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I can't open messages sent by Microsoft Technical Support. I called the Help line and they didn't know what to do and said to send another message to Technical Support which I did. Tech Support sent a reply which I also could not open. I called the Help line again and they gave me an address for Hotmail message help and they responded telling to go and search the community forums which again I did. All I found was to clear cookies but this didn't do anything.

 

 

I tired reading on a second computer both on Firefox and IE but just got the same answer that I can't view the incident. I also tried resetting my passwords but again this did nothing.

 

 

Does anyone know the answer?

 

 

Thanks.

 

Peter

 

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