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Hello,

 

 

A few days ago I was downloading some software to use on my computer. When it finally finished, I opened it and

 

my Norton 360 picked it up as a virus and removed it immediately. Unfortunately it froze my computer right after and I had to

 

force shutdown it. When it restarted I found that when I tried to open the metro apps it would open but close and return back to the start screen.

 

I also found that some of my files couldn't be opened by double clicking and when I tried to use the "Open with" command, it simply did nothing.

 

I'm currently using Windows 8.1 and any help would be greatly appreciated!

 

 

Thanks!

 

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