-download links for Windows 8.1 x64 and that also failed to install (but downloaded fully w00t!)

 

 

Windows Update Error Codes & Steps Taken

 

 

1. 80073712

 

TS: Ran sfc \scan now result "Windows Resource Protection did not find any integrity violations; Ran Windows Update troubleshooter w/ admin rights result Potential Windows Update Database Error detected 0x80073712 fixed (green check mark) & Windows Update components must be repaired fixed (green checked mark); Went to Windows update and now its showing the following error code #2 (whcih i've gotten earlier in the week)

 

2. 8024A000

 

TS: Performed steps as outlined by Marilyn in thread: http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/windows-update-error-code-8024a000/562845f3-78d5-42a0-bed5-e3fd39f01df7; Had Windows check for update; Show's 1 important update is available; I click the link, select Windows 8.1 Update for x64-based Systems (KB2919355); clicked installed; download starts and it says 3% complete (Timestamp: 6:25PM EST) (normally hang ups here); it hung with error code 80073712.

 

3. Click Try again in Windows Update and it got to 16% download complete and hung up again with error code 80073712 (see #1)

 

 

Please help i'm in an Update vortex! :-)

 

 

System Information

 

 

Host Name: WILLIAM-PC

OS Name: Microsoft Windows 8.1 Pro with Media Center

OS Version: 6.3.9600 N/A Build 9600

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: William

Registered Organization:

Product ID: 00181-00000-54021-AB301

Original Install Date: 10/18/2013, 10:28:39 AM

System Boot Time: 4/11/2014, 3:35:20 PM

System Manufacturer: ASUSTeK COMPUTER INC.

System Model: CM6870

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 58 Stepping 9 GenuineInt

el ~3401 Mhz

BIOS Version: American Megatrends Inc. 0408, 2/24/2012

Windows Directory: C:\WINDOWS

System Directory: C:\WINDOWS\system32

Boot Device: \Device\HarddiskVolume4

System Locale: en-us;English (United States)

Input Locale: en-us;English (United States)

Time Zone: (UTC-05:00) Eastern Time (US & Canada)

Total Physical Memory: 16,272 MB

Available Physical Memory: 11,815 MB

Virtual Memory: Max Size: 18,704 MB

Virtual Memory: Available: 14,319 MB

Virtual Memory: In Use: 4,385 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \\MicrosoftAccount

 

Continue reading...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...