Posted March 27, 201410 yr I was trying to update my credit card info through the accounts/billing , used online support with technician Jevane, while helping me he said my computer had been hacked and I needed to be transferred to the the anti hacker department. The technicians name was Jonathon. He stated the he could see my computer was hacked and I need to by their security package for $500.00. He stated he would remove my existing security software and fix my computer. When I started asking questions he became rude and condescending. He then re-offered everything for $300.00. The whole process of getting help from Microsoft is way to exhausting and I believe these people perpetrating these scams are fully aware. Just where does one go to get satisfaction in a timely manner? This should not take up half of ones day!!!!!! And why does my user name have a "(2)" behind it? Continue reading...
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