Why would WIA work, but not Scan and Fax?

Got a weird one here.

I have a NeatReceipts mobile scanner (NM-1000). NeatReceipts 5.0 latest has been installed, and works. Yes, it scans fine.

My normal routine is I start up Windows Fax and Scan, scan in a document, and have Evernote auto-import that for safekeeping. I find Neatreceipts... cumbersome. I have gotten this to work fine in Win7 on my laptop, thought I'd do the same on my new desktop with Win8, no such luck.

This is a new Win8, with all the latest patches available from Microsoft and maker. (V6.3 build 9600 if you must ask).

I can acquire an image by going to control panel, devices and printers, and there is NeatReceipts Mobile Scanner. If I right-click, I can get it to scan, and yes, it really does scan something. It works. (but I can't trigger any program with the hardware button, if it's relevant).

However, if I start up Windows Fax and Scan, then click new scan, I get "no scanner found".

For grins, I got Irfanview, select source, and it did find "WIA-Neat Mobile Scanner 1.0 (32-32)", which scans fine if I acquire.

So what's wrong with Windows Fax and Scan?

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