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My computer is running very slow. I have AVG virus software loaded and Windows Defender. I tried to run a scan using Windows Defender. When it came to the following: C:/windows/system32/wiavideo.dll the computer froze up. So I had to shut if off and turn it on again. I then tried to do a scan using Microsoft Security Scanner that I downloaded from Microsoft's website. It too froze up solid when it reached the same wiavideo.dll.

 

 

I need to know what this is and whether I should get rid of it. If so, how do I do that? I have little technical knowledge so I will need step by step instructions and details on what this is.

 

 

Thank you.

 

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