Jump to content

Featured Replies

Posted

I am having intermittent problems with Windows 7 sp1 32 bit stopping during the splash screen. I have run the startup repair many times and it never finds anything, or changes anything, unless of course I allow it do a system restore. It does not matter if I do a repair, a restore, or nothing at all, after several tries Windows 7 will successfully start up. Then my Acer Aspire laptop will function normally until I shut it down.

 

 

I did a sfc /scannow, and it completed with a message that it had found corrupt files it could not repair. See the log file.

 

Next, I was advised to install, Windows6.1-KB947821-v32-x86.msu hotfix, which I did, and it completed successfully

 

The next sfc /scannow ended up exactly as before so I decided to check the log entries associated with the corrupt files and found this:

 

 

2014-03-28 12:39:00, Info CSI 0000037c [sR] Cannot repair member file [l:30{15}]"WatAdminSvc.exe" of Microsoft-Windows-Security-WindowsActivationTechnologies, Version = 7.1.7600.16395, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

2014-03-28 12:39:00, Info CSI 0000037e [sR] Cannot repair member file [l:30{15}]"WatAdminSvc.exe" of Microsoft-Windows-Security-WindowsActivationTechnologies, Version = 7.1.7600.16395, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

2014-03-28 12:39:00, Info CSI 0000037f [sR] This component was referenced by [l:220{110}]"Microsoft-Windows-Security-WindowsActivationTechnologies-Package~31bf3856ad364e35~x86~~7.1.7600.16395.KB971033"

2014-03-28 12:39:00, Info CSI 00000381 [sR] Repair complete

2014-03-28 12:39:00, Info CSI 00000382 [sR] Committing transaction

2014-03-28 12:39:00, Info CSI 00000386 [sR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired

 

 

This copy of Windows 7 came from a legitimate trusted source, and it activated successfully after it was installed, so I do not believe it is a pirated or modified

 

copy. Obviously anything that tampers with "WatAdminSvc.exe" concerns me. I am running the current malicious software removal tool, and , Microsoft Security Essentials with up to date signatures. I also ran an external virus scanner from a highly respected anti-virus / anti-malware company, which found no problems.

 

 

It looks to me, like the last line of the log says, that everything was repaired, so why did sfc /scannow report that it could not repair the corrupt files?

 

Continue reading...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...